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5 questions from our users

viktor vagner

viktor vagnerasked

singel or 3phase ??



4 answers
Paul B
Paul B

3 phase

Stiebel Eltron
Stiebel E.Stiebel Eltron

3 phase indeed. Let me know if we can help you with anything else.

viktor vagner
viktor vagner

Thats not what I ask read my note - viktor

Claire K.

Claire K.asked

Hi there- we have a three bedroom townhouse with one bathroom located upstairs. Would this HWS be suitable for us? It would be located downstairs in our laundry. Thanks, Claire

2 answers
Paul B
Paul B

If its possible I would have an instant gas HWS.

Stiebel Eltron
Stiebel E.Stiebel Eltron

Hi Claire - thanks for reaching out. This system could be a good option for your home, but it’s dependant on a few factors, including the availability of three phase power. We have a range of energy efficient water heaters and we’d like to find out more about your home so that we can provide the best possible solution. Feel free to contact us on 1800 153 351 or email [email protected] to discuss further.

Daniel J.

Daniel J.asked

DHE 18 AU

My heater keeps on switching between hot and cold and vice verse. Can you tell me why it does that?



No answers
Joan Marie F.

Joan Marie F.asked

We would like to install a Stiebel Eltron DEL 27 AU in our apartment. We have two showers and the main shower is about 10 metres away from the unit. Would this distance be a problem for the DEL 27 AU?

2 answers
Paul B
Paul B

I'm not sure about the distance. I think it would be ok. The unit will not effectively run both showers simultaneously

Joan Marie F.
Joan Marie F.

Many thanks Paul

johnstorrie

johnstorrieasked

how many showers would a stiebel eltron dhe 27 run

1 answer
Paul B
Paul B

I presume you mean simultaneously? It will run 2 but at a significantly lower pressure than 1. This would also be exacerbated by overall poor water pressure.
If you want a strong, hot shower you would be much better to stagger your shower times.

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