Sleeping Duck Mattress Medium King Questions & Answers

Thanks for the question Christina. We have also sent you an e-mail, but we'll outline it here as well!

Unfortunately we don't currently produce a Super King Sleeping Duck mattress.

Due to machinery limitations we can only make our Ducks in traditional Australian sizes from Single up to King.
Additionally, because our mattresses are pre-made in these standard Australian sizes with designated levels of firmness built in, we are also unable to offer custom sizing.

For those looking to get their hands on a Duck you have the option of placing your order via our website (sleepingduck.com), and by giving us a call on 1800 667 196.

If you were to purchase over the phone you would be able to pay via card (we accept Visa, Mastercard, American Express). If you were to order online, payment could be processed via card, PayPal, or an online financing option through ZipMoney.

Kind regards,
Team Sleeping Duck

Hi Tracey,

Thanks for getting in touch, we really appreciate it.

Our Sleeping Duck foam used in the mattress is polyurethane, and is expanded using pressure. The foams are also GECA approved and have been tested by their standards to show no detectable VOCs. You can find more information about GECA at http://www.geca.eco/.

When opened our mattress will have a bit of an initial smell as it has been vacuum sealed for transport and you can liken this to a new car smell - the severity of which can depend on how sensitive you are to smell. This is non-toxic.

If you're finding that the smell in the mattress is lingering we often suggest taking out the foams during the day and standing them against a wall in a ventilated room. I would also suggest changing sheets often as they can absorb the smell and cause it to linger.

If there's anything else our team can help you with, please don't hesitate to ask.

Kindest Regards,
Team Sleeping Duck :)

Hi John,

Thank you for your question!

Unfortunately at this point in time we do not have any showroom locations in Western Australia, only in Melbourne and Sydney.

We do offer a 100 night guarantee on all our mattresses. This way you can try it in the comfort of your own home, night after night!
Firmness swaps within your 100 night trial are free of charge, so you can't lose with whichever firmness you choose.

Please don't hesitate to get in touch if there is anything else we can assist with.

Kind Regards,
Team Sleeping Duck

Hi Mariana,

Thanks for asking!

The price of our King mattress is $1,449 and all other prices can be found on the Sleeping Duck website (https://www.sleepingduck.com/au/mattress/).

We do have showrooms in Melbourne if you're in the area to have a try. You can find our opening hours and address here (https://www.sleepingduck.com/au/try-us/).

If you have any further questions, please don't hesitate to get in touch with our team on 1800 667 196 or [email protected]

Kind Regards,
Team Sleeping Duck