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Star Cruises SuperStar Gemini
See the Best Cruises in 2022 as rated by Australians on ieatwords.com.au.
A holiday to remember
Booked superstar Gemini cruise to high seas online.
It was excellent experience.
Food was very good, staff were courteous. There was nothing wrong in the entire trip.
Only a small improvement would be the dj. He played slow Beats. This is specific to Bollywood disco organised.
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ShellclayMandurah
So much potential
We did a 4 day cruise from Singapore to Penang and Langkawi. We travelled with our 11 and 8 year old sons. Our sons have never cruised before, although my husband and I have. After reading the few reviews that I could find I had low expectations for this cruise. There is much to enjoy on this ship, however there is also much to complain about. We really enjoyed our trip and did our best to overlook the annoying factors. Like I said we had low expectations, so we expected things not to be the same as our previous cruising experiences.
...Read more
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Chrissingapore
Waste of money
Crews - no customer service skills - no greetings and just takes away everything from table without even asking..
Food - not at par to restaurant standards
Facilities - old
Room - dirty and very old, can be refurbished a bit
Definitely first and last experience, this would totally ruin your vacation. Not recommendable!
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A delightful experience
We took a 3 day cruise from Singapore 17-20 May 2016. It was a pleasant cruise with many Indian families of 2 or 3 generations and some Asians and a few westerners, like us, in calm seas.
The ship was clean with very good public areas like theatre, lounges and pool areas, though the cabin decor was dated. Excellent international food in the Bella Vista restaurant and high quality entertainment in the theatre. We enjoyed our cruise..
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Facilities
I'm Amit Khandelwal from India, in cruise bel boy service is very bad, and vegetarian food is third class they take money for all show, kindly concentrate on all services your ship.
Thanking you
Amit Khandelwal
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Just crap.
Feels more like a ferry (with no destination) than a cruise ship.
Our cruise started from Singapore, then docks at Port Kallang the next day, and back to Singapore the following day. Port Kallang (Malaysia) has nothing in it and it is about an hour away from Kuala Lumpur.
The ship has 2 pools. From their YouTube video, it looks decent but on real life it was tiny. The middle pool could probably fit 8 people while the back pool could fit 5 people.
Food is horrible, we had to wait for at least an hour for dinner at the restaurants.
We went to the "fine dining" restaurant on our 2nd night and saw a waiter picking his nose in front of us.
on the 3rd day, we got tired and tried the paid restaurant, it was better but still horrible.
...Read more
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Srikanth MatrubaiBangalore, India
Good could have been Great
Boarded in Nov14.
Being on Cruise for the first time, the experience was something new and unique.
Loved every moment.
The rooms are very small but the food is really good thought they could do with a bit of variety.
The menu was virtually a repeat day after day. I had to go to Chinese restaurant "Dynasty" to avoid the boredom.
The spread was quite good and the fruits too seemed fresh with Watermelons for every meal.
The Tours on the Island of both Penang and Langkawi left much to be desired as the Tour seemed to planned with "Shopp...Read more
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Gale R
- 2 reviews
- 2 likes
Disappointed
We had previously been on the older Gemini and this one didn't come up to it. Waiting in line for the food, people just pushed in in front of us. Also entering and exiting lifts people walked all over you. One lady was walking and talking to her friends over her shoulder and cannoned into me, nearly knocking me over.
Couldn't buy crisps or souvenirs only very expensive jewellery and handbags, bet they didn't sell many.
Only a few non Asian/Indian people on board. Food good but all Asian or Indian, could get an American breakfast and hamburger, at Blue Lagoon.
Cabin crew good, but not much English. I guess this cruise didn't cater for Aussies! For the amount we paid for this trip very disappointing. Won't go again.
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JemimaMelbourne
Great little ship and cruise!
Cruising out of Singapore in March was our 6th cruise and our second with Star Cruises. Our first cruise was on the Super Star Leo - fabulous! This ship didn't rate as highly but was still very good. Because of the proportion of Indian and Chinese passengers, the food was mostly tuned to their taste but the Western meals in the Bella Vista were very good. The variety show was one of the best performances we have seen on any ship. One thing that upset us was the amount of smoking onboard, generally permitted in bars and lounges and even in our c...Read more
abin we could sometimes smell smoke. Our cabin was very comfortable and we had a terrific Cabin Boy! Navigating our way around the ship wasn't so easy as facilities were scattered on various levels and zones. But on the whole, an enjoyable cruise!Similar opinion? Write a review on ieatwords.com.au!
Come on Guys we need to back up the Star line.They looked after us Aussies for many a year...
Just came back from Gemini nov 2014..Had a great time..not as good as Virgo..BUT the crew were fantastic & food great..Cabin also larger than Virgo.Shows were fun & teriffic thanks to all the crew & artists..We had a great time & will be back again..Go with an open mind & enjoy it all..Thanks to Myla, TokuSan,and all who looked after us to make it a great cruise..
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Very disapointed
We are in our 70 s & did 2 trips on the old Gemini & loved it so much so we decided now we are retired we would do another trip .we knew it wasn't the old Gemini but did expect something similar. The crew - cabins great the food was cold sometimes glasses for cold water were hot. People on board were very rude, there were only 35 Australians on board & all felt the same as we did, we could never get in the pool or spa .when we came off we stood for 2 hours to get through boarder control discussting one lady fainted .we have been on star cruises other ships & also on p & o but we must say we did not enjoy this cruise at all cruise on 11-5-14
2 comments
I also was on this cruise 11-5-14 and agree this ship was such a disappointment. This was our first cruise and had spoken to many people who had been on cruise ships before and expected so much more. ... Read more
I did this cruise with my 3 children, their partners and grandson. This holiday was our first time being away as a family since loosing my husband to cancer so I wanted everything to be special. It was true there were only about 35 Australians on board and most of the other passengers were rude. The staff were lovely but that was about all that was lovely about this ship. There was little entertainment and the drinks were expensive. The kids club only allowed children to stay on their own at a cost of $12 and parents were not able to stay. My grandson was only 14 mths old and we didnt want to leave him so asked if we could pay and stay but was not able to. I had read bad reviews previously but was looking for a calm water cruise and spoke to my travel agent about the negative reviews but they were assured by the supplier that things were better now. Our second destination was phuket and it was such relief to be off this cruise and at a beautiful resort. We had a beautiful family bonding and the cruise didnt spoil our holiday but I definitely wouldn't cruise with this ship ever again.Similar opinion? Write a review on ieatwords.com.au!
Not Worth
Date: 11/05/14 – 14/05/14
Ship: Gemini
Destination: Penang & Langkawi
Past FEW experiences with Virgo (and Caribbean): Enjoyable, memorable and satisfactory
Present experience with Gemini: Not enjoyable, unsatisfactory and irate
Reasons:
1. Major event at upper top deck, don’t have a chance to visit the “Observation Lounge”, unable to use the pool as most of the time occupied by the “major event’s” guest and family member. Noisy, rude, cut queue while they are having meals at other restaurants (not designated for them). Don’t give way wh...Read more
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worst cruise ever
we concur with comments posted feb 26 2013 and feb 07 2013. Our cruise departed Hong Kong 26th Mar 2014 for a 7 night cruise to Singapore. Please, please, do not consider cruising on this ship. Crew, whilst friendly, are inexperienced to the extent of being incompetent. Most have little command of the english language and it was pointless complaining about anything as you could not make yourself understood. Food was abysmal and cold and we couldn't wait for a port so we could get a decent meal. The last two Malaysian Islands the ship anch...Read more
ored off held little or no value to the mostly middle aged and elderly passengers. The activities revolved around scuba diving and snorkeling . Suspect this was because the ship did not have to pay port taxes and also to save fuel for two days. Unless you were a user of the Casino there were few suitable activities to keep you entertained at sea. We have experienced many cruises and all have been a joy. This was a NIGHTMARE cruise and we wished we could have disembarked on the 2nd day. There were a few other Australian passengers onboard and those we spoke to had similar comments. Beware Onestar Gemini. nothing sadly everythingSimilar opinion? Write a review on ieatwords.com.au!
Star Cruises sunkPerth
- 3 reviews
- 8 likes
Abominable waste of time/money
Cruise Line: All Other Reviews
Ship: Superstar Gemini
Sailing Date: 24/01/2013
Itinerary: Singapore to Hong Kong
Woeful! From check in to disembarkation was like a zoo. Left Singapore an hour late. Food was cold and drinks were hot. Service standards appalling, unable to mix drinks, served hot water with our meals??, improper cutlery laid out on table. Was not a meal where we did not have to ask for something. Staff seemed hesitant to attend guests as English was poorly understood/spoken. Which lead to many frustrations in problems being so...Read more
1 comment
Oh memories, but i think you forgot how most of the ship became ill and there was no quarantine. Appalling we should all have had a refund. How was this ever allowed and who takes responsibility. We w... Read more
ere palmed off from one person to another. In the end Star cruises refunded our cruise component, which was small considering the whole trip and there were 5 of us. And my sisters family of 4. And considering the kids were all sick for majority of the time in HongKong. I think it was only for the fact that we had video of the green pool and angle grinder going in yet to be built driving range. Which was overlooking the pool area, that they took notice.Similar opinion? Write a review on ieatwords.com.au!
Heidi from PerthPERTH
- 4 reviews
Please throw me overboard
OMG we were stuck on this ship for 6 long nights . worst ever. we have cruised a few times and this was a shock. boat unfinished. carpet being layed as we entered ship. toilets disgusting no roll holders no paper towels no working soap dispensers. were promised basketball court(hasnt been built), promised driving range (hast been built) went on for twins 18th birthday, nothing for them to do. so upset for them. our 10yr had nothing to do. kids club was small and one x box to share. looked like a 5yr and under creche. food cold and disgusting, w...Read more
e are all sick now, along with most of the ship. 4 out of our 8 group have been vomiting since we disembarked in Hong Kong. I have photos to prove this was a ploy to suck in all the perth people to fill the boat and get it from Singapore to Hong kong. it is basically designd as a casino ship. the $50 million refurb was spent in the casino and duty free shop. I could go on and on. please dont anybody book with Star Cruises. the only good comments of this ship below are of the old Gemini, this is no the old Gemini No hand sanitisers anywhere, cold food, unfinished, green pool by day 4 and 5.3 comments
Yes I was on that boat too, they actually had sick people on board that were not incubated and given that no usual ship hygiene was take eg hand sanitisers I ended up very ill which destroyed my holi... Read more
day . My toilet in my room didn't work, room was never cleaned before 4 pm, food was bearly edible - cold, soggy and one day the chicken was not cooked . Most passengers had to purchase food from the cafe to get something decent . I have cruised many times and would never board another Star cruise boat.We went on this ship also Our first holiday in 10 years. Totally disappointed. What wasnt broken was being repaired. Yes sick people everywhere, and now we are. Meals / Buffett Coles does better... Read more
. No TV unbelieveable the excuse poor satelittle.. How can a huge ship navigate through the south china sea and not provide simple Tv reception and or some in room entertainment system. The same 3 movies ( Kids ) over and over for 6 nights. Never again dont need to know or want to make balloon animals.Hi there Skincarecrazy and alex777 just realised you had commented on my post.
we actually pushed to get reimbursed from our ship component of the holiday ( should've got the whole lot back as whole ... Read more
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banjo266
- 5 reviews
- 5 likes
Worse cruise company on the planet
First of all I have been on numerous ships around the World, The new Star Cruises Superstar Gemini, was the worst, First it was not fit to set sail on the 25 January 2013 on its maiden voyage to Hong Kong. Before the 1st night was over, I regretted ever getting on board, the check in, was a joke, chickens with their heads cut off, walking everywhere. get on board, apparently 50Million US spent on refitting the boat, not 1 cent was spent on the cabins, and I was on deck 9. We were promised staff that knew english, hahah what a joke, they didnt u...Read more
ndertand hello. The most serious saftey issue I saw was that the muster was apparently volunatary, as we never left our cabin, as the speakers werent working, and no staff checked, after it was over, we heard something in the hallway passage, went out and went ok we dont go, only to see numerous other cabin doors open up and see that they had missed it. The ship was constantly late, disorganised, they couldnt organise anything, the entertainment was a joke, except we had a magician on who was very good. I would not classify their market for the Australian family market, as P&O do, as the kids club is a joke, and our entertainment was belly dancing adult style, and they even sold tickets to a fantasy show, Ukranian woman doing their stuff. They seemed to be position ing themselves for the casino dollar market which i have no issue in, but why advertise in Australia, we want entertainment, not to spend out hard earned on the casino floor. As for food, it was lovely, tasty always cold even in the al a carte restaurant, they tried to pass of cordial as orange juice, everytime we departed the boat it was a stuff up. The gangway of the boat at Saigon was a very steep descent, I had no idea how they thought anyone who wasnt nimble was going to do it. But its what we got all the time on this cruise with this company no thoughtfulness, not idea, and obviously a owner who has more money they sense, as he clearly employs the wrong kind of middle management. My neighbours cabin, 3 people in it, 2 life jackets, asked staff member, wheres the 3rd, the reply you will get one upstairs when you need it. Anyone heard of the Costa. Clearly no idea. I seriously could write so many more things, not worth it, I wont go on the Gemini again, let alone the Superstar Brand I got of it, alive and without food poisoning no english, no idea3 comments
I went Superstar Gemini on its maiden voyage after having a 50 Million US refit. I dont know what they spent the money on as it was a disgrace. The bathrooms were old and worn (the cabin steward was... Read more
very distressed as he could not get it to look clean). The food in the buffet was always cold - a food poisoning hazard. Their was no library so no internet. They would not change money for the ports on board (except money was changed in the casino). The majority of the staff whilst being really nice were very poorly trained and had no idea what they were doing. I have sailed on the old Gemini before it was taken out of service. What a difference. That was a pleasure to sail on. I will never take a Star Cruise again.Agree with all of the above, we were there too. We were first time cruisers and were assured by the many frequent cruisers onboard,that it can only be better that what we experienced here. Check in wa... Read more
s a disaster. Our cabin was mid ship port side and the room allocated to our young children was forward starboard side. We requested through our booking agent that we were allocated adjacent rooms. Check in staff wasn't interested and tried to get us to 'sort it out on board'. When we requested to speak to the manager some 15 minutes later after repeatedly being told they couldn't help us, suddenly the adjacent room was available. Food - agree, cold, poor quality and little choice. Staff tried hard but were untrained. We spoke to some of the staff who told us that they had worked for only 2 days. Sanitisers??? These appeared on day 3! Of which we spotted 3 in total! Ship was unfinished and many of the activities that were advertised were not ready for use, such as the basketball court and the golf driving range. Workmen on board were flat out paining, installing ballistrade, fitting out cabins on the lower decks... Cruise ship was late in every port, and had to pay for many on board activities. But it looks like the company got their fair pound of flesh from their staff who work from 9am to 1am with 1/2 hr break. This cruise ship is not equipped for families. Almost an entire floor is dedicated to the onboard casino and a large area was used for duty free shopping. There was no shop to purchase any amenities, and soft drinks were overpriced. This ship operated in Malaysian currency (RM) which we found odd. Positives... No on board gratuities (not that it was worth it) and the medical staff were attentive. Long and short... Never again will we sail with star cruises and please heed these comments!I agree with all of the above. The ship is very obviously designed to attract the high-rolling Chinese market. Hence the huge casino and the up-market duty-free shop! It felt like it was costing money... Read more
just for walking through it! However, the daily Towel Roulette was interesting - one day two hand towels but no bath mat, next day one bath mat but no hand towels and so on . . .Similar opinion? Write a review on ieatwords.com.au!
LouiseGPerth, WA
- 19 reviews
- 8 likes
Excellent
I took my husband on this cruise for his 40th birthday. We were probably some of the youngest people on board but we still had a fabulous time! The boat was only about half full so there was plenty of room for everyone and it didn't feel over-crowded. There were a lot of Aussies on board as well as some NZ'ers and Asians. The staff were super friendly and the cabins (we had an inside cabin) were well equiped although quite small (you don't spend a lot of time in them anyway and we certainly didn't miss having a window). You have adequate tim...Read more
e at each port and the organised tours were wonderful. I would definitely recommend this cruise to everyone, although I don't think I would take children...the pool is fairly small and they would most likely be a bit bored (not much of a games room for them and the people in the pool didn't like kids jumping in on them!). Fabulous adventure and wonderful holiday :) We really liked the size of the boat, the friendly crew and the wonderful locations that we visited. Nothing really - we had a fabulous timeSimilar opinion? Write a review on ieatwords.com.au!
Excellent
Although it was nearly 2 years ago, we have done 4 cruises and the Gemini was the best. Shame she was sold. Would definately travel on her again.
Everything. Crew staff were fabulous. Food top notch. Ports of call were outstanding. Ship was tidy. Layout great. Activities were fun. Mainly Aussies and Kiwis which was great.
1 comment
We did 2 trips on the Gemini, what a wonderful friendly cruise the crew were so friendly they made us feel part of their cruising family. We would be back on board in a flash if she was back cruising.
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Questions & Answers
Juzyasked
What about Star Gemini cruise punctuality....does it gets back to Singapore at mentioned time as my flight is on the same day?
Deekshiitasked
Dear sir/Madam,
Are there water slides at Superstar Gemini??
1 answer
I'm sorry I really don't know. We are not into the waterslides we are pensioners. But we were very disappointed with the whole cruise. Felt more like a shuttle than a cruise, nothing like the old Gemini. No shopping excep in speciality shops which charged ridiculous prices. Hope that helps you. Maybe if you have small children you would enjoy it more than we did. I'd never go there again with this cruise line.
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Tan Peng
Did you write a feedback to Star Cruise? I did, but the reply is not to my expectation.