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2 questions from our users

Jen H

Jen Hasked

Half-Half Queen

I suffer with allegies, latex and some foams do not suit have a strong petrol smell to me. Will this mattress suit me

2 answers
Dennis
Dennis

Jen, we have had our mattress for nearly 2 months. We felt it had a strong Latex smell after we unpacked it, so we did not use it for 3 days...just let it air with the bedroom windows open. After the 3 day airing all smell was gone, and we have been using it, smell free, ever since. We are very happy with it. Regards Dennis

Sleeping Duck
Sleeping D.Sleeping Duck

Hi Jen,

Thank you for asking!



Our mattress does not contain any memory foam or latex, however it will have a smell when first opened due to vacuum sealing.

As Dennis has mentioned this should dissipate over the first few days, however people who identify as particularly sensitive may find it lingers a bit longer.

We recommend getting in touch by calling us at 1800 667 196 or emailing us at [email protected], as we can always provide tips and tricks to help speed up the airing process.

Kind Regards,
Team Sleeping Duck



Roger

Rogerasked

Half-Half Queen

Where are the few retail outlets we can try the bed at?
You have a check list to determin the bed type, where can I find this?
Roger

2 answers
Chris
Chris

Hi Roger, we relied on Choice review (which gave best score to Sleeping Duck https://www.choice.com.au/home-and-living/bedroom/mattresses/review-and-compare/mattresses ), and the unconditional full refund if not satisfied. Not sure where you can buy at a physical store, we bought on line. Chris

Sleeping Duck
Sleeping D.Sleeping Duck

Hi Roger,

Thank you for asking!

At the moment we have a select few locations to try our mattress. You can take a look at the locations and opening times at https://www.sleepingduck.com/au/try-us/.

If you're unable to get to a showroom to give it a go you can also try our quiz at https://www.sleepingduck.com/au/mattress/quiz/, but keep in mind you can always swap your firmness for free during the trial.

Kind Regards,
Team Sleeping Duck :)

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