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Tempur Original Queen Medium
LCobSydney, NSW
- 4 reviews
Love this pillow, again.
I've just replaced my first original Tempur pillow which was 6 years old, and I'm extremely happy. I ordered it on sale via David Jones and paid $149 but was prepared to pay the full price, it was just a fluke. It's a great investment. My first Tempur had a cream cover, this one is white.
Purchased in January 2021 at David Jones Online Store for $149.00.
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Patricia I
- 3 reviews
- 3 likes
Worst pillow ever
Extremely hard pillow and does not soften with body heat as told to me by the sales assistant. I developed neck and shoulder pain and also woke up with headaches every day that I used it. I used it for a week then used another pillow for two weeks then went back to it for another two days but the neck and shoulder pain returned. I paid $195 at Forty Winks, don't waste your money, more expensive does not mean better. It may work for NASA in space but it doesn't work here on earth.
2 comments
Thank you, I emailed yesterday after going back to Forty Winks
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Questions & Answers
Sorry, there are no questions about Tempur Original Queen Medium but you can read 5 questions about Tempur Original.
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Lewis C.Tempur
Hi, Patricia.
It's such a huge shame that you're not enjoying your TEMPUR product, we genuinely believe they are the best in the world. ... Read more
The TEMPUR material does respond to both heat & weight, as explained by the sales consultant. I don't know which sales person you spoke to on the day of purchase, but I hope they got you to lay on a mattress to properly try out the pillow before you made any kind of purchase. The TEMPUR range is extensive and contains products tailored for everyone, meaning that we ask all our customers to actually try the range before they make a purchase. This way they find their fit and have a better and more fulfilling nights sleep. As a fix I would suggest kneeling on the pillow to open up the TEMPUR cells, thus making it feel slightly softer and closer to how the showroom model felt. If this still isn't how you'd expect it, please contact customer service on 1300 306 062 or email [email protected], to discuss your experience with TEMPUR and some suggested remedies. Hope this helped, Patricia. - LC