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Reviews

(498)
(39)
(12)
(24)
(260)
  • Customer Service
    4.6 (422)
  • Timeliness
    4.6 (277)
  • Job Satisfaction
    4.6 (206)
  • Rates and Fees
    4.4 (247)
  • Product Quality
    4.6 (362)
  • Return Claim MadeYes (6) · No (390)

Reviewer Photos & Videos

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Fantastic service!

published

Andrew and Steven have done a wonderful, and extremely professional, job. The shower screen installation was a tricky one, with a very big and very heavy sheet of glass. They handled it with ease, though - they are clearly very experienced and make a great team. Thank you!



Customer Service
Timeliness
Job Satisfaction
Return Claim MadeNo
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Ken and Lorna

Ken and LornaMetropolitan Adelaide, SA

Outstanding service in providing spare parts for shower door, and sliding door

published
Customer Service
Rates and Fees
Timeliness
Product Quality
Return Claim MadeNo
Store LocationStegbar 20-24 Williams Circuit Pooraka
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1 comment
Stegbar
Alexis P.Stegbar

Reasonable product unreasonable service

published

Stegbar Fortitude Valley. I'm not one to write reviews but this comes pretty close to being the worst case of lack of customer service we have experienced.
I'm not going to bore everyone other than to say try another company. We've had less drama at the theatre.

Stegbar please don't respond with your standard message your assistance was required earlier not now, unless of course you're going to refund the additional costs we incurred as a direct result of this branches incompetence.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationFortitude Valley
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1 comment
Stegbar
Alexis P.Stegbar
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Michael W.

Michael W.Sydney, NSW

Totally happy with the new wardrobes installed

published
Customer Service
Rates and Fees
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationStegbar Wardrobes via Moorebank office
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1 comment
Stegbar
Alexis P.Stegbar
Marie M.

Marie M.Sydney, NSW

Really happy

published

The Taren Point team have done a great job adapting to our changing brief and delivering as quickly as they could. They've been responsive and incredibly helpful with our two wardrobe orders. Thanks Natalie and Marcello. We have so much more (organised) space! Your installer Nick executed professionally and worked tirelessly to have the wardrobes installed as quickly as possible.
So much more room for my shoes now.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
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1 comment
Stegbar
Alexis P.Stegbar
Daniel j.

Daniel j.Greater Melbourne (Inner), VIC

Great work

published

Andrew and Steven did a great job, professional upon arrival from start to finish with no mess whatsoever and a nice end result! would definitely recommend for all your needs

Customer Service
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Job Satisfaction
Product Quality
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1 comment
Stegbar
Alexis P.Stegbar
Melissa

MelissaGreater Melbourne (Metropolitan), VIC

Supportive throughout the coronavirus uncertainty

published
Customer Service
Rates and Fees
Timeliness
Store LocationI dealt with Philippe from Rowville
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1 comment
Stegbar
Alexis P.Stegbar

New House build

published

I worked with Ben Woolley at the beginning of the planning of my new house. He was outstanding in his knowledge of the products and went above and beyond to ensure I had exactly what I wanted. He was also flexible with changes along the way. He has been very available to answer any questions I may have which made the process of ordering much less stressful. He also made himself available to consult with my builder at any time. Although I haven't finished the build, I highly recommend the product and the service that Ben has provided. Thank you!

Customer Service
Rates and Fees
Timeliness
Product Quality
Return Claim MadeNo
Store LocationStegbar VIC, Rowville
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1 comment
Stegbar
Alexis P.Stegbar
karen

karenSouth East Queensland, QLD

It looks amazing

published

Martin the installer was an absolute delight. Can’t believe how great it looks. Wonderful service. Fabulous product. Thank you Stegbar for you total professionalism. Couldn’t be happier with the result

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
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1 comment
Stegbar
Alexis P.Stegbar
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Lisa

LisaGreater Melbourne (Metropolitan), VIC

Great work

published

I had the pleasure of having Andrew & Steven come out for an install of mirrored splashbacks, I couldn’t be happier with their service from communication to workmanship. Keep up the great work. Lisa Donvale

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationRowville
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1 comment
Stegbar
Alexis P.Stegbar
anita

anitaGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Great wardrobe design and installation

published

Daniel Mann installed a wardrobe in my mothers home,. He did a great job with the installation. It looks fantastic in tne house. We are also very happoy with tne design. Plenty of space and very practical.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
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1 comment
Stegbar
Alexis P.Stegbar
Chloe H.

Chloe H.Greater Melbourne (Outer), VIC

Shower Screen Installation

published

The Installation of our shower screen was very well done by Scott Smith. Extremely professional and great at what he does. Couldn't fault our experience with him and would highly recommend.

Timeliness
Job Satisfaction
1 comment
Stegbar
Alexis P.Stegbar
Ashley G.

Ashley G.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Amazing product and stellar service

published

Andrew, Steven Ivicia and Raymond we’re 4 of the most friendly, helpful men we’ve ever met. They were quick and efficient and it’s clear that they are experts in their field. We have a massive shower screen that all 4 of them were needed to lift it. Nothing was a problem. They were kind and friendly and surprisingly quick but that did not atop the quality of the install. Everything was perfect and we’re so glad that it was them who came to install our shower screens!!

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
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1 comment
Stegbar
Alexis P.Stegbar
Darren L.

Darren L.Greater Melbourne (Inner), VIC

Excellent service

published

Excellent service, professional installation, kept informed, very happy. I have 24 apartments coming up I will be using stegbar thanks. Check measure was prompt, product installed was as quoted, Salesperson and installer were professional & timely.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
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1 comment
Stegbar
Alexis P.Stegbar
Anna

AnnaGreater Melbourne (Metropolitan), VIC

Great service

published

Andrew and Steve were professional and friendly. They manoeuvred a large floor to ceiling mirror into our en-suite and installed. It looks amazing. Thanks kindly to them for making it a seamless process.

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationMobile rep Grant
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1 comment
Stegbar
Alexis P.Stegbar
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Pony

PonySydney, NSW

Long time customer

published

Have used Stegbar windows and doors in our owner built house & 2 extensions for 30 years. Back again for another two rooms. Vanessa at Rowville has been terrific, friendly knowledgeable and competent. Knows her products. Thanks Vanessa - good dealing with you.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationRowville
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1 comment
Stegbar
Alexis P.Stegbar

Onsite installers

published

Installers(Andrew and Steven) were fantastic. Splashback was installed post Handover with great care for the surrounding finished cabinets, floors etc.
Plus, it was late on a Friday, and the guys still showed a great work ethic. Clients were rapped.

Customer Service
Timeliness
Job Satisfaction
1 comment
Stegbar
Alexis P.Stegbar
Andrew Mole

Andrew MoleSouth East Queensland, QLD

Excellent service

published

Nella at Stegbar Bundall has been more than helpful throughout our window ordering process, made changes promptly and effectively and always had good advice.
Pleasure to deal with and will be using Stegbar for all projects going forward.

Regards

Andrew Mole

Customer Service
Rates and Fees
Timeliness
Job Satisfaction
Product Quality
Return Claim MadeNo
Store LocationBundall
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1 comment
Stegbar
Alexis P.Stegbar

Fantastic service

published

Riley has been great to deal with in getting quotes promptly and politely which is so often absent in the building industry. Keep up the good work and look forward to working with you going forward.

Customer Service
Rates and Fees
Timeliness
Return Claim MadeNo
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1 comment
Stegbar
Alexis P.Stegbar
Diana

DianaSouth East Queensland, QLD

Excellent customer service from rep Daniel

published

I have just received a quote from Daniel for installation of glass louvres for my balcony. As I am placing the quote on hold for the future I cannot yet comment on the standard of the job... will do in due course, but am very heartened so far by the courtesy and excellent service displayed by the rep, Daniel. I look forward to proceeding with the quote in due course.
Diana

Customer Service
1 comment
Stegbar
Alexis P.Stegbar
Page 1 of 42

Questions & Answers

Jezza

Jezzaasked

Stegbar SA

Hi guys,
My sliding and fly screen doors were not installed vertically plumb and I would like to adjust them myself if you could tell me which screw hole in which door does what. The sliding door has 4 holes, two top and two bottom facing direction of travel whereas the fly screen door as two holes top and bottom facing inwards.
Much appreciated

No answers
Marion C.

Marion C.asked

Our Stegbar tri-fold sliding door was installed 18 months ago. We now have difficulty locking the door because the snib no longer touches to enable the lock to catch on. If a knife is inserted triggering the snib, ti can be locked. How to fix?

2 answers
Adrian
Adrian

I Would contact unley or pooraka office and explain the problem.

Stegbar
Alexis P.Stegbar

Hi Marion,

Please call our Stegbar Pooraka office on: 1800 681 168 and a customer service representative will be able to provide you with assistance.

Warm regards,
The Stegbar Team

Kriz

Krizasked

How to open stegbar awning locks

No answers

Get an answer from our members and Stegbar representatives

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