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TCL X4 Series
65X4US (65"), 55X4US (55")
4K Ultra HD TVs Buying Guide
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LeighCentral Queensland, QLD
- 10 reviews
- 2 likes
- 55X4US (55")
- Verified purchase
Beautiful tv
Very easy as we knew what we wanted when we got there. Did not look at range. The tv we have never stops amazing us with it’s capabilities. Love it
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Very average television with multiple flaws
I purchased a TCL 65X4US TV last year, it seemed good value for money at the time. However, from the start there were numerous problems. In quick start up mode, the TV would randomly turn on during the day/night. Many times I came home from work and the TV had turned itself on. It also randomly went into store demo mode and the in built chromecast was buggy (I stream sport and it would often black out every few seconds). The headphone jack didn't work and the software updates via USB always had an error message (they told me updates could not b...Read more
e done via the internet, which I later found out to be false). The TV was serviced twice, including having the motherboard replaced, which fixed some, but not all of the issues. Netflix and other apps would freeze, as would the TV guide function. Overall, it seemed very buggy and poorly made. Very disappointing. Claimed it under warranty and exchanged with another TV. Would definitely not recommend TCL.
Purchased in September 2021.
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4.0(73)- 65X4US (65")
- Verified purchase
Nothing but problems
Purchased the TCL 65X4US in October 2018 and have had nothing but glitchy issues. The second remote was causing issues and after phoning TCL and doing a factory reset and software update they instructed me to just remove the batteries permanently and leave it in a drawer.
The issues we’ve had include;
The TV muting itself off and on
The sound not working
The volume pop up becoming stuck on the screen
Netflix turning itself on or off for no reason
The slide in menus for Freeview becoming stuck on the screen
The screen greying itself for no reason
The “quick start” option that can be selected in the settings doesn’t always work and having to endure a minute of watching the android logo animate is tedious ...Read more
The YouTube app crashes and displays a grey striped screen The sound in the Netflix app is unreliable and I’ve been forced to adjust the sound settings as each new episode begins. There’s more issues, all of which are glitchy or buggy and all are sporadic. I’ve done two factory resets, two software updates and only yesterday had service people come and change out the motherboard for a new one and the issues remain. I’ll be seeking a refund at this point.
Purchased in October 2021 at JB Hi-Fi for A$2,496.00.
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Find out how TCL X4 Series compares to other 4K Ultra HD TVs
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Anthony
- 2 reviews
- 1 like
Regret buying it
I've been using my TCL 65X4US since October. The picture quality for normal HD content is disappointing, even worse for fast motion scenes. If you're only watching 4K content that doesn't move too fast you'll be fine. The canned video they run on loop in the stores makes it look fantastic, but the reality is you get what you pay for and the TCL is streets behind premium brands like Samsung, Sony and LG.
The worst thing for me is the lousy Android OS. I gave away my old Samsung when I bought the TCL. I wish I could get the Tizen OS back. Many a...Read more
pps I loved on the Samsung either don't come up in the Play Store or just don't work. I end up using my phone to run the apps and cast them to the TCL. I find this clunky. (Btw I'm using an Android phone, so these apps do work under Android, just not on the TCL version.) Talking about clunky; the whole user experience is frustrating for me. I found the purpose built Samsung OS so simple and intuitive in comparison. If I had the choice again I wouldn't buy the TCL 65X4US. If you really want a Qled or Oled TV save up and buy a decent one, otherwise don't waste your money.Purchased in October 2021.
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RickvdvSydney
- 2 reviews
Bang for buck!
This is a great TV! Being an Android tv it takes about a minute to ‘boot up’ but the features and performance are as good as any and a lot cheaper than the classic big name TVs. I bought this TV for its cost, features and 3 year warranty.
The only downside so far are it only has three HDMI ports.
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arnieSydney
- 2 reviews
- 3 likes
decent picture, average functionality
It's been 2 weeks since we bought this TV. It looked great in store (with 4k content). Upon setting it up at home, normal FTA TV looks pretty average honestly. However loading up netflix and playing 4k content seems to be quite decent. Speakers are decent too. I did notice that the netflix app started to glitch and lose audio and stutter at times - despite a good internet connection. I did a hard reset and that seems to have worked for now...
The TV takes a long time to boot up, there doesnt appear to be a sleep/standby mode. The menu GUI is very simple, not really something you would expect from a $2200 ish TV.
Overall, I am hoping the picture quality makes up for the short comings
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Jamie CSydney
- 6 reviews
- 4 likes
- 65X4US (65")
- Verified purchase
****UPDATE***Great tv with the best smart options on the market.
****UPDATE****
I thought I'd update everyone on this tv after 2 months of ownership, the system ui has become unresponsive, and it gets confused with remote control commands, you press the home button to return to the Android home page and it will not take you there, the quick start option is, no longer really working, and I'm getting a white screen from time to time, TCL do not reply to emails?? They are not active to comments on Facebook. It's a nice tv, picture is good but the ui is buggy, it's not slow, it's frustrating. Netflix crashes a...Read more
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BlairMelbourne Australia
- 3 reviews
- 5 likes
- 65X4US (65")
- Verified purchase
Happy with my 65X4US
I recently purchased the TCL 65X4US, the 65" X4 series television from TCL. This replaced our old Bravia 42" LCD and so the 65" a pretty substantial upgrade in terms of size which we are really enjoying.
I chose the TCL because i didn't have a big budget but also didn't want to buy a generic model TV that would not have any support and longevity. My assessment of TCL is that they are building their presence quite strongly in Australia, and while not a Sony/Samsung/LG, they are now a known mid-tier brand. When compared to the major brands, the...Read more
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4.3(29)Questions & Answers
Alexasked
what is the life span of the LED emitter tube ?
No answers
RSTasked
I am looking at buying the TCL 65X4US from Good Guys at a competitive price ($1500). From the reviews I have read there are issues with this model, i.e. start up times, wifi strength. I am wondering what the service support is like from TCL? Does the 3 year warranty mean anything? I am interested to hear of latest performance opinions, so I can make a better choice on whether or not to buy this model.
1 answer
TCL have been helpful and responsive. I’ve only ever contacted them through their customer support line. After the 3rd call they sent out some very nice and professional service people who replaced the motherboard but it didn’t fix the issue. I phoned and they wanted to send another service person but I’ve run out of patience and don’t want to keep going through the same motions and dealing with a buggy tv. I phoned JB HiFi where we purchased the tv and they’ve agreed to give us a refund or replacement.
Murrayasked
The TV is refusing to turn on from standby mode. The light below the logo on the front remains a solid white (no blinking etc).
Have tried the following:
- Contacting TCL Support .. no reply
- Disconnecting the power cord for several days to hard reset
- Confirming remotes have working batteries and that they are transmitting IR light as required
- Tried pressing the physical power button on the joypad at the back of the TV
no matter what it is just stuck like this. Have only owned the TV for 6 months at most. Was working fine prior, had Netflix open then powered off from a remote into standby mode and it just has refused to wake up since.
Any help is appreciated.
1 answer
contact TCL Support - its an issue which power board, which they will replace. They will send out a technician and resolve it in about 20 - 30 mins
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4.0(61)
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