The Reject Shop

We purchased Finish Powerball Dishwashing Capsules at Reject Shop and found the capsules often turn into a gooey mess in the machine and we have to run the machine again with another capsule. We sent a photo to customer service who said the capsules were fit for purpose and it was our fault how we stacked the dishwasher. How can they say that without testing the product? and tell us its our fault for not stacking the dishwasher properly, we have only been been using a dishwasher for 40 years!

I have recently purchased solar Christmas lights. I made christmas balls out of the lights and have had to return two sets already. Now a third set is not working. Replaced a set with lights from another chain store and have had no issues and they stay alight all night, unlike reject shop ones that turn off around midnight.
The manager changed two sets willingly and told me he took a set home and had no problems.
I love the reject shop but have been bitterly disappointed with the solar christmas lights. Not good quality. Reject shop needs to find another supplier, as batteries in the solar panels have limited life span. Definitely not fit for purpose. Will never purchase this product again.

Disgraceful! purchased adhesive hooks to hang pictures. Used as instructed and all fell from the wall smashing all frames. Emailed customer service only to be told we used it incorrectly. Literally hundreds of dollars damage.

The Reject Shop - Northland shopping centre Sunday 7.07.2019 at 12.30 pm approx customer service very bad!
Cashier rude and arrogant.she didn’t know the prices and didn’t even make an effort to listen when I was talking with her.I asked for the store manager and I was told that she is on a lunch brake but when I asked for the second time store manager appeared and sadly again bad service. The store manager even didn’t asked me where is the problem like I didn’t exist.
Bad service all around!!! Bad bad bad service!

When I last went, I grabbed a few items like chocolate and cleaning supplies, and was surprised at how cheap they were. Also, when I had trouble finding the umbrellas, a staff member was able to assist and she was friendly and helpful. I'm looking forward to my next shop!

Absolutely love The Reject Shop at Noosa. The staff are always very friendly and helpful. Their exchange and refund policy is excellent and hassle-free. Their prices are far better than any other discount variety stores.

I had this experience with Reject Shop at Broadmeadows it's happened actually two times and different occasions where I bought some stuff from the from the store and when I proceed to the cashier they asked me for different prics. The last time I got some stuff for my cat's and when I wanted to pay the price that's marked on the stuff, they asked me to pay more as the price presented is not true.

I would just like to say I went into the Reject Shop on Thursday at Rockdale. A lady by the name of Doris had excellent customer service. THE BEST!!! She was extremely helpful and just had a lovely smile on her face. Thank you Doris

Again I went to the reject shop today and had to wait so long just to be served, why is it (at roselands store) they always have 1 staff member at the cash registers? I counted 11 people in line before me. Every time I go there it’s the same thing. It’s a shame because I really like going there to get cleaning supplies and bathroom products are so cheap, but I always have to wait so long in line.

Recent trip to Reject shop netted me a fantastic cat box with round hoop for climbing through and special scratching sides. It also has danglies on it. My two kittens took to it immediately. It was $35 well spent. Also got a $2. stick with a toy on it that they liked so much they took it off me. Collars also $2.00.

I told my kids to ask someone in the aisle where the balloons were and they find this person(girl) and asked and she replied in the most ruddest way without realising I was behind them. I told her that she has to be nice and called me stupid in front of my kids. I have never been treated as poorly like that especially coming from a manager.

Good morning Got cash out oops sorry reject shop morale is get a receipt so you don’t make the same mistake I did. Wishing everyone a happy and safe Easter

I bought a mirror which is terrible
When I look into the mirror I feel dizziness because it is very bad quality .
I couldn't check it because it was wrapped in plastic. I'll warn anybody who wants to buy this mirror that it will effect your eye sight so please don't buy it.

Bought a couple of homeware from it but just don’t remember all of them and they are pretty good considering how cheap the price are. But the thing that I have a great impression is their turf. It is really cheap and of great quality.