Sunbeam Couture SB8400

I spent $159 on this ironing board because I wanted an excellent quality, sturdy board. I certainly can’t complain regarding the quality; however, there is simply not enough padding. I don’t want criss-cross marks on my clothes. Contacted the service team and was told I was missing padding on 2.11 and despite repeated calls and assurances that padding has been sent, I’m yet to receive anything. Today, I was told it had been posted to me on the 30.11 (almost 4 weeks after my original call). I’ve asked for a return call today to clarify what’s going on but with 25 mins until close of business, no phone call received. Having spent this amount, I expect better!!

When replacing an old ironing board, I figured I'd spend a bit more to get a board that was taller, wider and more practical. This model is well-built in that sense (it's sturdy) but:

1) my steam generator did not fit on the tray (tray too small)
2) even if it did, the design of the steam generator tray is not great (so ended up just putting the steam generator on the floor!)
3) my iron did not fit in the hole in the pull-out tray (my iron was too wide at the base)
4) worst of all... the padding on this board is virtually non-existan...

This iron has already been returned within 2 weeks. Wish I had read reviews on this site before buying (also see SB8000 reviews for feedback on this iron).

As discussed here previously there is a centre channel where the board bows. This can be bounced in and out of place by pushing up from below with a finger. Conversely the support bars underneath create peaks. This causes the iron to then catch on clothes and they need reironing.

The ironing board would need extra padding as the feel is firm especially along the ridge lines where the ...