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Reviews

4.6

107 reviews
5
(89)
4
(8)
3
(1)
2
(1)
1
(8)
  • Product Quality
    4.7 (60)
  • Return Claim MadeYes (2) · No (57)
  • Customer Service
    4.9 (59)
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MissItaly

MissItalyPerth, WA

  • 7 reviews
  • Verified customer

Great mattress, exemplary service

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationVictoria Park
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  • Verified customer

High quality, very comfortable, good value mattress

published

Knowledgeable and helpful staff. Took the time to make sure we bought the right mattress. Did not push us to look at the most expensive mattresses. Answered all our questions and interacted (with great patience) with our kids.



Customer Service
Product Quality
Return Claim MadeNo
Store LocationMakin Mattresses Perth
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  • Verified customer

Extremely comfortable mattress.

published

Quality and comfort great customer service.the staff were amazing and more than willing to spend their time helping and answering all questions. Mattress is the most comfortable I have ever had.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAlbury
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Anne

AnneFar West, NSW

  • 2 reviews
  • Verified customer

Great service

published

Easy to order a Matilda caravan mattress made to specifications by knowledgeable, friendly, staff. Mattress was made and ready to be picked up earlier than expected as we travelled to Adelaide (over 500 kilometres )sooner than expected

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAdelaide
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The reviewer stated that an incentive was offered for this review

  • Verified customer

Fast excellent service

published

Need a new caravan mattress and was the only place in Newcastle where you could test them out. Service was great and made to our measurement. Only took a week to make which was quicker then estimated. Would highly recommend.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNewcastle
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  • Verified customer

Good service and happy with the mattress

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationPerth
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  • Verified customer

Great product and great service.

published

We purchased four single bed Siesta mattresses for the kids and Belissimo Duet 2000 mattress for us (parents). We also purchased base with drawers, bed head and linen. All this was delivered from Newcastle to Sydney without a hitch. All the staff we spoke to at Newcastle were friendly and extremely helpful (as were the delivery guys). They answered every question accurately and gave advice without trying to up sell. We changed the quote several times and had no problem - all our changes were made efficiently. The most important thing...the beds are super comfortable and look amazing!! Could not fault this company.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationVisited Fyshwick store, purchased from Newcastle store. Both very helpful.
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  • Verified customer

I can’t rate this place highly enough

published

Awesome product. Great warranty. Staff are knowledgeable and helpful. Love my new mattress. This place beats Snooze or bed shed or any place or mattress company anyday. I won’t be changing in a hurry!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationVictoria Park
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Gerri

GerriMetropolitan Adelaide, SA

  • Verified customer

Perfect mattress perfect service

published

I purchased my makin mattress in December 2018. Excellent service from Kay at the Adelaide store. Also, called them a few months later to enquire on "comfort promise", &, without hesitation my mattress was picked up by 8am, & re delivered by lunch time. All reconfigured as a firmer mattress. No extra charge. I recommend makin to anyone looking for great quality & service. Local to!! Best night sleeps now. :)

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAdelaide
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The reviewer stated that an incentive was offered for this review

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Loralie Bodle

Loralie BodleBrisbane

  • 4 reviews
  • 1 like
  • Verified customer

Couldn’t fault the service and love the comfort promise guarantee!

published

Purchased the Bellissimo 2000 in February 2017 and found it firmer than expected but still very comfortable. A change in personal circumstances required the topper to be adjusted. After contacting the store this was able to be done for free using the customer comfort promise . This adjustment process was extremely easy and the staff couldn’t have been more helpful.

Customer Service
Product Quality
Store LocationMakin Mattresses Nundah
Roy

RoyNortheast, VIC

  • Verified customer

MAKIN MATTRESSES: Poor customer service. Mattress sagging in the middle. Poor Product X 2.

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationAlbury
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  • Verified customer

Sandringham Store-“excellent shopping experience”

published

From first contact to delivery-excellent service. Shopping for a new mattress can be somewhat daunting given the number of companies selling product. Staff provided friendly unbiased advice and we selected 2 “Natural Wool Latex” Mattresses. Of course “good old double sided” as well! It was just a pleasure dealing with everyone in store. We are so glad we invested the time and found Makin. We will definitely recommend Makin as “the go to place”. Fred and Mary

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMakin - Sandringham VIC Store
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1 comment
Makin Mattresses
Kate S.Makin Mattresses

Thank you for this wonderful review Fred & Mary.

Nikki

NikkiQueensland

  • Verified customer

Custom size cot mattress

published

Recently required a custom size mattress for our baby cot. Makin Mattresses were able to make a great quality pocket spring mattress to the required dimensions within a short time frame and at a very reasonable price. Very happy with the service and quality provided!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrisbane North
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Be Warned

Be WarnedPerth, WA

  • 15 reviews
  • Verified customer

Quality & Service

published

I wanted a mattress that had fabric all the way round, quality & value for money. I hit the trifecta walking into Makin Mattresses. I highly recommend them as I am so ecstatic with my new purchase.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationVict Park
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  • Verified customer

My new mattress is so comfortable, I love it.

published

Staff were friendly, knowledgeable and helpful. Made Locally and delivery efficient. Mattress is very comfortable. I love I can turn it over and turn the pillow top over too. The comofort warranty is a great bonus.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMakin Mattresses in Sandringham Victoria
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Jacky P.

Jacky P.South East Queensland, QLD

  • Verified customer

Waking up refreshed and no body aches!

published

The staff were very helpful, understood our needs and match our wants to the perfect mattress. Have been sleeping on this mattress for 4 nights now and I must say, we both have had an undisturbed sleep! Thank you makin mattresses, we will be back the next time we need a new mattress!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationMakin Mattresses Parkinson
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Frans Kilian

Frans KilianSouth East Queensland, QLD

  • Verified customer

No More Backache!

published

The Allure Firm mattress cured my backache! It allows me to rise in the morning refreshed and without pain and aches. I find it very comfortable. The sales lady knew her products and could advise us to choose the product that best suited our needs.
Well done, Makin Mattresses!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNerang, Gold Coast, QLD
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Jacqueline

JacquelineSydney Surrounds, NSW

  • Verified customer

Custom Made Camper Trailer Mattress

published

We needed a certain shape and size mattress made for our camper trailer. The one it came with was uncomfortable as it was foam. I wanted a sprung mattress but it was near impossible to find. After a week searching online for a low height innerspring mattess I discovered Makin Mattresses. They were so easy to convey my needs to and told me within a few hours that they could do the size and shape I needed.

The mattress was ready within a week unlike another company who'd advised a 5 week turn around.

Staff are amazing to deal with and the manufacturing of the bed is of a very high standard.
Thank you Makin Mattresses for my wonderful bed :)

Customer Service
Product Quality
Return Claim MadeNo
Store LocationNewcastle
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1 comment
Makin Mattresses
Kate S.Makin Mattresses

Thank you Jacqueline for taking the time to share your review.

PhilWoods

PhilWoodsSouth East Queensland, QLD

  • Verified customer

this is prefect

published

I love my new mattress and pillow top, after 11hrs nightshifts I sleep better and wake up without a sore back, both mattress and pillow top are locally made which is great and they beat all the rest hands down

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBrisbane North
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1 comment
Makin Mattresses
Kate S.Makin Mattresses

Thanks for the review Phil, glad you're getting high quality, much needed rest!

Review collected in partnership with Makin Mattresses

  • Verified customer

Best sleep ever

published

We love our new bed and Bellisimo Mattress, my husband had a sore back and hip in the mornings so we decided it was time for an upgrade. We purchased a Bellisimo firm mattress and decided on a new bed as well and it was the best decision we made, we cannot praise them team at your Parkinson store enough. Thank you Makin Mattresses for giving us the BEST nights sleep.

Return Claim MadeNo
Store LocationParkinson
1 comment
Makin Mattresses
Kate S.Makin Mattresses

Great to hear, thanks for the feedback and review Lynne.

Review collected in partnership with Makin Mattresses

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Questions & Answers

Jay

Jayasked

Can I Also Get a quote/photos of a base with drawers please,
Thanyou, Justine.

No answers
Jay

Jayasked

Hi There! I used to buy your 4 and a half or 5 star motel quality matresses, from you when I had The Holbrook Town Centre Motor Inn. I would now like one for myself. Can I have a quote please and price on delivery to Pacific Hwy Chatswood.

1 answer
Makin Mattresses
Kate S.Makin Mattresses

Hi Jay
Please email [email protected] regarding your enquiry.
Thanks,
MM

Denis S.

Denis S.asked

Gday Do you makemade to measure

1 answer
Makin Mattresses
Kate S.Makin Mattresses

Yes we do Denis.

Get an answer from our members and Makin Mattresses representatives

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