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Reviews

4.3

29 reviews
5
(22)
4
(1)
3
(1)
2
(2)
1
(3)
  • Product Quality
    3.5 (4)
  • Return Claim MadeYes (0) · No (4)
  • Shipping
    5.0 (1)
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Jason

JasonSydney, NSW

Heat press quality to my expectations but service exceeded them

published
Product Quality
Return Claim MadeNo
Sam S

Sam STamworth

  • 2 reviews

Does not live up to the sellers claims

published

This system looks good initially, but is a real pain to use.
Colours are washed out even though I purchased their most expensive pigment inks.
Refilling is tedious and quite messy. You need a good supply of alcohol or similar to clean your hands and the syringes.
I don't know if it is the ink or cartridges, but the system blocks frequently where the original Epson inks never blocked in this printer.
Using the same paper print quality is noticeably worse with these inks compared to the Epson originals.
While the ink is cheaper, you use more through constant cleaning and priming of the cartridges and heads.
Bottom line, not worth the trouble at any price.

Product Quality
Return Claim MadeNo

Useless customer service!

published

Bought a heat press, arrived quick from Sydney. However after sales customer service has been useless. They treat you like an idiot on the telephone, email replies are in bad english and do not answer your questions (like is this still under warranty, bought less than 3 moths ago). I have had to get my own parts from electrical stores or get some one to machine parts, which are a fraction of the prices they charge for some available spare parts. Certainly disappointing as I would love to buy from from an Australian company but will in the future buy my heat presses from China, simply because the customer service is non excitant.

Product Quality
Shipping
Return Claim MadeNo
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Joedor

JoedorSunshine Coast

  • 4 reviews
  • 1 like

Good service

published

Good products, took a bit for the after sale service to kick in, but good work, keep it up, thanks!



Excellent service.

published

Delivery was very fast! Placed my order on Monday night & they sent it off Tuesday morning! I received emails at every step of the transaction (e.g.., order confirmation, preparation in progress, package delivered, package in transit,..) giving me piece of mind they were working on my order. The CISS for Epson Workforce was a breeze to install except no instructions on where to put the tubing. Hope the quality is as good as the service.

Neil W

Neil WSouth East Queensland, QLD

  • 14 reviews
  • 1 like

Works a Treat

published

Installation was very straight forward as instructions were easy to follow.
Quality of components look quite good.
Print quality looks identical to that using OEM ink cartridges. Research before purchase found inks are sourced from reputable manufactures.
No longer bound to buying over priced OEM ink cartridges that end up in land fill as ink tanks are refillable.

Olivia

OliviaSydney

Excellent product, great customer service

published

I bought a refillable cartridges for my Brother printer a while ago. Was very easy to install and use. Staff were very helpful, Recommend for everyone who want cheap but best quality ink cartridges for printers.

Angela and Derek

Angela and DerekBargara

  • 4 reviews

Not worth a 1 star!

published
Whitey

WhiteySouth East Queensland, QLD

  • 6 reviews
  • 7 likes

Impeccable service.

published

I brought a CISS from Mir-Aus nearly 12 months ago and it recently played up, a couple of emails exchanged and then I get a call to Queensland from no less than Turkey. They bothered to call from the other side of the world. A big surprise and a big help. Old fashioned after sales service that deserves praise.

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Bob

BobAdelaide

MIR the greatest

published

I have for over 5 years bought all of my ink cartridges and CISS systems from Mir. Would not go anywhere else. Great people great service and quick friendly help with all problems. Fast delivery after sales service etc
Thanks again MIR cant live without you
Bob

Awesome products, great customer service

published

I've been buying printer accessories from miraus for the last 4 years,they work really good and everytime I need any assistance they are so supportive.

Ruby

RubyBroadway

Working Well So Far For Brother Printer

published

I have been using MIR AUS refillable cartridges for Brother printer since 6 months ago. Purchased another one for my friend's office last week. I haven't got any issue. The price offered is very competitive and I am happy with the ink quality.

brilliant system and service

published

I have been referred to Mir Aus from one of my friend who uses Mir Aus CISS for more than 5 years. 3 years ago I bought the CISS system from Mir Aus and I print more than 50 pages every day. after 2 years last week I Contacted Mir Aus to buy CISS for my Wife's business. This is a brilliant system and service from Mir Aus. Highly recommend. Thanks to the team at Mir Aus.,.

Trinity

TrinityGreater Melbourne (Outer), VIC

  • 19 reviews
  • 1 like

Issue Quickly Resolved

published

I bought their refillable ink cartridges for my Canon MX926 printer. They worked so well for the first few months that I purchased 2 more sets for my 2 daughter's printers. A Canon MG6660 and another MX926. After a few weeks 1 of the sets of cartridges began flashing and the printer screen was displaying an *INK CARTRIDGE ERROR* message on all of the colours. I contacted MIR-AUS who requested some photographs showing the issue which I took and emailed. They immediately sent me a new set of chips ***FREE OF CHARGE*** and which were quite simple to replace. The ink cartridges stopped flashing, the error message on my printer screen disappeared and the printer is working fine. Thank you MIR-AUS.

Product Quality
Return Claim MadeNo
Jeffg53

Jeffg53Sydney

  • 4 reviews
  • 2 likes

A very happy customer

published

I have bought a number of refillable cartridges from MIR. They just work which is more than can be said for many other suppliers. They have fast delivery and are very responsive to questions. I will be back when I need more carts.

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GrahamMac

GrahamMacSouth East Queensland, QLD

  • 36 reviews

Problems eventually solved by good follow up support

published

While I never could get the original large cartridges purchased for my Brother MFC – J6920DW to work reliably (these are no longer sold via Mir-Aus), Merali sent smaller replacements and with continued support from Merali, these are now doing the job.

SunriseBoy

SunriseBoySouth East Queensland, QLD

  • 24 reviews

A brilliant outfit

published
1 comment
SunriseBoy
SunriseBoy

I wanted to put the invoice no. on the review but had issues with the scanner. The invoice no. is: IN011967. BTW, they sent rubber gloves and five syringes for the different colours. Brilliant!

Terry B

Terry Bmelbourne

Unhappy

published

Purchased Refillable cartridge system & came in reasonable time (1 week). No specific instructions for my product; had to look up multiple options & use the nearest approximate.( not exactly the same as mine). Very messy, time consuming process & only worked on the first refill. Have had problems each time I tried to put back refilled cartridges. I have reverted to normal cartridges now. Disappointed with customer service when I asked them to help me.

creepercast888

creepercast888South East Queensland, QLD

  • 15 reviews

Excellent Support, Excellent Product, I Will Never Regret Knowing Mirali, What Else?

published
4 comments
creepercast888
creepercast888
creepercast888
creepercast888
creepercast888
creepercast888

Bought elongated Brother Cartridge and testing, i'll give updates on it

reid e

reid ewindsor

very good service

published

will do business with this company in the near future very good service.the delivery was prompt and no damage to item

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Questions & Answers

eugene

eugeneasked

MIR-AUS

i have been using your photo papers for quite a number of years the last time i used your bouble sided glossy 250gr paper i used a unopened box for a special job i wanted to print 50 to my suprise the printer stopped at 46 4 sheets short opend a new box counted them suprise 45 sheets this is a thick paper how can it fall so short of the corect amount that is 9 sheets in 100 how many sheets have i lost over the years do i have to count the 135gr i have just bourt to see if they are correct

No answers
DML

DMLasked

MIR-AUS

Can any other printers use an Epson WF-2510 CISS system?

1 answer
mir-aus
mir-aus

Any printer which use 200/200xl cartridge code with the same colour sequence

Get an answer from our members

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