Read also:
smith and noble air fryer 5l innovation square massage chair review kogan pulse+ wellbeing smart watch office works set top box aeg 58v brushless lawn mower review kogan series 8 ku8000 review macquarie bank car loan reviewTwo Men and a Truck
Reviewer Photos & Videos
Gail MaloneSouth East Queensland, QLD
- Verified customer
Excellent
Fantastic same day service for a difficult furniture removal. Balafre and Raul were polite, energetic and most obliging with the difficult access and steep driveway of an old high rise.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Perfect
They were the first people to ring me back after leaving messages with all the removal companies in Canberra. Very helpful on the phone and helped me work out what size truck I needed. They were available at the last minute which was fantastic. The day before the move they gave me contact details for the team leader. I contacted them and asked if they were available any earlier, they said yes, and were able to come about 3 hours earlier than I had previously scheduled which helped me a lot, given the fires nearby at emergency status and we coul...Read more
d have been given an evacuation order at any second. The movers themselves were very friendly and nice and easy to work with and had good initiative to decide things on their own and make the right decisions. Everything survived the move in one piece, no damage found on anything. They were also nice to look at ;-) ;-) I guess the only thing I could fault them with its not putting the boxes marked "kitchen" in the kitchen but that's really our fault as we told them to pile everything up in the garage, they did exactly what we asked at every turn! All in all the very best experience you could hope for given that you have to trust your stuff with strangers and all the horror stories you read. I am incredibly happy.
1 comment
TMAAT T.Two Men and a Truck
What a ripper of a review Erin. Your review made me chuckle near to the end. Great to hear that your move in Canberra was a complete success and thank you for taking the time out to review our team.
Similar opinion? Write a review on ieatwords.com.au!
SamSydney, NSW
- 2 reviews
- Verified customer
Fnatastic last minute moved, Saved my weekend
My room mate and i were left stranded with half our furniture in our old apartment because another moving company MyMoovers ghosted us and didnt show to two seperate scheduled pick ups. Stressed out all friday night i had to have all my stuff done by Saturday night, woke up Saturday morning and called around to as many movers as i could. Two men and a Truck came back to me straight away in constant contact and saved my weekend, they scheduled a truck within the next two hours getting the driver to contact me directly.
The service itself was am...Read more
1 comment
TMAAT T.Two Men and a Truck
Moving can be a very stressful time especially when you have been let down at the last minute. Communication is the key and we are glad that our teams where in constant communication from the start to... Read more
the end. Great to hear that we were able to accommodate your moving needs at last moment. Thank you for the glow review and we look forward to helping you move again.
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Fantastic Service from Two Men and a Truck removal services
We moved from Brisbane to Kooralbyn on the 19th Dec 2022, Renato and the team could not have done a better job. They were great. Personalised service and attention to detail, nothing too much trouble. The team were friendly, quick and efficient. No hitches at all and would highly recommend to anyone needing removal services. Our move was for a 3 bed home plus a lot of shed items.
1 comment
TMAAT T.Two Men and a Truck
It was our absolute pleasure with moving you just before Christmas. Great ti hear that everything from the onsite quotation to your actual move was a success. All the best in your new home.
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Would rate 6 stars if I could
Had two pick up locations and a double storey destination which was quite tight. Mati and Co were adaptable and efficient. While mati's co worker was packing up the sheets, Mati went above and beyond and offered to assist with assembling a computer desk which I could not have done solo.
Cheers boys.
1 comment
TMAAT T.Two Men and a Truck
Team Mati are a great crew and they receive nothing but compliments this team. Thank you for the great review for our team, it's great receiving such compliments for our teams. Team Mati will be thrilled when they read this review. :)
Similar opinion? Write a review on ieatwords.com.au!
Gay H.South East Queensland, QLD
- Verified customer
Terrific Service
Personalised service. Came to our properties to assess & give a quote on what the move would entail. On the day, this team of 4 men (Migeul, Renato, Felipe & Jordano) were friendly and productive! No task was too hard. The team were on time to both properties (House & Apartment). I would highly recommend Two Men & a Truck to anyone who was moving. Thank you for making our move into our new family home simple.
1 comment
TMAAT T.Two Men and a Truck
Really glad we have been able to offer you a personalised service. Our teams really have a hard job and especially at this time of the year with the weather and everyone wishing to move at the same time. We are really proud of all of our teams.
Similar opinion? Write a review on ieatwords.com.au!
Kate M.South East Queensland, QLD
- Verified customer
These guys were the best! So helpful.
Thank you so much to Bruno and Fillipe for moving us into our new house in Brisbane. They moved so many heavy things without any damage, in under an hour. Quick, efficient, polite and no fuss. We will always use this company! So grateful for the help!
1 comment
TMAAT T.Two Men and a Truck
Thank you Kate for taking the time out to leave such kind words for our team.
We look forward to helping you move again.
Similar opinion? Write a review on ieatwords.com.au!
CaralynSydney, NSW
- 2 reviews
- Verified customer
A satisfied customer
A satisfied customer. A one bedroom move to the next suburb, The two men were prompt, very pleasant and obliging, happy to uplift garden pots which I thought would not be possible. They worked quickly without taking any rest breaks. They took good care of fragile things and started and finished on time.
5 comments
TMAAT T.Two Men and a Truck
I am sorry to hear of the concerns that your have raised. We only provide fixed quotes for moves that we provide an onsite quotation for, generally this is for 3 + bedroom homes. All our jobs have a m... Read more
inimum 1 hour and then we charge in either 15 or 30 minute increments pending on the vehicle size. You have made mention of emailing Alice at TMAAT, unfortunately we do not have anyone named Alice that works at our office. If you could please email [email protected] along with your job ID# and pictures of the chips our office will be able to look further into your concerns.I have spoken to a spokesperson for the company and agree that I was quoted the amount that I was finally charged, the error was in my note taking in the heat of the removal. I apologise for the negat... Read more
ive report and have no reason for any complaint in regard to the company who have been prompt and courteous in answering my comments.TMAAT T.Two Men and a Truck
Thanks Caralyn. I have been in contact with product review and if you would like to change/delete you star rating/review you can do so by following the below link.
A reviewer can do this thought their... Read more
Similar opinion? Write a review on ieatwords.com.au!
MikeForrest 2603, ACT
- Verified customer
No showed booking, didnt care
Booked for 8am. Get a call at 8:05am saying they will be late, more like 10am.
We have a young family and things to do. A bit inconvenient but ok, whatever.
Called back a couple of hours later, wont be there until 1pm now, IF they can make it at all. It depends on how other moves go...
I let them know that is not really on, we had a confirmed booking and now we are stuck. Caller could not care less.
Have used twice before. Once was ok. Second time was slow and a few damaged items.
Will not be using them ever again.
1 comment
TMAAT T.Two Men and a Truck
Hi Mike,
I am so very sorry to hear of the concerns that you have raised. I have spoken directly to our weekend office staff whom have informed me of the issues that arose in our team not been able to... Read more
Similar opinion? Write a review on ieatwords.com.au!
LauraGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Verified customer
No protecting of belongings - service poor
2/11: I had a small move today; Only 1 lot of bedroom furniture, some plants and two dozen boxes. Only moving a short distance (8km) 15 minute drive. Move started on time however took longer (2.5 hours) due to the poor, wet weather & the fact the truck was parked out across the street & up a few houses. I am sure this was a ploy to have the move take longer. As before confirming whether they would reverse the truck up the driveway, they wanted to see how much I had to move. The movers may not have wanted a long unpaid break before their 11am jo...Read more
b?!?! Although I instructed the movers to reverse down the driveway on numerous occasions, there was not a single attempt to try or do so. They could have been more sheltered from the rain & the truck within 1-2 metres from the front door. Job would have also been done in half the time. Unfortunately, my goods were transported with no attempts to protect them & very little care taken (many drops & obvious dragging). Blankets piled high up in the truck not used and no plastic covers. After signing off, paying the extra 1.5 hours & then returning in to start unpacking & setting things up I discovered saturated boxes, wooden bed head scratches & chipped, wet wooden furniture & my mattress wet (a large saturated panel), with tears & dirty scuffs too. The mattress was put in the truck when the rain had briefly stopped and most boxes were saturated at their bases. Therefore, truck may not be water tight and or have leaks or also when carrying & wheeling the goods all the way out to the truck puddles were not avoided. I did send an email to the complaints line after I was instructed to do so from their head office, tried calling & texting the two men who moved my belongings and also messaged the company via their Facebook. I did believe I had chosen the right company. Close to 5 star rating on most review sites and referred to me by friends. Laura (Melbourne) UPDATE 3/11: I spoke to someone at head office & they listened & have someone from claims calling me back on Monday. I thank this customer service team for listening and investigating as much as they could on a weekend. I also received an email from someone in the (I think) Melbourne payments office & they were also forwarding on my correspondence for the claims department to look into. UPDATE 16/11: Claims have come up with a settlement figure supposedly the current market value of the mattress. No mention of reimbursing me for the cost (or part cost) of the far from professional move (regardless of the damage), which they admitted was negligent. I am also a bit perplexed how they think you can apply depreciation to a mattress. Secondhand mattresses are worth nothing & taken to the tip. I need to replace my mattress with a new one; which is just over double the settlement offer. At the end of the day they are prepared to give me the money I have already paid to the company back. I am still waiting for a fairer solution.2 comments
TMAAT T.Two Men and a Truck
Hi Laura,
We are very sorry to hear of the concerns that you have raised above. I believe one of our customer support team members are helping you out and we are just awaiting for you to get back to ... Read more
us so we can look at moving forward. If this is not correct please email us at [email protected] and we will look into your concerns further.Thank you for your reply. I will send you an email to see where everything is at currently.
Yes, Your team got back to me after I supplied them with my original invoice & report from the mattress com... Read more
pany stating the irreversible effects of water damage on my mattress. There has however been no follow up on the complaint about the service, irrespective of the damage to my belongings.Similar opinion? Write a review on ieatwords.com.au!
Disappointed customerSydney, NSW
- Verified customer
Didn't show up
We had to move a few items into storage unit on a Saturday and needed two men with a truck to do this job. We were told they'd arrive between 11-1pm and then told on the day they were delayed and would definitely be there between 1-2pm. We had to leave at 3pm and they said they would be there and assured me there was time to do the job. By 3pm nobody had showed up, nobody had phoned and we left without getting the job done. NOT GOOD ENOUGH!
1 comment
TMAAT T.Two Men and a Truck
This definitely is not good enough from our side and we are really sorry that we have let you down. Our customer satisfaction is paramount to us and we are sorry that we have severely under delivered.
Similar opinion? Write a review on ieatwords.com.au!
Georgia MCanberra 2600, ACT
- 5 reviews
- Verified customer
Fantastic service
Moved from an apartment to a house within the ACT in May 2022. Had great service with clear communication and very polite. Everything was well looked after, and moved quickly and confidently. They were also helpful in making sure furniture was in the right place in the new house and offered to change things if I wanted. Would absolutely use this company again!
1 comment
TMAAT T.Two Men and a Truck
This is what we love to hear. Thank you Georgia for taking the time to acknowledge our boys. We look forward to helping you move again.
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Team Mati rocks
Mati, Artur and Fabrizio of Team Mati did a fabulous job, were super friendly, experienced, polite and extremely efficient moving our 5 bedroom house full of heavy and breakable items.
1 comment
TMAAT T.Two Men and a Truck
Thanks for the great review for team Mati. They are a great team whom have been working alongside TMAAT for a number of years.
Thank you for the photo it is always great to see happy photos.
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Great help!
Mati was a great help with my move. Was careful with my belongings, and helped me with plugging in and connecting items. Very happy with the service and will happily use again the next time I move!
1 comment
TMAAT T.Two Men and a Truck
Thanks Leisha for the fine review for team Mati. We look forward to helping you move again in the future.
Similar opinion? Write a review on ieatwords.com.au!
MerwiAU
- 2 reviews
- Verified customer
Great Job, TMAAT!
Dear Jamie,
Thank you very much. The movers were brilliant.
I can't believe they got it all done in two hours, and the steep driveway didn't phase them at all.
Would definitely use you again.
1 comment
TMAAT T.Two Men and a Truck
Thank you for the wonderful review. Your appreciation will be passed over to all our teams.
Glad that you were pleased with the service that we have provided. We look forward to helping you move again. :)
Similar opinion? Write a review on ieatwords.com.au!
MFLSydney, NSW
- 2 reviews
- 1 like
- Verified customer
Easy and efficient removalists!
I moved from a 2 bedroom apartment in Croydan Park to a 1 bedroom apartment in West Ryde, Sydney. First of all, the person I spoke to on the phone was efficient and straightforward. Told me the cost up front and told me that since I had most of my things packed up, it would be cheaper to pack the rest up. David and his co-worker arrived on time (gave me a 10 minute heads up that they were coming). They were fast a efficient and really organised. If I move again, I will ask them to help me. Polite and helpful all the way - from the office staff I first spoke to, to the removalists. They are worth every cent.
1 comment
TMAAT T.Two Men and a Truck
Such a great review for both one of our valued sales rep Martyn and for team David. Glad to hear that everything on your move has gone smoothly. We are very happy that you were satisfied with our serv... Read more
ice. Thank you for entrusting TMAAT with your move.Similar opinion? Write a review on ieatwords.com.au!
Alanah K.Greater Melbourne (Metropolitan), VIC
- 2 reviews
- Verified customer
Amazing, hassle-free experience!
I had to move apartments in Melbourne within a short time frame and called Two Men and a Truck for a quote. From beginning to end they were amazing! I had to change the date of my booking due to owner's corporation restrictions and it was no trouble for them at all.
On the day of the move, Fernando and Louis (not sure of the spelling!!) arrived within the timeframe and got started right away. With just the two of them they moved the furniture of my one bed + study apartment from Carlton to Brunswick in just 3 hours! The apartment building hall...Read more
1 comment
TMAAT T.Two Men and a Truck
This is an absolutely fantastic review. Thank you Alanah for taking the time out to leave such kind words for our VIC tribe.
All our teams try their best and we are always appreciative of receiving feedback for our teams.... Read more
We look forward to helping you move again.Similar opinion? Write a review on ieatwords.com.au!
CathySydney, NSW
- Verified customer
An excellent team
We had a large 5 bedroom house to move and Michelle and his team worked tirelessly and efficiently all day. They were polite and friendly at all times and worked really well as a team. They even managed to move our spa which was bulky and very heavy! I would definitely recommend Two men and a Truck as we were very impressed with the team of men who moved us.
1 comment
TMAAT T.Two Men and a Truck
This is so lovely, thank you very much Cathy. I am glad that your job has gone smoothly from the onsite quote to the move. It's so nice to see the smiles on everyone's dial with a move that has gone s... Read more
uccessfully. We look forward to moving your recommendations and thank you for the lovely photo of our super stars. :)Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Disappointed repeat customer
Having used TMAAT last year with complete satisfaction (the team was significantly faster than we expected), as had a friend in 2017, we employed them again this year. Unfortunately, the same team was not available. The new team seemed inexperienced and not physically up to the task, taking much longer. Fortunately, the landlord accepted some minor damage to a door jamb, that really shouldn't have occurred. Our take home message? I would get a firm quote next time, and NOT rely on an hourly rate. Looking at other comments on this site and...Read more
reviewing our experiences, it seems 'pot luck' on how good the team is. Last year's team moved (furniture only from) a six bedroom house to four separate locations around Sydney, this year's (furniture + six already packed cardboard cartons) a two bedroom house to two locations, in nearly the same time overall (just under four hours vs five).1 comment
TMAAT T.Two Men and a Truck
Hi Mark,
Thank you for your review and I am sorry to hear that your move was not a success as your previous move was. We do offer complimentary onsite quotes both variable and fixed. If you could ple... Read more
Similar opinion? Write a review on ieatwords.com.au!
Scot DSydney, NSW
- Verified customer
Never ever again
It took two days to move a one bedroom flat that should have taken a few hours. Language proved a big issue, and they weren’t where they’d say they would be more than once. The office were unwilling to help. A horrible, expensive experience I couldn’t afford, I was exasperated to tears by the end. Don’t do it to yourself.
2 comments
TMAAT T.Two Men and a Truck
We are really sorry to hear of your concerns Scot. I have tried to search your name on our database and have been unable to locate a booking under your name. if you could please provide your job ID# t... Read more
his would be greatly appreciated so we can look further into your concerns.You had no interest in helping me before, I don’t want to deal with your company ever again.
Similar opinion? Write a review on ieatwords.com.au!
- ‹ Prev
- Next ›
Questions & Answers
Caralynasked
i have spoken to the company and now want to withdraw my comments. Can you tell me how I do that?
No answers
Lorraineasked
How do I contact 2 men and a truck?
2 answers
Hi Lorraine. Their website is here: http://www.twomen.com.au/ they have different numbers across Oz.
Thank you for responding. We do however have the same number Australia wide which is 1300 880 412
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
TMAAT T.Two Men and a Truck
What a great review. Thanks heaps Gail for moving with TMAAT.