Listing monitored by Stegbar

Reviews

4.6
29 reviews
5
(26)
4
(0)
3
(0)
2
(0)
1
(3)
  • Customer Service
    4.7 (28)
  • Timeliness
    4.4 (18)
  • Job Satisfaction
    4.3 (12)
  • Rates and Fees
    4.5 (13)
  • Product Quality
    4.8 (23)
  • Return Claim MadeYes (0) · No (27)
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Peter C.
Peter C.
  • 2 reviews

Natalie Johnson Taren Point

published

Natalie went above and beyond to help us out with an unfinished item on our new home build If more CSA we’re like her then everyone would be happy. Well done and thanks Natalie from Peter and Patricia Tanilba Bay



Customer Service
5/5
Timeliness
5/5
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Marina z.
Marina z.Sydney, NSW

Casement window mechanism failed within months of installation

published

Beware. Poor quality, poor service, as others have said, this company is great at the sales part - and fobbing off customers when issues arise during and after installation, in my experience

Customer Service
1/5
Timeliness
1/5
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Vicky R.
Vicky R.Sydney, NSW

Great shower screen and mirror.

published

Just what we wanted and result was beautiful. Due to going on holiday shower screen was installed after mirror. Screen was not installed at the same time as installer found a fault in original screen and would not install until a new one was ordered.

Customer Service
5/5
Timeliness
4/5
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Review collected in partnership with Stegbar

R Chovhan
R ChovhanSydney, NSW
  • 2 reviews
  • 3 likes

Terrible Customer Service - Unreliable Installation timeline

published
Customer Service
1/5
Timeliness
1/5
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Katrina
KatrinaSydney, NSW

Excellent Customer Service - Alison Reid

published

We submitted our plans to Alison Reid and the customer service I received was above and beyond. Alison provided essential information that was not obvious to us. Thank you Alison because you have been a gem and I hope to deal with you again.

Customer Service
5/5
Timeliness
5/5
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The reviewer stated that an incentive was offered for this review

Col
ColSydney, NSW
  • 2 reviews

Amazing product and service

published

I am over the moon with my two new dressing rooms/ wardrobes.
Natalie at Taren Point store was outstanding! From the start of the experience Natalie was very professional, warm, friendly and product savy. She went above and beyond to please us and make the experience stress free.
Andrew, who installed the robes, also was outstanding! He was also very professional, thorough, and ensured that every detail was completed to perfection.
Thank you Stebar Taren Point!



Customer Service
5/5
Timeliness
5/5
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johnfava
johnfavaSydney, NSW
  • 2 reviews
  • 1 like

Walk in Wardrobes

published

I had a Walk in Wardrobe built and me and my wife are very happy with the quality and finish.
Marcelo our sales and service contact and Anthony the installer were very helpful and easy to deal with. Thank you gents.
John

Customer Service
5/5
Timeliness
4/5
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Wayne G.
Wayne G.Sydney Surrounds, NSW

Ultimate customer service experience

published

Roslyn, Alison and all the team at Taren Point were fantastic from the beginning with product selection, price and after sales service going up and above expectations. If you need aluminium doors and windows don't waste your time going anywhere else getting prices go straight to Stegbar where you will receive customer service like it should be.

Customer Service
5/5
Timeliness
5/5
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Fantastic customer service

published

I would like to say Roslyn and Allison from the Tarren Point store went above and beyond to help us out with our enquires . Cannot thank them enough . Great customer service .

Customer Service
5/5
Timeliness
5/5
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Robert Grant
Robert GrantSydney, NSW
  • 2 reviews
  • 1 like

No appearance of sales person

published

We were ready to install new sliding doors went into Taren Point show room spoke with sales lady about sliding doors. We left details and we were told a salesperson would contact and arrange messure and quote never turned up or contacted

Incentivised Review No
Stegbar
Alexis P.StegbarSend a private message
Robert Grant
Robert Grant

Thanks anyway when your company did not contact I have got a builder to put new doors in.

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Sharon
SharonSydney, NSW
  • 2 reviews

Shower screen installed by Eddie Gualterio and James

published

I ordered a shower screen from Stegbar, my old 19 year old Stegbar screen was taken out and my new screen was installed by Eddie and James. There was a problem where one part was faulty so they had to come back the following day to finish installation. Eddie kept in contact and they were very professional and cleaned up any mess.

Customer Service
5/5
Timeliness
5/5
Stegbar
Alexis P.StegbarSend a private message
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Anita
AnitaSydney, NSW

Reviewing Marcello's visit and quote

published

Marcello was great - positive and flexible and gave me some good advice about my kitchen. The only issue I had was that the quote was a lot more than I expected.

Customer Service
5/5
Job Satisfaction
5/5
Stegbar
Alexis P.StegbarSend a private message
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Nora
NoraSydney, NSW

Great service - Taren Point

published

Natalie and Alison are fantastic.
Very helpful and knowledgeable. Extremely friendly and happy to take time to explain
Definitely recommend the team at Taren Point. Were able to answer all my queries and took the time to explain.

Customer Service
5/5
Timeliness
5/5
Stegbar
Alexis P.StegbarSend a private message
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Natalie - The Wardrobe Queen

published

Just been in to see Natalie @ Taren point to discuss new wardrobes for our home.

WOW!!

what an amazing experience. Super friendly, super knowledgeable, super eager to help us get the wardrobes of our dreams.

Pricing was also excellent.

Highly recommend you see Natalie if you want excellent service and great wardrobes.

Customer Service
5/5
Timeliness
5/5
Stegbar
Alexis P.StegbarSend a private message
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JCH
JCHSydney, NSW

A M A Z I N G ! ! !

published
Customer Service
5/5
Timeliness
5/5
Stegbar
Alexis P.StegbarSend a private message
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