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125 questions from our users

Rachy

Rachyasked

I have a steelcraft solar travel system. Will any steelcraft calsule fit onto the solar pram or does it need to be a solar capsule?



1 answer
Steelcraft
Support C.Steelcraft

Hi Rachy, thanks for your question. Any Steelcraft capsule can be used as they all have the same structure and hardware therefore, the connections are the same. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.

Anita

Anitaasked

I have the Series 60/A/2013 capsule. Can you please advise which pram this would be compatible with?

2 answers
Steelcraft
Support C.Steelcraft

Hi Anita, thanks for your question. The Steelcraft Baby capsule can be used with all the Steelcraft travel system products on our website apart from the Steelcraft Savvi, ONE 2 and the Britax Flexx prams. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.

Anita
Anita

Thank you so much



Oma

Omaasked

Why does my harness straps get caught on the back of the seat when trying to loosen it

3 answers
Steelcraft
Support C.Steelcraft

Hi Oma, thanks for your question and we're sorry to hear that you're having trouble adjusting your harness. Please email us: [email protected] and provide us with your contact number so we can try to help you troubleshoot the harness adjusting over the phone. Kind regards, the Steelcraft team.

Oma
Oma

I did figure it out. It is however one of the more difficult releasing harness that I have encountered. Maybe your testers for this product issues could design the back so that it does not get caught on the tabs at the back Thanks for replying. Read many reviews that this is an ongoing issue with this car seat for infants

Steelcraft
Support C.Steelcraft

Hi Oma, thank you for your feedback. If you have any further questions please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.



Courtney T

Courtney Tasked

I have the britax capsule series 60/A/2010 with a sticker dated 08/05/2014. Would this be compatible with a redsbaby pram with the appropriate adaptors? Also do you do replacement capsule seat covers?

3 answers
Steelcraft
Support C.Steelcraft

Hi Courtney, thanks for your question. Adaptors are tested and validated for use by the stroller manufacturer. We suggest that you contact Redsbaby for further advice. Please give us a call on 1300 303 330 with the above series number so we can provide you with details of the replacement cover availability. Kind regards, the Steelcraft team.

Courtney T
Courtney T

Thank you - I was also wondering if I could buy a replacement capsule cover (the fabric seat part) as mine has ripped?

Steelcraft
Support C.Steelcraft

Thanks Courtney, we will be able to assist with a Steelcraft replacement cover set for you, please give us a call on 1300 303 330 so we can provide you with availability and pricing, cheers the Steelcraft team

Amor

Amorasked

Am buying a second hand capsule and they bought it 2010 when it will be the expiry date on the capsule?

2 answers
Jess
Jess

There is a manufacture date on the capsule itself and according to the britax (steelcraft) website it is 10 years from that stamped date. So it would be wise to ask what that is before you buy it. So chances are it’s already expired

Steelcraft
Support C.Steelcraft

Hi Amor, thanks for your question. We recommend updating a restraint once it reached 10 years from the date of manufacture. Please feel free to contact consumer support on 1300 303 330 if you have any further questions. Kind regards, the Steelcraft team.

Britt G

Britt Gasked

Hi I have a steelcraft elite agile pram and now bought a steelcraft capsule are they compatible

1 answer
Steelcraft
Support C.Steelcraft

Hi Britt G, thanks for your question. Yes, the Steelcraft Baby Capsule is compatible with the Steelcraft Agile Elite using the Agile receivers which are included with the pram upon purchase. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.

Sam

Samasked

Hi, I have a Britax Steelcraft series 60/A/2010, manufacture date 3/9/2013 - just want to know when this seat expires?
Thank you

2 answers
Jess
Jess

Hi, the britax (steelcraft manufacturer) website says 10 years from manufacture date.

Steelcraft
Support C.Steelcraft

Hi Sam, thanks for your question. We recommend child restraints and capsules are no longer used once they reach 10 years from the date of manufacture. If you have any other questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.

Bubbools

Bubboolsasked

Hi does the britax steelcraft 60/A/2010/1 go on a strider compact pram?

1 answer
Steelcraft
Support C.Steelcraft

Hi Bubbools, thanks for your question. Yes the Steelcraft baby Capsule 2010 STD is compatible with the Steelcraft Strider Compact pram. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.

Yvonne C.

Yvonne C.asked

Hi there i have a steelcraft baby pram and baby capsule. I bought back in 2014 for my first child i am having my second child in a few weeks. Its such good quality and the capsule i love but i have lost one adapter for the capsule to go into the pram. Can you suggest where i can get this and also wanted to get new wheels. Thanks so much eve

1 answer
Steelcraft
Support C.Steelcraft

Hi Yvonne C. Thanks for your question. Please contact our consumer support team on 1300 303 330 for spare parts, availability and pricing. Kind regards, the Steelcraft team.

Natalie K

Natalie Kasked

Does a steelcraft solar infant carrier fit a Valco Spark pram ?

1 answer
Steelcraft
Support C.Steelcraft

Hi Natalie K. Thanks for your question. You will need to check the capsule/pram compatibility with Valco as we do not make an adapter to connect the Steelcraft Baby capsule to the Valco. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.

Jade

Jadeasked

Hi Im just wondering what capsule will fit a double steelcraft strider pram? And do I need adapters? Thank you

1 answer
Steelcraft
Support C.Steelcraft

Thanks for your question. Please contact our consumer support team on 1300 303 330 and advise us which model of the Steelcraft Strider pram you are referring to so we can further assist you. Kind regards, the Steelcraft team.

KristyW

KristyWasked

Will a series 60/a/2013a capsule fit onto a baby jogger city mini gt with the Britax Click & Go Receiver for Baby Jogger City Series?
Thanks

1 answer
Steelcraft
Support C.Steelcraft

Hi KristyW, thanks for your question. We suggest you contact Baby Jogger for further information as we do not have an adapter nor do we believe the Steelcraft baby Capsule has been tested with a Baby Jogger pram. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.

Dannie

Dannieasked

Can I use a steel craft capsule with a Valco pram with adapters.

1 answer
Steelcraft
Support C.Steelcraft

Hi Dannie, thanks for your question. We suggest you contact Valco for further information as we do not have an adapter nor do we believe the Steelcraft baby Capsule has been tested with a Valco pram. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.

Naomi

Naomiasked

Will the 60/A/2013/1 fit a steelcraft signature pram please ?

1 answer
Steelcraft
Support C.Steelcraft

Hi Naomi, thanks for your question. The Steelcraft Baby Capsule series 60/A/2013/1 does fit the Steelcraft Signature. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.

Christie C.

Christie C.asked

Does a Steelcraft Solar Baby Capsule
Manufactured: 21-1-16
Fit a steelcraft agile elite or agile plus?

1 answer
Steelcraft
Support C.Steelcraft

Hi Christie C, thanks for your question. The Steelcraft Solar Baby Capsule can be attached into a Steelcraft Agile Elite and Steelcraft Agile Plus with the use of the adapters which come with the Agile Strollers. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.

yourbabe80

yourbabe80asked

Can I use Britax Click n Go Unity Baby Capsule Lower Frame for Steelcraft baby capsule code 2210 (2010 year)?

1 answer
Steelcraft
Support C.Steelcraft

Hi yourbabe80, thanks for your question. Only a 2013 STD Unity Capsule with the integrated Click & Go adapters can be used on a Click & Go Unity Lower frame. The Steelcraft baby Capsule is not compatible. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.

Garyb

Garybasked

Will a 2018 steel craft capsule fit in a 2015 steelcraft strider pram?

1 answer
Steelcraft
Support C.Steelcraft

Hi Garyb, thanks for your question. Can you please contact our consumer support team and advise us which Strider pram you are referring to so we can assist you further. Kind regards, the Steelcraft team.

Jercy

Jercyasked

Can you put steelcraft capsule without the base in the car? I.e. for taxi

2 answers
Jackie
Jackie

No Jercy I don’t think you can as it wouldn’t be safe for the baby at all

Steelcraft
Support C.Steelcraft

Hi Jercy, thanks for your question. You cannot use a capsule in a vehicle without the base. If you have any further questions, please feel free to contact our consumer support team. Kind regards, the Steelcraft team.

Jasmin

Jasminasked

Will my strider plus capsule fit on my steel craft agile elite pram?

1 answer
Steelcraft
Support C.Steelcraft

Hi Jasmin, Thanks for your question. Yes, the Steelcraft Strider Plus capsule can be used on the Steelcraft Agile Elite. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Steelcraft team.

Neisha

Neishaasked

Are all steelcraft bases compatible with the capsules? I want to buy a second base but was hoping to purchase a second hand one but does it need to be the same year of manufacture?

1 answer
Steelcraft
Support C.Steelcraft

Hi Neisha, Thank you for your question. Please contact our consumer support team on 1300 303 330 and advise us of the item details of the capsule so we can assist you further. Kind regards, the Steelcraft team.

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