Tempur Original Questions & Answers

Hi,

The warranty for Tempur pillows, the majority that I am aware of is between 3 and 5 years. I think if you wash them and follow the intended maintenance guide, you shouldn't have any problems.

Granted, it is expensive, but Tempur have a good customer service as far as I've experienced.

May be eBay? Or some sort of eCommerce online shopping website.

Thanks.

Hi Jong-ho, I (still) have the original and am very happy with it. I'm also a side sleeper. I'm sorry I haven't used the millenium. Cheers, Lisa

Hi Jong-ho,

Its difficult to answer this question, because every one's physiology is different. Looking at Tempur's website to locate a retailer closest to you might give you the opportunity to test the pillows that are suited best for you. The problem as you might imagine is that it is difficult to say which is better without trying them for yourself.

As I recall, when I contacted Tempur Australia, they sent out a few snippet portions of their products to give customers like us a feel of what they're like; but obviously not to the point that you can rest your head and shoulders upon.

My original Tempur is now getting on a bit and I've been very use to it as it relieves neck and shoulder pain as well as some lower back issues. Again, every one has different sleeping positions as well. These pillows are expensive, but at the end of the day; it is not about the money; it is about your overall wellbeing and comfort that is more important.

Overall, the best advice that I can give you, is to try out the pillow yourself and see which one is best for you.

Thanks.

Hi Jane,

I've only soaked them in a bucket of water and just washed them with regular washing powder particularly with a mixture of nappy san and also from a front loader. Depending on the weather after, I'll either dry it outside. I do have a dryer but I never use it in-case of fear of ruining it.

I'd assume you've used a pillow protector, as for mine which still works even today, is hardening quite a bit, may be its the winterish weather we're having at the moment as it doesn't feel like autumn.

Thank you. I shall give it a go when these storms have subsided! Come on sunshine!