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Ken and LornaMetropolitan Adelaide, SA
Outstanding service in providing spare parts for shower door, and sliding door
First impressions are most important, and we were pleased that the receptionist who greeted us was courteous, efficient, with a high emphasis on Customer Service, that put us at ease for the rest of our visit At our request she guided us to the Spare Parts Showroom where we were introduced to AJ. I am a bit of a handyman, but must confess to knowing nothing of shower door seals, or sliding door rollers. I need not have been concerned, as AJ's product knowledge was all that could be desired,and coupled with this he had a clear and concise manne...Read more
r of passing on this info. He was understanding at my doubt, as to the suitability of the parts he offered us, but his description of how they fitted and functioned, filled me with the necessary confidence to carry out these repairs, which I am pleased to say were performed satisfactorily. Based on our experience with the service we received from these employees, we would not hesitate to recommend Stegbar to our circle of friends.
1 comment
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Matt
- 2 reviews
Poor quality
Windows don't wind In or out correctly like there threaded. Never will use them again 3 out of 10. Windows look good but don't work, definitely poor quality and craftsmanship.
1 comment
Alexis P.Stegbar
Hi Matt,
Thank you for taking the time to provide this feedback. We are disappointed to hear that you are not entirely happy with your product and we would like the opportunity to rectify this with you.... Read more
To allow us to be able to follow this up with you, please send us your contact details via email, including phone number, email address and your post code. Please email us at [email protected] Warm regards, The Stegbar TeamSimilar opinion? Write a review on ieatwords.com.au!
Arthur KMetropolitan Adelaide, SA
Excellent service AJ Stegbar Pooraka SA
To be able to get parts for my Stegbar shower screen was hard because so much changes and upgrades AJ looked through a box of bits and was able to supply us with what we needed. Thanks for good service
1 comment
Alexis P.Stegbar
Hi Arthur,
Thank you for providing this review. We really appreciate you providing this positive feedback on AJ and the Stegbar team.... Read more
Warm regards, The Stegbar TeamSimilar opinion? Write a review on ieatwords.com.au!
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ThreePeatMetropolitan Adelaide, SA
Superb Job
An excellent job was done today by your installer, on time, friendly, no mess left behind and first class work. The shower screens also look fantastic. One very happy customer.
1 comment
Alexis P.Stegbar
Hi ThreePeat,
Thank you for your positive review and feedback. We are delighted to hear that you were happy the service we provided and that you love you new showerscreen.... Read more
Warm regards, The Stegbar TeamSimilar opinion? Write a review on ieatwords.com.au!
JMSMetropolitan Adelaide, SA
Excellent Service
Having started to paint my home windows I broke several clips holding the wire screens. On approaching the sales people I was advised that if I could bring a clip with me the sales person (AJ) would endeavour to find me some. On arrival I was conducted swiftly to AJ's area and in short time he was serving my needs. He demonstrated exceptional customer service, gave helpful advice and was at all times pleasant.
1 comment
Alexis P.Stegbar
Hi JMS,
Thank you for providing this positive review. We are so happy to hear that you received great customer service and that the Stegbar team were able to assist you.... Read more
Warm regards, The Stegbar TeamSimilar opinion? Write a review on ieatwords.com.au!
DeeMetropolitan Adelaide, SA
- 3 reviews
Fantastic customer service & design options!
I was super impressed with my experience at STEGBAR Pooraka. AJ Peirawan was the consultant that helped me with window options. He was patient and helpful with alternative designs and colours and was able to educate me in the considerations for installation. I would recommend this business. It was a pleasant surprise to get wonderful customer service. I hope my product turns out well and on time.
2 comments
Alexis P.Stegbar
Hi Dee,
Thank you for your positive review, we really appreciate the feedback you have provided on AJ and the Stegbar Pooraka team.... Read more
Warm regards, The Stegar TeamMy pleasure, in the meantime my window has arrived 2 days early exactly as ordered and looks great. Thanks again to the Stegbar team at Pooraka.
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JMWMetropolitan Adelaide, SA
- Verified customer
Great professional service
This was not our first purchase from Stegbar and each time AJ was very friendly and professional and the prices are very reasonable for the quality products they produce ... very happy customer.
1 comment
Alexis P.Stegbar
Hi JMW,
Thank you for your positive review. We really value your feedback and we are delighted to hear AJ provided such great customer service. We hope you enjoy your new Stegbar products.... Read more
Warm regards, The Stegbar TeamSimilar opinion? Write a review on ieatwords.com.au!
GraemeSouthern and Hills, SA
Great service
AJ was really easy to deal with and gave prompt replies to phone and email contacts over all a very good experiance and the product was excellent and well made
1 comment
Alexis P.Stegbar
Hi Graeme,
Thank you for taking the time to provide this feedback on AJ's great customer service and our products. We hope you enjoy your new Stegbar products.... Read more
Warm regards, The Stegbar TeamSimilar opinion? Write a review on ieatwords.com.au!
Nathan - NetbuiltMetropolitan Adelaide, SA
Helpful and friendly service
Clive in "Sales" and Tracy in "Despatch" were helpful and provided great service from start to finish. The overall Stegabr experience with all projects has been helpful, prompt with top quality products.
1 comment
Alexis P.Stegbar
Hi Nathan,
Thank you for taking the time to provide this positive feedback on Stegbar and the team. We look forward to assisting you in the future.... Read more
Kind regards, The Stegbar TeamSimilar opinion? Write a review on ieatwords.com.au!
Find out how Stegbar SA, Pooraka compares to other Physical Shops
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not usedSouthern and Hills, SA
- 2 reviews
Wish I had read the reviews before using them!
Purchased $12,000 of doors in December 2018 and delivered and installed in January. Still waiting (23/5/2019) for them to come back for a 4th time to replace faulty parts on one of the doors. When the doors were delivered there were parts missing, door locks not working and runners not working. Especially ordered black runners to go with our new renovations and 3 days after installation the black came off. Told by the salesman "that will happen". Very, very frustrating. Once they have your money if there's a problem, such as a new door re...Read more
placement you go back on the end of the production line behind all the new orders to wait for the replacement. And if you live in the "rural" (50km from Adelaide) you wait even longer. Be warned and be aware.Similar opinion? Write a review on ieatwords.com.au!
Very happy builder
As a director of Elmac Homes a huge thank you to Stegbar and their team, especially Clive Waterhouse and Nathan Kennedy for their great customer service and their ability and knowledge of their products to help me get out of a tricky situation which has saved me thousands of dollars! They have gone above and beyond of their job description. Again a huge thank you and I'm so appreciative of the support and help you guys have done. I highly recommend stegbar and their team if you ever need all types of windows and doors look no further than Stegbar. Yours truly Elmac Homes
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- Verified customer
Great Quality Products & Service
We have recently had 3 sliding doors manufactured by Stegbar. One stacker door installed in 2018, and 2 standard sliding doors just delivered.
We chose Stegbar for a few reasons:
1. Product features and quality when compared to competitors.
2. They matched the existing trouble-free windows and doors in our house of over 15 years.
3. The personalized service given to us by AJ Peirawan, the local sales representative.
Although the Stegbar products are not the cheapest, the design features and build quality impressed us. For the most recent purchase, we were promised a quick delivery date; and they were delivered ahead of schedule. Can't get better than that!
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Arthur RouAdelaide
- 25 reviews
- 33 likes
Poor Service
The door opening on my semi frameless shower screen was positioned near shower head and so water would escape from the small gap between the door opening and the fixed glass..When I went to the Stegbar Pooraka store the person behind the counter was extremely poor in customer service.She couldn't offer me the original plans and seemed really disinterested......Really poor service.Go somewhere else.
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Alexis P.Stegbar
Hi Ken and Lorna,
Thank you for taking the time to provide this positive review and feedback on Stegbar. We are delighted to hear you are happy with your experience with us and we really appreciate your further recommendation........ Read more
Warm regards, The Stegbar Team