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Reviews

3.1

68 reviews
5
(19)
4
(14)
3
(7)
2
(9)
1
(19)
  • Product Quality
    3.1 (19)
  • Return Claim MadeYes (3) · No (13)
  • Customer Service
    3.0 (19)
  • Warranty Claim MadeYes (2) · No (17)
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Charley

CharleyMetropolitan Adelaide, SA

  • 10 reviews

Customer service is a joke

published
Product Quality

Mirror purchase

published

I bought a mirror which is terrible
When I look into the mirror I feel dizziness because it is very bad quality .
I couldn't check it because it was wrapped in plastic. I'll warn anybody who wants to buy this mirror that it will effect your eye sight so please don't buy it.

Hedda

HeddaMelbourne

  • 4 reviews
  • Verified customer

Inaccessible, Badly Organized

published
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J9

J9Greater Melbourne (Outer), VIC

  • 60 reviews

Won't use their Frankston Bayside store anymore

published
Kay

KaySouth East Queensland, QLD

  • 4 reviews

Quadrant plastic containers

published
Reeee

ReeeeMelbourne

  • 4 reviews
  • 1 like

Great stuffs with cheap price

published

Bought a couple of homeware from it but just don’t remember all of them and they are pretty good considering how cheap the price are. But the thing that I have a great impression is their turf. It is really cheap and of great quality.

Good shop. Flat pack nightmare

published

Got the flat pack 8 cube storage unit, in store. 3 joining parts were broken and the 4 more broke trying to assemble. Tried to find the product online to compare and leave a item review but the product is not online. Ill be returning it after work today. Very disappointed. I normally like shopping at the reject shop but lately the products have gone downhill in quality.

John Reynolds

John Reynolds

  • 2 reviews
  • 1 like

Good choice

published

Adorable items..aussies made washing powder packet and tinned food items...aussie made lollies..lower prices than all the supermarkets...cheaper than Aldi heaps of bargains

Michelle t

Michelle tSouth East Queensland, QLD

  • 9 reviews

Maryborough customer service

published

Went to return a dog coat that didn’t fit my dog, was told that the coat wasn’t eligible for return but dog coats are not mention on their return policy of items that are not eligible. Beware of their dodgy practices and bad service has turned me off shopping at reject shops

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benbob

benbobGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Sad to treat the elderly this way

published
1 comment
benbob
benbob

Sadly my husband has since passes away ....sad this happened to him ... and I no longer shop at the reject shop

Annalise

AnnaliseAU

  • 5 reviews

Love the shop

published

I made my purchase in store, the purchasing products was easy! Just wish the twinkies weren’t $4 haha!good cheap products

Fitzy

FitzyDakabin

  • 5 reviews

Travis robot

published

Bought my son trav a green and white laser robot . It has turn on red lights speaks a few words and has left hand little grab good fun for children

Sue

SueNew Norfolk tas

  • 3 reviews

Refreshing change

published
Heather

HeatherHunter Region, NSW

  • 7 reviews
  • 1 like

Ceramic pots

published

Matching ceramic pots for my indoor plants. They look awesome and match my decor well. Grey with white flowers.

Nyree

NyreeSydney, NSW

  • 13 reviews

Failed Helium Balloon Kit

published
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aznmuzza123

aznmuzza123Melbourne

  • 2 reviews
  • 2 likes

Customer Service Counters

published
nita.arreza

nita.arrezaSydney, NSW

  • 8 reviews
  • 2 likes

Return Policy is disappointing

published

My husband bought a few items with his credit card but I tried to return one of the items. I got the receipt and the item so I thought that would be enough. The manager said that their policy is that the amount will be credited back to the credit card but I said, my husband used his credit card and he is not here. To cut the story short, I was not allowed to return the item because of their return policy. I was disappointed. I often buy stuff at The Reject shop but their return policy is different from other shops, as long as you have a receipt, you get your money back. What if the item is a gift, what in the world can someone return it at The Reject Shop? Very disappointed.

Kel B

Kel BAU

  • 3 reviews

Cheap good products

published

Bought a set of earphones and car charger, cheap good quality, happy customer as had gone to target and they only had dear ones

Vinnie

VinnieWollongong

Lovely Customer Service

published

I experienced a really lovely lady named Helen from the Moruya store, I had $400 plus in items as Id done the majority of my xmas shopping here, she chatted, she was friendly, very efficient and packed all my items nicely and even asked if I needed a hand to my car. Nice to get some good customer service for a change. We were away from home when we made this purchase, wish our local store was as good as this one. Pick your game up Wollongong central.

Bill Hutcheson

Bill HutchesonCairns

  • 8 reviews
  • 3 likes

Rubbish

published

Only will charge phone a little then bombs out. Useless piece of junk. A real rip off. Haven't bothered to return. The reject shop argues when u try to return something. It's too upsetting so I will just let it go.

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Questions & Answers

Liam G.

Liam G.asked

why is it called the reject shop

No answers
Evie

Evieasked

where can I check if an item that I have the code number of is in stock or online?

No answers
Margaret M.

Margaret M.asked

I don’t understand how to scan my receipt .

1 answer
ben dover
ben dover

scan your receipt for what?

Get an answer from our members

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