I purchased a Stihl MS 211c chainsaw from Ace Hardware. The saw did not restart after only using 1/2 tank of gas. I brought the saw in for an adjustment and the tech managed to get it to run, but did not seem to have any idea what the problem was. I continued use for another tank of gas and it refused to start again. I brought the saw back and asked for the Stihl 29 point engine check. It failed the vacuum check, the carburetor was defective. The tech replaced it. I was told the saw was fine. I tried using it again and it did not seem to run well. After 1/2 tank of gas it refused to start again. I returned it for a refund. I will not purchase another Stihl product. I was not happy with the saw or the tech support I received.

We go camping a lot, which means you can’t go without a camp fire, and to have a camp fire you need wood, which means you need a strong chainsaw. This mini boss fits in the back of the ute and doesn’t take up any space, can cut through a 16” bit of wood like butter, minimal maintenance makes this thing a dream to use

I have other saws, Partner s 65, Stihl 038 magnum, I wanted a smaller size saw so I bought the Stihl ms 211 c be, used for cutting firewood, has enough power, good on fuel, I threw the Picco Duro chain away, It starts easy, not to heavy, the e start is very easy to use it works well, very easy chain removal and adjustment no tools needed, would buy again .

Got this piece 2 weeks ago and 2 times already was in dealers repair. Needed to cut enough easy pieces on backyard saving on removal of debris after landscapers...indeed got only problems. Went down after 15 minutes of work, repaired in dealers shop, got back and same story. Was using good canned 50:1 premium mix. Was said should be buying only Stihl premium mix, like Stihl is making gasoline or what? Too much complicated service, said chain is not sharp and it;s after 20 minutes of work total. Waste of money.

Had an MS211C for 16 months. Been back to the shop some 9 times. Never got more than 15mins runtime out of it. Cost over $1000 in time and petrol to try get it fixed. Stihl refuse to replace or refund. Trashing it in favour of a cheaper saw - only 'domestic' use - don't care if it only lasts a year! Always used Stihl oils etc.

I have several other Stihl products - bought this 4 months ago for cutting firewood & fallen trees on our 2Ha property
I bought it with tungsten tipped chain - which is superb
Very happy with everything about it - no oil leaking problems (perhaps they have fixed it)
The EasyStart works OK - the vibration reduction seems to work well (but makes the saw feel a bit strange).
It was not a cheap saw but happy with the result

This saw isn't the best one I have ever seen, it is under powered and leaks bar oil. My work has a 16 inch husky and it is 10 times the saw the ms211 is. If it had a 12 inch bar and I wanted it for pruning it would be ok. Overall disappointed and wouldn't buy another one if I had my time over.