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27 questions from our users
Jayasked
Can I Also Get a quote/photos of a base with drawers please,
Thanyou, Justine.
No answers
Jayasked
Hi There! I used to buy your 4 and a half or 5 star motel quality matresses, from you when I had The Holbrook Town Centre Motor Inn. I would now like one for myself. Can I have a quote please and price on delivery to Pacific Hwy Chatswood.
1 answer
Kate S.Makin Mattresses
Hi Jay
Please email [email protected] regarding your enquiry.
Thanks,
MM
Denis S.asked
Gday Do you makemade to measure
1 answer
Kate S.Makin Mattresses
Yes we do Denis.
Mark Oasked
Can I buy / order just a king size pillow top from you for use on my existing mattress ?
1 answer
Kate S.Makin Mattresses
Hi Mark
Yes you can. We have two kinds of pillow tops, one is foam and one is our European Latex. For a King you are looking at $510 foam and $799 latex. Please see the link here https://www.makinmattresses.com.au/product/removable-pillow-tops/
Which of our stores is closest to you? Also be mindful that this will create a greater depth top the mattress so a deeper sheet may be required. Our Bellissimo Sheet sets are 40cm deep.
Thanks, Kate
luke c.asked
What would be your cheapest queen size mattress for someone with really bad lower back issue
1 answer
Kate S.Makin Mattresses
Thanks for your inquiry. Depending on your budget we do have mattresses in queen size starting from $299. But for back pain st a minimum I'd suggest a Designer Range Zoned, as the spring support unit is zoned to support the body differently through the sections (i.e. head, shoulders, back/hips, legs and feet). The best thing is to bring yourself in-store and speak to our sales team for a perfect fit.
Regards, MM Team.
paulasked
you could call galligans mattress factory in magill and has branches in some suburbs, it is a family run business for generations and offer personal individual advice.
my king size mattress has been with me for over 15 years and still supports like a new one.
regards paul
3 answers
Kate S.Makin Mattresses
Hi Paul, You've asked a new question on ieatwords.com.au but I'm not sure what the question is. Happy to help out if you get back to me. Thanks MM Team
while i was browsing your website to purchase some mattresses for our company in melb i found a question from a reader asking for help with a special mattress for an dementia / alzheimer's person in south australia ... sorry for the confusion .. cheers paul
Kate S.Makin Mattresses
Oh no problem. Thanks Paul. We have a store in Melbourne if you want to look at our mattresses and offer a commercial rate for bulk orders/businesses.
old grumpyasked
Hi, What company in adelaide manufacture a mattress designed especially for Parkinson patients. Thanks Gordon
2 answers
I'm sorry but I have no idea. Maybe you should ask someone who specialises in mattresses?
Kate S.Makin Mattresses
Hi Gordon, It would be worth coming into the Makin Mattresses showroom as we have a full range of comfort and support levels. We don't specifically have a mattress that is designed for Parkinsons but maybe worth a quick phone call first. 08 8340 4888
Royston L.asked
Siesta mattress a good one, .....thanks
1 answer
Kate S.Makin Mattresses
Hi Royston,
We have two mattresses in the Siesta. A siesta at Queen size $399 and Siesta Plus at $499. The major difference with the Siesta Plus is you get additional comfort layers creating a more comfortable sleep with the extra padding between you and the spring support unit. Where is your nearest store to try one out? MM Team
Sueasked
I tend to sleep on my side, and often wake with sore hips or shoulders, I think I want a soft mattress, because I think I would be more comfortable. Do you make a soft mattress, or do I buy an overlay to make it feel softer? What type of overlay would I buy? Sue
2 answers
I don't work at Makin Mattresses Sue, but I am sure the staff at MM will be able to help you. They have mattresses for everyone. We were amazed at the knowledge of the staff and the range of mattresses they had. Good luck!
Kate S.Makin Mattresses
Hi Sue, Thank you for your question. A overlay is a temporary solution and if it is real comfort you're after finding the right support unit is a priority, the comfort layers are the icing on top. If your existing mattress is failing to support you an overlay is like a bandaid fix-it job. Either way, it is best to pop into your nearest store and our team of knowledgeable associates will be able to assist you.
Humphreyasked
[email protected] what's the best mattress for side sleeps as also have metal hips which are painfull when sleeping. Regards Dave.
No answers
Shellasked
Hi, I went to one of your stores to look at your mattresses and they seem very nice. However, I am concerned that your warranty period is only for 5 years when most brands offer 10 years. Why is this? Is the mattress only likely to last 5 years?
4 answers
Kate O.Makin Mattresses
Hi Shell, thank you for your question. Our Bellissimo range has a 10 year warranty. Our mattresses are constructed differently to other brands, we use the highest quality components in our construction, you can see this in any of our stores where we have an example of our components on display. When other brands changed their construction to a single sided mattress to counter this they doubled the warranty.
Does the innerspring range have a 10 year warranty too, or is it only 5 years for those mattresses?
Kate O.Makin Mattresses
Hi Shell
We offer a 5 years MANUFACTURERS warranty on the majority of our innerspring range which is consistent through the industry, however we provide a 360 degree solution with after sales service rather than a retailer who will direct you to a 3rd party. Our turnaround time in after sales service leads the industry standard. If you were to purchase from a shop that resells mattresses you are likely to be given a phone number to call, someone will come out to inspect the issue within 21 days, then it needs to be repaired you'll need to freight it (at your cost) to their repair center. I hope that helps clear up the differences between dealing direct with the manufacturer and a re-seller warranty.
Regards,
MM Team
Jcdasked
My question is if"ALL" your mattresses are high quality and the comfort layers etc can be exchanged at no cost to my satisfaction then why not just have one model offering a firm medium or plush choice. Seems very fishy to me if all the mattresses are fantastic yet have very different price points
2 answers
Kate O.Makin Mattresses
Hi Jcd,
Thank you for your question.
Our product range has a number of different levels of support and comfort depending on price. For instance our range starts with an innerspring support module and a combination of comfort layers, the more comfort the more the price increases due to the increase in materials used, additionally as the range increases in price so do other aspects like edge supports and quality of fabric.
When you reach our high end range, The Bellissimo, it has either a pocket spring or latex support module and then is offered in a soft, medium or firm feel for personal preference. Also with the Bellissimo, we offer the 5 Year Comfort Promise (which is the option to change the comfort feel of the mattress once in the first 5 years for free), a 10 year warranty and free delivery and the exclusive micro-coil comfort layers.
All our mattresses are available in our stores to be tried before purchasing and we welcome you to come in and experience the Makin Mattresses difference.
MM Team
When i have free time i intend to visit your store and "experience" the mattresses for myself.
gyro casked
We are looking to purchase 2 new mattresses for individual adjustable beds. Do we need a special mattress or just a single standard model that flexes?
1 answer
Sorry I cannot help you with that one . I can only say I am very happy with my purchase from Makin Matresses
tapd0gasked
Hi Makin,
I am in the process of shopping for a new mattress. I have been putting off replacing my old mattress as I have chemical sensitivity and I have had problems in the past with very strong chemical smells in some mattresses. My current mattress is a double sided innerspring and is stitched rather than glued. How do you put your mattresses together?
1 answer
Kate O.Makin Mattresses
Hello tapd0g, Thank you for your question. Makin Mattress has a number of different construction methods within our range and as the manufacturer we can certainly cater to your specific needs. Feel free to contact or visit your nearest Makin Mattresses store for more information. Be sure to advise the staff of your specific concerns so we can ensure you are provided with the best possible solution. We look forward to hearing from you.
Sthasked
I have read all reviews here and am troubled by the bad reviews. I dont want to spend $1000 or so and have more back and neck problems . It seems that there is possibly a lack of quality control protocol which sees some outlets selling inferior product. Is each Makin Mattresses outlet franchised.?
1 answer
Kate O.Makin Mattresses
Hello Sth thank you for your question. At Makin Mattresses we are very transparent with the construction of our range with each model being made to a specific configuration and plan. Makin Mattresses is not franchised ensuring the quality and construction of every build remains consistent and only made to the highest company standards regardless of which factory you choose. Over 50% of purchases made at Makin Mattresses are from repeat or referred customers and we pride ourselves on giving the best customer service in the industry. If you are able to make it into a Makin Mattresses showroom to try our range we are sure you will not be disappointed.
Newbedpvasked
Do your mattresses contain fire retardants?
What warranty do they have?
Thanks
1 answer
Kate O.Makin Mattresses
Hello Newbedpv, Makin Mattresses certainly does have fire retardant options. Our Hotel Motel range is covered in a fire retardant fabric and if you would like more information on this range please visit our website or contact your closest Makin Mattresses store.
Geoffasked
Do you make a King single bed mattress please?
1 answer
Kate O.Makin Mattresses
Hi Geoff, Thanks for your question. We do make King Single mattresses in a full range of price and comfort levels. As the manufacturer we can also make custom size mattresses also if it's not exactly to traditional Australian standards sizes. What's your location, I can put you in touch with your nearest store. Kate, MM Team.
Sarah Fasked
I am someone who gets hot in bed easily and so requires a mattress that does not retain/store body heat.
I have had bad experiences in the past with plush mattress and also those that have latex and memory foam layers.
Which of your mattresses would you recommend that does not retain body heat?
1 answer
Kate O.Makin Mattresses
Hello Sarah our Bellissimo 2000 & 4000 range includes our micro coil technology which maximises airflow. We have a number of options available that would suit your needs, budget and comfort. If you can make it into one of our stores our friendly staff will happily take the time to walk you through, explain the range and show you the options available. This will allow you all the time you need to make the right decision or feel free to visit our website www.makinmattresses.com.au for further information on our products. Thank you for your question Sarah.
michaelasked
Can you please tell me how much for you to make a cot mattress 1140mm x 550mm?
1 answer
Kate O.Makin Mattresses
Hello Michael, for pricing it is best to contact your nearest Makin Mattresses factory. We are able to make custom mattresses of all kinds to fit any specific need. We have two different types of cot mattresses to choose from which can be certainly made to your requested dimensions. Our locations and contact details can be found at the bottom of our about us page on our website. - Thank you Michael
Michelleasked
Hi we have one of your latex mattresses and love it (have bought our daughter the same one). I can't remember how long a life we should expect from the mattress?
1 answer
Kate O.Makin Mattresses
Good Morning Michelle,
Could you please email me at [email protected] and provide the model, date of purchase and store of purchase I can gladly advise you :)
Kindest,
MM Management
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