The product has become just tea. Open the box and there is NONE of that wonderful perfume of Lady Grey tea that we have become addicted to. Their excuse is that the supplier Packed in POLAND!!!) stuffed up. Recompensed a gift certificate - recently I received an email saying EARL GREY tea was back on line.... asked them what happened with Lady Grey tea. Three weeks later still no response.

Ive had the same problem and thought I was going mad. So glad to read these comments. Taking the box back to Woolworths tomorrow.
So an update- the manager of Malvern Woolies opened two other 100 bag boxes, both with different production/serial numbers on the boxes, from each other, and from my faulty tea box, and both were normal. So I would say this fault has been limited to one run only. Definitely take back any box that is faulty and they will happily exchange.

I have bought a large box hoping these would be different to the small packs I have bought when travelling. They are the same brown tabs and the tea is lacking any distinct flavour, in fact they are rather unpleasant. I threw out each small pack after just one try. Looks like Lady Grey is off my shopping list. Very
Disappointed as Twinings was always a favourite. I do buy Earl Grey as well.

I have been drinking Lady Grey for absolutely years. As with other comments, opened my box to new labels and not the usual aroma. Made my tea hoping the taste would be the same lovely flavour..... NOPE! I hope Twinings correct this and go back to the old flavour. It was delicious.

I recently bought a new box of 100 Twinings Lady Grey and apart from the new bag tag. It tastes and smells just like black with no bergamot aroma.
I'm awfully disappointed. Please, please change it back to what it was.

Usually love my lady grey. New box has brown labels and it’s tastes like something is wrong with it...not very nice unfortunately. Love to have my old lady grey taste back.

I’ve been drinking Lady Grey tea for years. Tonight I opened a new 100 box of Lady Grey teabags and noticed brown labels not aqua. The tea it made had no aroma or flavour. I returned these to Woolies who refunded the cost and gave me a box of a Earl Grey for free.
Very Disappointed

I love Twinings Lady Grey tea and recently purchased 100 pack with new brown tags. So disappointed in the flavour! Tastes like ordinary tea; too strong and where is the bergamot flavour? Will not buy it again.

I have been drinking lady grey for years, I purchased two boxes at Woolworths when I got home I noticed tags had changed to brown, when I made the tea it didn’t smell the same and it doesn’t taste nice at all, purchased another box today and same result, can I please have these refunded and can I please have the real lady grey tea, it was my favourite - very disappointing.

Lady Grey tastes like drinking a flower - in a bad way. I bought box of 50 tea bags and I have 45 left to go.

People need to try Lady Grey, its similar to Early Grey but with a more a lemon type taste. My mum-in-law got me onto it, gotta try it
Inexpensive

I love this slightly different version of Earl Grey tea, I get sick of having the same cofee or tea all the time so I constantly mix it up and this one is always in my cupboard. I love it with milk and a tiny bit of sugar, its nice and strong but not overly caffeinated.
Really lovely flavours. I love the bergamot and the citrus together with black tea, its different than your regular earl grey tea.
I think this is a great tea, there is nothing I dislike about it. Although I might get a bit sick of it if I had it every day.