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Smiggle (page 3 of 3)
Physical store, Online storeReviewer Photos & Videos
JessannoyedSydney, NSW
- 10 reviews
- 6 likes
Afterpay with smiggle!!!
I have spent a fortune at smiggle for my kids I'm so annoyed I always go in store and I decided to try there after pay option for online and when I went threw the option for afterpay I had to enter my MasterCard details for the 4 fortnightly payments however they took the whole amount! I rang they didn't care! Smiggles has lost me as a customer
And their quality of drink bottles is shocking I bought 2 both of them leak there in the bin now so beware don't buy their drink bottles and the lady I spoke to about the issue with afterpay couldn't care less not even an apology.
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SummerFHunters Hill
- 2 reviews
Horrendous Customer Service (Macquaire Store).
I was shopping with my daughter on a Wednesday a couple of weeks ago at the Smiggle Store in Macqaurie. I asked for some help in regards to purchasing some presents and asked what was popular at the moment. After waiting for the employee (a short 30 something lady wearing glasses) to hang up her mobile, she told me that she was busy and said I should just look around and then ask her questions, which seemed odd. While looking around she was speaking very rudely to either a staff member or someone else, so I was somewhat surprised she didn't onl...Read more
y speak to me like this. My daughter picked out a few items she liked when she was approached by this same woman working and was told that she was not allowed to carry them unless she was wanting to pay for them (not in a friendly way at all), almost like my daughter was trying to steal the items she was very visibly carrying for me to buy. My daughter passed the items to me and was worried about touching anything in the store as she was worried she was going to get into trouble again and asked me if we could just leave. I reassured my daughter she had done nothing wrong and we put all the items we now no longer wanted to purchase back. I really appreciate the employees the rolling of the eyes and comment under her breath as we left the store. This experience left a very bad taste with me and although my daughter and I like the Smiggle brand itself, I will most definitely not be returning to the Macqaurie store. Im thinking this lady was having an extremely bad (rude) day or she requires some serious training in regards to the appropriate manner in dealing with people. Disgusting.Similar opinion? Write a review on ieatwords.com.au!
Rose G.
- 13 reviews
- 13 likes
Customer Service Brilliant
We bought a Spray bottle from a Smiggle Store, the product was faulty & because we lived many kilometres away from the Store of purchase, the online - Smiggle Customer service were very happy to assist, they sent prepaid postage, I returned the bottle, because the replacement was not available at the time, Smiggle then sent a gift to say sorry for taking longer than expected, not long after we got our replacement bottle. Thank you Smiggle your my favourite store. Highly recommended.
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Questions & Answers
Paula H.asked
What is your return policy on school bags that aren't 12 months old and are peeling inside.
No answers
KrisJasked
There is no way to clean the mouthpiece on the water bottle. This is a mould haven. How do you clean it? We have the spritz water bottle and all I see is bacteria!
1 answer
the Smiggle spritz water bottle can be placed in a Dishwasher, but that doesn't mean the mouth piece gets properly cleaned. I threw the wter bottle away after a month or so as I felt it couldn't be cleaned properly
Kezzaasked
How do you get the mould out from the mouth piece please? Cannot take it apart and after paying 45.00 au I think this is a major health problem?
No answers
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