SaurabhParramatta
- 3 reviews
Good Quilt
Good quilt with too much warmth even on some extremely cold nights. Highly recommended. Still need to wash to understand whether it will shrink or not. Cotton cover is a must.
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Sean KSydney
- 2 reviews
- 1 like
Watch out for the hair/wool
Like others here, our new doona sheds terrible amounts of fiber. It makes a total mess of everything. Very annoying. Nice enough doona, but the way it sheds is ridiculous. I’m also wondering if this means the doona is going to end up thin and inferior in due course. Disappointed as it spoils a nice doona.
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JB
- 4 reviews
Avoid them.
Bought two kings from them and had to return them. I have Australia post proof the returns were delivered and signed off by Tontine. Now Tontine argue that the delivery did not take place and AustraliaPost is lying. Hhuugh....? They refuse to pay my credit.
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DisappointedPerth
- 2 reviews
- 2 likes
Where Is The Sizing??
I bought two king sized doonas, one for my son and one for myself. After there being too much material left in a king sized cover, we tried a queen sized cover only to discover this was too small. After going to the sizing website, we discovered that a king sized doona should be 2.1m x 2.45m. Upon measuring ours -that distinctly says KING on the tags- we found they are 2.1m x 2.2m, a huge 25cm of material shorter. No wonder the king size covers are too big for the doonas and the queen size covers are too small at 2.1m x 2.1m. I can't say i'm very impressed with Tontine after being a fan for many years, although their pillows are nowhere near the quality they used to be.
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Love it!!!
Fantastic and warm for a cold Canberra winters night!! Changed from a down/feather and no regrets. Very happy, thank you :)
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Bianca_ChildsAU
- 8 reviews
- 7 likes
Fantastic service
I am very happy with this product, and with the company's after sales service. Due to damaged care instructions label, I was unsure how to launder the product. This resulted in my quilt shrinking, as I put in washing machine on "warm wool cycle". I called Tontine, and after sending in a photo of the product, they have offered me a replacement quilt as good will.
You can't beat service like that.
Excellent after sales service
Nothing
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FootscrayvicCanberra
- 10 reviews
- 1 like
Terrrible product
Worst product ever. I've had a Tontine QS Supreme Wool Quilt (T4497MD06) for a year now. These are not cheap but are not good. The damn thing sheds what is probably low quality wool fibres but it looks like big white dog hairs. And lots of them! There are so much that they form mats inside the corners of the quilt cover and every time I take the cover off to wash these hairs go everywhere. I have no problem with its warmth it is just that it sheds so much. Do not buy this terrible product. I have thrown mine in the trash.
It is definitely warm
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Questions & Answers
StuRasked
To the reviewers above, how on earth can fibres be shed from a doona through the cotton cover???
2 answers
They must weave themselves through the cover. It happened to my sons quilt. it was like a dog had been in his room. I returned for a refund
Thanks. I'm still incredulous and wonder if there was a hole in the cover somewhere, but no matter. I think in the end I bought a washable wool quilt from Target, but it came with a disclaimer that larger quilts needed a 17kg machine!!!. I washed the single quilt in our 8kg front loader but there was a spot where the quilting seemed thin afterwards... Overall I'm not sure that washing wool quilts at home is ever going to be a great option, maybe better just putting blankets in a doona cover?
Thanks for your response!
Samah Fasked
I have had the same stupid white dog hair problem!! I don’t even have a dog!!! Now none of my washing comes out clean, it’s like that stupid fake wool is breaking up in my washing and making my blacks come out white! Do not buy the wool blanket from Harris Scarfe.
If anyone’s had this problem and knows how to get rid of it please tell me!!!
No answers
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