SuzyVictoria
Finally, Fantastic Service .
Adel from Stegbar Rowville, Vic was prompt, professional, knowledgeable and had wonderful customer service skills . Adel offered a few options to have our bathroom mirror replaced, and professionally addressed all my concerns. Adel also happily gave me a quote for glass to be cut for my coffee table while attending to rectify bathroom issues. Thank you Adel, for making everything seem less complicated and for the wonderful service.
Similar opinion? Write a review on ieatwords.com.au!
Lisa.Greater Melbourne (Metropolitan), VIC
The shower screen conundrum.
Jake from Stegbar Rowville in Victoria was on time, pleasant, professional and informative. The shower screen is yet to be installed however Jake considered various options until he recommended what would best suit the situation.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Speedy service!
Andrew and Stephen from Stegbar (in VIC, not TAS) installed a new large mirror for our WIR... It was completed in a fast and professional manner. And looks absolutely great!!!!
1 comment
Alexis P.Stegbar
Hi Jess,
Thank you for your positive feedback on Andrew and Stephen. We are delighted to hear you love you new Stegbar mirror.... Read more
Warm regards, The Stegbar Team
Similar opinion? Write a review on ieatwords.com.au!
Find out how Stegbar TAS compares to other Physical Shops
Know better, choose better.
Tanja DaltonGreater Melbourne (Outer), VIC
excellent service and consultation
Contact with Stegbar (Harry.A sales rep Vic ) has been efficient and without fuss. I have been able to discuss my request and received support which has resulted in an order being placed in a timely manner. Harry has provided product knowledge and ideas to support my needs. I have ordered 4 individual items and been very please with the service, delivery and instillation.
1 comment
Alexis P.Stegbar
Hi Tanja,
Thank you for your positive review on Harry and the Stegbar Rowville team. We are so glad to hear that you were provided with great service and we hope you enjoy your new Stegbar products.... Read more
Warm regards The Stegbar TeamSimilar opinion? Write a review on ieatwords.com.au!
Tony BGreater Melbourne (Outer), VIC
- 3 reviews
Poor quality wardrobes
Stegbar built in designed wardrobes installed by our builder. We put stuff on top shelf, admittedly a little heavy but the same as at our old house in the same situation. Shelf failed because the shelf supports were not positively fixed to the wall. It was only glued and not strong. We were never informed that only extremely light items could be put on shelf, no suitcases etc, the support fixing was inadequate and shoddy at that.
Similar opinion? Write a review on ieatwords.com.au!
Richard P.Tasmania
Windows x 7
Robin from Tasmania gave great service and back up, price was great and delivery excellent, I never recommend, but this time the complete Stegbar was excellent, measure to delivery. I have already recommended Stegbar.
1 comment
Alexis P.Stegbar
Hi Richard,
Thank you so much for taking the time to provide such a positive review. We are so glad we were able to assist you and we thank you for your recommendations. We hope you enjoy your new Stegbar Windows.... Read more
Warm regards, The Stegbar TeamSimilar opinion? Write a review on ieatwords.com.au!
Clare and JerryLaunceston, TAS
We love our cedar windows and bi-fold doors.
They match our circa-1900 house perfectly. They arrived on time, were well-packaged and delivered with care. Our Tas sales rep - Robin Donnellan - was extremely helpful and friendly when we were choosing windows for our extension and was knowledgable and on hand during the installation process. We had already installed a set of cedar windows a year earlier and were very happy with both the quality of product and service. We tried to get a local manufacturer to come and look to advise and measure. Even though they were close by, they were not in...Read more
terested and told us to send dimensions and details of what we wanted. Robin happily provided us with suggestions and listened to what we listed as important. He was quick to address what turned out to be a minor problem after the installation of one of the windows. Based on our experience with Stegbar Tasmania and Robin, we would highly recommend them to anyone.1 comment
Alexis P.Stegbar
Hi Clare and Jerry,
Thank you, we really appreciate you taking the time to provide this positive and valuable feedback. We will be sure to pass this onto Robin and we hope you enjoy your new Stegbar windows.... Read more
Warm regards, The Stegbar TeamSimilar opinion? Write a review on ieatwords.com.au!
NoHo renovatorHobart, TAS
Exceptional service from Stegbar Tasmania representative
Robin has provided great customer service from the original quote through to after sales service. He worked to solve all the issues retrofitting new windows to a 150 year old cottage. His knowledge and advice was invaluable. Our carpenter recommended Stegbar windows and we are glad he did.
Robin was also prompt in following up any issues during and after installation. We live on a busy street and many people have commented on how good the new windows look and how much they complement the heritage aspects of the cottage. The installer did ...Read more
a fantastic job but it was Robin's time and energy that was crucial in delivering the windows we needed. The only reason I am not submitting a five star review was because some of the windows could have been primed with more care. This is a factory issue that needs addressing. This was an easy fix on site but it should have been dealt with in the factory. I would recommend Stegbar Tasmania to anyone.1 comment
Alexis P.Stegbar
Hi,
Thank you for taking the time to leave your feedback. We are so glad to hear that Robin was able to assist you and provided you with such great service. We hope you enjoy your new Stegbar windows.... Read more
Warm regards, The Stegbar TeamSimilar opinion? Write a review on ieatwords.com.au!
Stegbar Doors and Windows
Robin a good man is Tasmanian representative. Western red Cedar is beautiful, but soft. Large window glass arrived weeks after frames, which were water marked. You can't contact head office .
1 comment
Alexis P.Stegbar
Hi P George,
We appreciate the time you have taken to provide us with this feedback. We're disappointed to learn about the experience you have had with our products/delivery.... Read more
If you would like further follow up, please send us your contact details via email, including phone number and email address. Please email us at [email protected] Warm regards, The Stegbar TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Stegbar TAS compares to other Physical Shops
Know better, choose better.
BuilderHobart, TAS
Terrible
We are builders in Tasmania that have used Stegbar products over 3-4 projects. On every single case we had nothing but problems. The Stegbar quality system is atrocious. Windows damaged, flyscreens damaged. Take months & months to address & still waiting after 10 months or so. They are terrible!
Similar opinion? Write a review on ieatwords.com.au!
NouliAdelaide
Exceptional Service which blew me away
I recently purchased a house and noticed one of the built ins had a significant gap. The building inspector picked it up and recommended a carpenter. I instead went online and put my query on the stegbar website. I am so overwhelmed because that was late afternoon yesterday. At 8.20am this morning i received a call from Mark, he had already looked up my address and found that they had installed three wardrobes for the builder several years ago. At 4.20 pm tonight Mark (Sales manager) came out and aligned all three of my built ins and with a hu...Read more
ge smile. What a legend. Didn't expect anything but advice but instead was blown away. This is the best service i have ever received from any person or company. 10 stars from me i will be using them in the future and highly recommending them. I am just blown away that this type of service exists.Similar opinion? Write a review on ieatwords.com.au!
SarahHobart
Appalling service
We've been trying for 18 month to get the Stegbar rep to come and give a quote. Never returns our calls. Absolutely useless and deplorable service. There is not even a head office you can ring to complain. The franchise is based in the north of the state and he obviously finds it too difficult to get to the capital city. We were wanting to get all the windows in our large house replaced with double glazing but not with Stegbar now. We would rather go where you can get reliable service and with a business that treats its customers well. Looking at all the reviews it's plain that this company obviously has some major issues and we are not prepared to trust them to install or follow up on their product.
Similar opinion? Write a review on ieatwords.com.au!
Is there a zero?
I stopped in one day was looking for a front door and some wardrobes spent 30 minutes with Emily showing her the plans. Emily informed me that I would have to put my order in that day or tomorrow at the latest if I wanted it in before Christmas and informed me she would send it through that after noon. Not receiving it that afternoon I followed up the next day to be informed she would send it through by that afternoon, and its fine if I was happy she would still have it in before Christmas. The following day after still not receiving anything I...Read more
called again this time I was informed Emily was away but would be back tomorrow and get it done then. 4 das later I called again to be blown of again and now it has been 3 weeks and I have received nothing from Emily...Gave up ran with someone who cared and wanted my money. On the door side I spoke to another lady helped me for 10 mins and had to send away to Corinthian doors there supplier for a price and would get back to me tomorrow. After 4 days, I called Corinthian Doors and was give a price of $3200 on the spot. Two weeks later out of the blue I received a call from Stegbar informing me that the same door will be $6400......needless to say I told her I wont be going with them.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about Stegbar TAS but you can read 10 questions about Stegbar.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Alexis P.Stegbar
Hi Lisa,
Thank you for taking the time to provide this positive review and feedback on Jake and the Stegbar Rowville team. We are so glad to hear you were happy with your experience with us and we hope you love your new showerscreen once installed,... Read more
Warm regards, The Stegbar Team