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Reviews

4.6

76 reviews
5
(60)
4
(7)
3
(4)
2
(2)
1
(3)
  • Customer Service
    4.5 (2)
  • Timeliness
    5.0 (2)
  • Job Satisfaction
    4.3 (3)
  • Rates and Fees
    4.0 (2)
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Reviewer Photos & Videos

  • Verified customer

High quality and classy kitchen

published

We chose Smith and Smith after meeting with around 4 kitchen cabinetmakers/designers. While a 'market leader', S&S's price was competitive. Their sales contact Laurie Calleja was patient with our evolving design, and their aftermarket service was prompt and efficient. We also used their builder - Top Tier Building and Construction - who were every bit as good as their name. Thanks for a great looking kitchen guys!



Had hoped for better...

published

Customer service is second to none

published

We had several broken hinges on our drawers. Even though the kitchen was three years outside the warranty period, Smith & Smith, replaced the sides and hinges of all our drawers, at no expense to us.

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Freddy

FreddyRingwood

Love love love!

published

Just had our new kitchen installed from smith and Smith Kitchens and can’t rave enough how delighted I am with the design, quality and workmanship. This extends beyond the cabinetry to also the trades who went above and beyond to ensure everything is just right.
A few minor fixes needed to be done after installation (to some of the cabinetry) however they were attended to quickly and with minimal fuss by the maintenance team.
Look forward to spending lots of time in my new kitchen and showing it off to family and friends!
Highly recommended!



Garry Donovan

Garry DonovanPatterson Lakes

  • Verified customer

A great outcome

published

From the moment I met Sue Bracy, from Smith & Smith Kitchens, I new I was in safe hands. Being in the real estate industry for many years, I have seen some beautiful kitchens, and my kitchen now, fits into that category. From the design, to completion, the service, and end result that was provided was faultless. This is something that will certainly enhance the value of my property, as this is an area of a home that buyers gravitate towards as it is the hub of the home. Many thanks to all of the representatives, at Smith & Smith Kitchens, for your advise, and assistance throughout the whole process. I am a happy customer.

Review collected in partnership with Smith & Smith Kitchens

Roger Allan

Roger AllanGreater Melbourne (Inner), VIC

  • 2 reviews
  • 1 like
  • Verified customer

Smith & Smith a polished product from a professional business

published

The service provided by Smith & Smith to us encompassed a thorough exploration of our needs resulting in an efficient and elegant design solution. Using cutting edge production facilities a sparkling Kitchen was produced which was installed on time and on budget. We highly recommend this firm - Roger & Annette ALLAN

Review collected in partnership with Smith & Smith Kitchens

Annie g.

Annie g.Melbourne

Cant believe I left it this long!

published
  • Verified customer

Lovely new kitchen.

published

We are very pleased with the finished kitchen as designed by Bec. Very professionally executed with minimum fuss and inconvenience. One or two minor details needed rectified but this was speedily addressed by Smith & Smith.

Review collected in partnership with Smith & Smith Kitchens

  • Verified customer

Love our kitchen

published

Couldn't fault our experience with smith & smith. From design with Laly and excellent tradies and installation. Our kitchen has totally changed the look of our apartment and we have had nothing but compliments. Highly recommend to anyone wanting a good quality kitchen at a reasonable price and have just booked a new kitchen for my mother after our 5 star experience with all the team at Smith & Smith.

Review collected in partnership with Smith & Smith Kitchens

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Ray

RayMelbourne

No Caulk for you

published
Libby

LibbyMelbourne

  • Verified customer

We love our Smith & Smith Kitchen

published

We absolutely love our kitchen! Our dream kitchen was designed by Laurie Calleja. He listen to us about our needs and the final design delivered features we never dreamt of. We appreciate the amount of time Laurie spent with us and the final tech savvy detailed plans ensured we had an in depth understanding of the final look of our new kitchen.
Every single person we dealt with at Smith & Smith went above and beyond. From the trades people to your office staff. Our installer Phil did an amazing job. Smith & Smith delivered on quality and exceptional service from start to finish! It was a smooth and quick installation.
Thank you everyone at Smith & Smith. We would have no hesitation in recommending your Kitchens.

  • Verified customer

we love our Smith and Smith Kitchen

published

Wish someone would call me back.

published

We have a Smith & Smith kitchen at a property and I have sent several emails and made several phone calls for a replacement part and nobody wants to respond.

We love our new Smith & Smith Kitchen

published

I love my new Smith & Smith Kitchen

published

I really love my Smith & Smith Kitchen. The kitchen was created to budget, fit to specifications and looks great. The service was really fabulous from start to finish, and any tiny concerns were soon sorted out. I would highly recommend this company - we had a great experience!

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Ravi

Ravi

  • 2 reviews
  • 1 like
  • Verified customer

Thank you Smith and Smith!

published

Review collected in partnership with Smith & Smith Kitchens

Kaye

KayeMELBOURNE

  • Verified customer

High reputation well deserved

published

Review collected in partnership with Smith & Smith Kitchens

Rhonda W

Rhonda WMelbourne

Love my new Kitchen

published

Smith & Smith recently installed a new kitchen in our home. We are extremely happy with the finished product, quality of the cabinets and workmanship. Our designer Rebecca Underwood did a fantastic job in designing the kitchen to our specific needs and providing us with great ideas. We had to match an existing floor we cannot speak highly enough of the care and attention Bec put into our kitchen in colours for cupboards and stone bench top. Bec also came when Kitchen installed and stone bench in to help with splashback colour which looks fantastic we are very happy with it all. Bec came with some fantastic ideas and was very patience with us. We would recommend Smith & Smith if you are looking to update your kitchen.

  • Verified customer

Iredales new kitchen

published

We couldn't be more pleased with our new kitchen,every day we appreciate a new part of Sue Bracy's design.Every part of our experience with Smith & Smith has been excellent and we won't hesitate to recommend the company to our friends. We look forward to updating our laundry.

Review collected in partnership with Smith & Smith Kitchens

  • Verified customer

Smith and Smith listen, end result a perfect kitchen.

published

Our beach house kitchen is fantastic because of the flexibility of Smith & Smith. All Smith & Smith employees have the ability to listen to the customer, work with, and make positive workable suggestions. The end result is a kitchen ALL our friends love and envy. The after installation follow-up service ensures every detail is 100%.

Review collected in partnership with Smith & Smith Kitchens

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