I am currently having a new kitchen installed and the electrician and gas fitter arrived today to install. Electrician said there is a problem with the clock and electrics so the oven won't work. Contacted appliance centre that I purchased the Smeg free standing oven and matching rangehood from and they contacted Smeg. Will take 2 weeks to have someone come out to fix, having the floors sanded next week so would be at last 10 days to have a replacement oven so very poor service from Smeg to fix a brand new appliance. Appliance centre and tradesman and self astounded by delay of 2 weeks until service can be arranged. Still haven't heard from Smeg to confirm that they can come out in 2 weeks.

Further to my previous review "Oven not working" and after an email to the National Sales Manager for Smeg we now have a working oven that does a brilliant job. After a rocky start (i.e. the oven didn't work) Steve came through with the goods and had the oven up and running the next morning after my email and even offered to pay for the 2nd electrician we used to install the oven. Thanks Steve, have turned a very poor customer experience into a good one with a very good product.

Wish I had read reviews earlier, as I have a brand new oven with no electrics. Gas working for cooktop but oven doesn't. Had to pay for an electrician to come out after first installer couldn't get electrics to work, and oven still not working. Have to wait another week for SMEG to send out subcontractor. Looks like my daughter won't be getting a home made cake for her birthday.

Bought a week ago installed Wednesday. No electrics. Currently lighting the gas top with matches. Can't get a technician out until next Friday. Will be two weejs since purchase. Store advised I could have returned if not installed...after reading the reviews not confident at all the problem will be resolved

Had the Technician come to do the repair. He replaced the control board. Now the convection fan and elements are working and the top burner

But the Bake Convection selection will not heat up the oven in any sort of useful time.

After having the oven set to bake (lower Burner) and fan the temperature did not exceed 75C after 1/2 an hour??!!!

Surely it is not supposed to operate this way.

And the information was advised in a written note about the bottom element not working properly to the technician

Am I doing something incorrect?????

Others have reported the same fault...
No power to clock display and oven will not work.
Unit was purchased from appliances online and dead on arrival.
highly disappointed.
If your willing to risk a new oven that's arrives faulty go ahead....
Will probably stick to Westinghouse Australian brand...
Italians were never good at auto electrics in the Alfas and their ovens seem to be the same...

If you don't need an oven, this product is highly recommended. If you want to use the oven then don't buy a Smeg.
The oven on these models takes nearly half an hour to reach 180 degrees, and if you make the mistake of opening the door, it takes another 10 minutes to get back up to temperature.

I bough this model from Good Guys on 14/07/15 Model SA9065XS, Full S/N 1 730173 50312 2464 01 15. I was trying to use the oven for the first time this morning and it's not working at all, the digital time is not functioning and not showing blinking light as mentioned in the manual. Tried to switch the oven light but there's no light at all. The manual is really no useful not enough information of troubleshooting or how to fix the issue. Not satisfy at all!

Nice oven...and so it should be for the price! Not too happy that it has plastic legs but so far so good. Lots of space which i love and heats up really quickly. Not too happy that the surrounds around the gas burners as they are easily stained with spillage..i cant figure out how to clean it. Over all pretty good but a few little things that annoy me.not sure if others are any better though.

I bought this dual fuel from Good guys. I love this oven because it has massive cook-top space where I can leave cooked pans, pots, wok etc. The oven is electric therefore it is easy to set a correct temperature and cook top is gas therefore it is quick to heat up and suitable for Asian cooking.
Space
nothing

Going from a 4 burner cramped extended lengths of time cooking & 60cm wall oven where it took 3 lots of cooking for family pizza night to being able to sit & eat together after a quick meal is just that, is awesome! Not to mention best ever pizza's with pizza function :-). Can now see the food in an oven that heats up so quickly & cooks evenly. The space to cook a curry for us, stir fry for kids & rice at the same time is fantastic. It's just the best stove Ive ever had the pleasure of using.
Easy to clean. Functionality. Space. Tray storage at bottom. Stylish

This is a great oven cook top combo. The oven heats up quickly and is very spacious, I can cook several trays of biscuits at once and they have very even cooking. The only big compliant is the grill function, the elemnts are spaced too wide, take too long to heat up and if you only need to grill a small thing the entire grill must be on, no half function. The grilling element also makes cleaning very sifficult. But overall it has made for many hours of successful baking and roasting. A great oven.
Heats up qickly, Glass door does not get way too hot.
Gas burners difficult to clean, too many little bits