Tyresales.com.au (page 5 of 15)
- tyresales.com.au
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Reviews
Very good work tyresales
Purchased great tyres that I normally wouldn't buy at retail price. After that I read some of the bad reviews and that was a bit unsettling but to my surprise every step of the process was emailed to me and my tyres arived ahead of time. My fitting provider, Noosaville Goodyear Autocare, were prompt and courteous. Couldn't be happier with my new donuts.
Great Deals
I purchased a set of tyres for my Mum’s Hyundai i20, great deal and great service. Will purchase from them again. Hopefully they will eventually offer Motorcycle Tyres.
Delivered on time
Great concept caters for budget safety and performance minded people. Delivered on time but fitting station was slow so they gave me future alignment ans rotation
Not a negative at all, positively positive
I read some of the negative reviews and really think these guys must be from the competition trying to down Diss Tyre Sales and no I am not an employee of theirs. Pricing was 27% cheaper than my local who I have used before and a whopping 43% off of the big retail Tyre and Service crowd. I got the tyres I wanted, waited for the delivery, was informed by the system when the tyres arrived, the fitting centre called me the next business day to make an appointment, I went in, got my tyres fitted and wheel allignment done and drove away very happy w
... Read moreith the process. If you want the tyres now this is probably not the service for you, if you can wait a couple of days up to a week and want to save up to 40%+ then you would be mad not to check it out. I was dubious about paying for something before I received it but was tottally happy with the whole process and Ricks did a fantastic job and wheel allignment.
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Terrible awful Horrible
I purchased FOUR ( 4 ) winrun r330 tyres from this company… they sent me email saying my tyres had been delivered … but obviously there run by trained monkies who cant count they sent 3. only 3 tyres then made me wait almost a week to get the other one I had to cancel DR's appointment and a lunch date for having to wait for tyre that should of been delivered in first run didn't even offer a discount or an apology my time is important to to have it wasted like this is just unprofessional I wont be using them again and full well intend to tell everyone I talk to about it and advising them to avoid this company.
We will attend to any punctures in the first 12 months free - misleading!!! Don't get sucked in.
We purchased the tyres and noted as part of the deal, free road side assist, free clean etc... however the "We will attend to any punctures in the first 12 months free" is not to fix the puncture as it reads, they just help you contact NRMA or RACV or Qld or wherever you are to get the tyre changed to your spare etc. The play on words is misleading and basically a misrepresentation of the deal!
Be careful of this.
Hi there, thanks for your review and sorry about the confusion here with our free 1 Year Tyre Roadside Assist. If you would like to provide us any additional details with your order number in a privat
... Read moree message we are more than happy to look into this further. Cheers - Tyresales.I have been in contact with your phone support and they read out the small print! Your free roadside assist is different from your statement "We will attend to any punctures". But its all good we went
... Read more to our local Beaurepaires and they fixed it for nothing so now we are going to buy tyres from them out of principal! There are dodgy operators everywhere and you are no different!The negative reviews worried me, but my experience was perfect
I ordered tyres and then read all the negative reviews on here. I can report that the tyres were delivered on time, as ordered and fitted without fuss by Jarvis Subaru.
One of the Worst buying experience
At tyresale.com.au I had one of my worst buying experience I have had. Form the pricing to customer service.
THERE is no such customer first. They reap off your money with advertisements. Call and wait for a long time call hang up. Customer service zero! It is recommended to go your local tyre sale and buy and fit tyres even a few dollars more. Tyresale.com.au has no value for customers.
Hi John, thanks so much for your review and sorry to hear you upset with our prices along with the service you received. If you would like to provide some more details along with your order number in
... Read morea private message (which we have just sent you a quick note) we can look into this further you. Cheers - Tyresales.Liar liar!!!!
How’s this for factual - I pay $- you send me tires - I get great local company to put them on - sounds like a dream - Do not believe them!!!! If they add any thing - like a 12 month rd assist to sweeten the deal - cos once they hound you to give them a great revue and a lousy $50 if you recommend a friend - it was all ok until I asked about receiving the stupid sticker for the 12 month rd assist - emailed them about two - three weeks after tires on asking when I’d get the sticker - emailed me back saying usually a month or maybe two before - been nearly 5 months - shove ya sticker and I don’t recommend you to any one - factual enough for ya!!!!
Hi there, thanks so much for your message and sorry to hear about the issues you have been having with your road assist. We can help you out here, no worries at all. Be sure to check your private mess
... Read moreages and respond as we have our customer service team standing by to help resolve this for you. Cheers - Tyresales.Find out how Tyresales.com.au compares to other Tyre Shops
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Excellent value and Service
Very satisfied with the range, advice on comparative tyres, price and service. Everything as advertised and fitting arranged and carried out efficiently
Do not buy tyres from TYRESALES.COM.AU
I was fooled after I did an online purchase for 4 tyres. Its over 15 days now I still didn't got an email or a call or nothing. After contacting them after 2 weeks they said that the tyres are not available. I requested for an full refund, still waiting.... Not got my refund yet..
Bunch of scammers in this joint. Do not buy from them. I don't trust these bunch of idiots anymore.
I am going to take this to VCAT.
Selling defect tyres and customer service close to non existence
Purchased 2 tyres from them, as a good price however one is defect product. I actually took it to the tyre specialist at my own cost to have it determined that it was indeed a defect tyre. Took a photo and lodge a claim within the first week, the process took around 20 business days instead of 5 business days that they claimed, only come back to me saying is my own fault and the decision is final, no further claim or examination accepted.
I end up paying full price to hands the one tyre replaced at my local shop, this is simply a joke.
Buyer be aware, maybe I'm the odd ones here, but totally unhappy and will not recommend anyone to it.
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Great Service and Price.
Purchased online from this company and found them to be very efficient, with delivery from NSW to Vic days before the scheduled day stated.
Good buying experience
The end-to-end process for online tyre search, ordering/payment, delivery to fitment centre and fitment itself was smooth and ran according to the information provided on the TyreSales website. I did proactively contact the fitment centre shortly after the consignment tracking showed a ‘delivered’ status rather than waiting the 24hrs for a call. That was no problem, my order was known to them and my preferred fitment date/time was confirmed.
Tyresales is a web based scam
After a bad experience, we decided to 'test' Tyresales, to understand what is actually happening, and were disappointed to find this business as largely a scam.
The scam works like this ; you select the tyres you need, and low and behold all of the cheap tyres (regardless of brand) are sold out.
So, you select the the more expensive tyres (that are available, but many people are now viewing now, so hurry) and you place and pay for an order. This order is for something that you didn't want, and are now paying more for.
Aside from autogener
Great service and product
Overall transaction was great! Excellent product and service. Service centre made the fitting easy and even washed my car! Prices were competitive and great value. Will shop here again!
EXCELLENT AGAIN AND AGAIN
used online service 4 times now . great quality products and excellent service. competitive prices. very straight forward site easy to use. installed in different locations where it was convenient for me at that time. notified when shipped and when arrived.
Better hope you don't need to return an item
Online business has third parties fit tyres. All ok until something went wrong. To initiate claim is easy enough and online is catered for. Then late with responses. A week later sent further email. I received just a notification that its received and will be responded too. Gave up waiting so called. Phone on hold until terminating after 1 hour. Called again, pressed option for sales not claims. On hold 40min but eventually through. Photos of issue inspected while on phone then claim was knocked back. I got a second opinion from my mechanic and
... Read more he informed me that the tyre was fitted the wrong way around. Sent photos and called again demonstrating this. Claim rejected again. After consulting consumer laws, made a new letter with legal information stating why claim should be accepted and so it was finally. So now replacement tyre was suppose to be despatched within 2 business days, but it doesn't come. Call again and apparently the staff member had no idea about arranging a claim as he had never done it before so it had just sat. But finally that was the last problem and my replacement tyre is on the car, just 5 weeks after I first emailed my claim.Excellent service
First time buyer from tyresales.com.au and very please with the service. Less than 48hrs tyres at the fitment centre. Process was simple and buying online can't get easier. Thanks tyresales team.
Too afraid to return to fitment centre
Too afraid to return to fitment centre
Yesterday I received a text message from the allocated Tyre fitter Tyresplus Mirrabooka telling me to bring my vehicle in for fitting today at 8am. I arrived, completed paperwork, gave keys and was told the job would be completed by 9-9:30 am.
At 8:30am I received a phone call from Tyresplus Mirrabooka saying that the tyres have not arrived. I returned to the shop to collect my vehicle (Still on hoist wheels off) to the explanation that as per the written process that they will ring me and make a booking
Excellent Value and Service
Great value on tyres (far cheaper than elsewhere), shipped quickly after we confirmed our tyre size, and the fitment place had excellent service. Highly recommended.
Hopefully a fair review
So here is my view on my experience with Tyresales.com.au it somewhat long winded but I’ve tried to hopefully provide fair feedback.
I did a lot of research for my tyres online and eventually selected 5 Goodyear Duratrac 285/70/R17 for my Jeep Wrangler. These were well priced and about 20 percent cheaper online than elsewhere or via a face to face tyre dealer. Part of me was saying this is too good to be true but I went with it. I selected my preferred fitment centre, which in this case just happened to be the local Jeep dealer, Northern Motor
Sold me expired tyres
They say price is what you pay. Value is what you get. Also it is all about how the service or product made you feel. Well, this was my first time with Tyresales and now my last. I did not get any value, but headaches and a hole in my wallet. What are the use of expired tyres on a vehicle.. I suppose just an accident waiting to happen.
I urge everyone to please check the tyre age diligently when buying from this company. There should be no margin of error on safety.
I think I deserve some sort of compensation.. I could have died.
Dishonest Tyre fitment Centre
Unfortunately due to my experience with the fitment Centre Caloundra City Autos I cannot give a good review. I paid an extra $80 to have a wheel alignment done. When picking up my vehicle after tyre fitment I was advised that they had done the wheel alignment as best they could but informed me that my tie rod end needed replacing.
The following week I took it to another tyre technician to have my tie rods replaced, they advised me that there was no way in the world that Caloundra City Auto had even attempted to do a wheel alignment, not one w
Tyres never arrived! Supprt staff useless
My tyres were sent to the wrong garage! I then called and was told they would be sent to my chosen garage. They never arrived. So I email support and they take a week to get back to me. Then they say, your tyres have been sent. Clearly hadn't checked my order and the previous person I called had done nothing. So I email again and still no response after 4 days. Now going to chargeback my card and go with someone else. Awful experience.
Sold me out of round tyres and won't inspect them pretty much told me to go away
Tyres I purchased from tyresales.com.au make my steering wheel shake on the freeway, had 3 balances and no change.
Raised a warranty and they declined it immediately without any investigation based on hearsay.
I obtained a road force balance which brings my tyres up as "yellow" as warning in one spot each tyre meaning they are not round.
Contacted Bridgestone australia who advise tyresales.com.au are selling grey imports, therefore no warranty from Bridgesone. Would have loved to know this before I purchased... would have gone somewhere else!
Next stop fair trading QLD or QCAT, with plenty of evidence.
PS: Tyresales you still have an opportunity to make good. contact me!
Update: After getting a report from an expert witness at bob jane stating the tyres were no good, and raising a fair trading complaint, I have received a refund for return of the tyres... never again!
Zero stars but have to leave one to get the warning out there.
Zero stars but have to leave one to get the warning out there.
Be very careful with this company they cancel the order the day prior to arranged fitting date. Then they claim the tyres are out of stock! When you question further you find that they reduce the tyre prices at a moment’s notice and in a matter of days to supposedly move stock! This doesn’t add up. Then you find yourself being stiffed for further costs for other tyre purchases. It’s as if they have no intention to provide the original requested tyre so a forced upsell can be done.
Would use again
Four Kumho,s for iX35 online. Prices good, delivery arrangements worked exactly as stated to Fitters. Fitters fast. Would definitely use again or recommend to others. An advantage is that you can research tyres (Whirlpool etc) rather than just go on suggestions by Distributor who may have other considerations than the best product for your vehicle.
Tyres for sale the cheapest
Hi asking only if how much your tyres recommend to me like aize 215/45R17. The cheapest tyres please. Thank you very much.
Good price but nearly 2 weeks between purchase and fitment.
Granted, there's a learning curve to discount online stores, but I thought I would share my first experience.
I bought a couple of tyres during their 20% off EOFY sale. Said estimated delivery 2 days to SA while I was browsing the tyres, Sounds quick. However when I purchased it said minimum of 5 days. I nominated my preferred fitting time. I went with a premium fitment centre, Grand Nissan in this case. The tyres arrived at 5pm before my nominated fitment day. Waited to be contacted per instructions but 24 hours nearly came and went so I ra
... Read moreng Grand Nissan. They displayed no awareness of my nominated time and the first free space was the following week (another three business days). So in reality the interval between purchasing and fitment was more like 2 weeks rather than 2 days. Tyresales could be more realistic about their claims as they were misleading in my case. However I did get them fitted without much hassle otherwise, my order wasn't lost in the system or anything. I would be willing to purchase again but next time I would get the tyres sent to a Tyre business to get them fitted, as I might not have to leave my car there for half a day like Grand Nissan required me to.Great service. Great price.
Delivered next day, cheaper than local tyre shops. Everything is covered in price from freight, fitting & tyre disposal. What more could you ask for?
EXCELLENT Service
Hi There I have just had my tyres fitted this morning. I would like to give you feedback on my first experience using your service. The price I was quoted was by far the best price in the area, a saving of at least $40 per tyre. The communication was excellent and the no fuss fitting this morning was also excellent. A very positive experience. We will certainly use your service in the future and have no problems recommending your company to other people.
crap service will not use agian
Placed order over a week ago and no tyres or contact. Rang fitting centre and they have not received tyres. lodged 2 emails but after three days no response. Contact phone number cuts out after options are read so no option to leave message. will not use tyresales again and will go to local dealer with face to face service. Not sure if tyres will even turn up at this point. Needed tyres before holiday trip but looks like that won't happen. Very poor service would not use again. Cannot contact for even an answer to where they are.
Worst online experience ever
Will never waste my time with these low lives ever again. Terrible customer service. Terrible system. I can’t even call to complain because I get put on hold and hung up on after half an hour.
Absolute joke, I’m kicking myself that I gave you my business.
Fantastic service
Made purchase on line
Very very helpfull and advice
Offered alternative brands cheaper
Settled for original brand tyres cheaper than last time i bought tyres off them.
Zero stars preferred
I purchased 4x 31/10.5/15r Yokohama geolander and was booked in for fitment 29/6/18.
Took time off work to organise car up to fitment area only to be told nothing has arrived yet even tho they where ordered 25/6/18.
Have spent all day contacting tyre sales (impossible) tried tracking the number with no luck i find it very easy for them to accept your money but wont lift a finger to provide customer service and help. I find this appalling i was promised today for a call back and had to make 6 more to still not receive a call back!
Absolutel
Ordered tyres. First told out of stock, chose substitute with next-day delivery. 3 days later, they
Hi,
Saw Tyresales EOFY sale and thought "Yep, my the tread on my car is almost done. I should get onto them and save money instead of getting ripped at a local tyre joint".
Got my hands on ContiPremiumContact 2s this Monday. Tuesday received a phone call that they have no stock so we agreed to switch over to Michellin Energy XM2 that would come with a next day delivery. Three days have gone past and I've rung Tyresales both yesterday and today only to be hung up by their stupid auto-answering system that kicks me out of the queue after 15 minutes.
I'm now about to make a big weekend drive (1600km return) on tyres that have ZERO thread on the front. Thank you Tyresales, my life is in your hands (1-2 day delivery my butt)
Rude staff and disorganised website.
Ordered run flats from the run flats section in the drop down menu. Got sent tyres that were not run flats. Apparently I should have known because there's an exclamation mark near by. Since it's my first time on the site one wouldn't make an assumption to look for marks. And their so called manager decides to be rude and argue over $50 instead of realising that I could come back as a customer in future. However logic doesn't seem to work for these guys. Either way I'm not paying for their mistake as hard as they may try. Never dealing with these monkeys again. I suggest you don't either!
Prices listed for tyres change within 2 weeks with a difference of $144 RRP?? cheaper now after I bo
Ordered tyres for our SUV at $161, then saw $150 couple of weeks later. Also the RRP price had changed from $305 to $199. Emailed tyre sales who didn't even answer my concern just to read conditions of sale. All I wanted was difference since it was such a short time from purchase. Will I use them again, no way.
Tyresales let down by a bad tyre fitter
I have dealt with tyresales on seveal occasions but did not use there fitting stations before.
I decided I would try one of there fitting stations well thats were it went south.
The fitting centre on Welshpool Road was rude arrogant and certainly put me off.
I decided after being ignored, not helpfull, downright disrespectful to me as a customer that he would perform no work on my vehicle.
I cancelled my order paid the $25 each to return tyres and then went online and got them cheaper with Tyoorla with a much better experience.
Its been nearly 3 weeks since I ordered and paid for my tyres and I still havent recieved my refund.
I WILL NEVER DEAL WITH TYRESALES AGAIN......
Extra Information
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Hi Danielle, thanks for your review. We understand one of our team has been in contact with you last week about the feedback you have provided. If you would like us to discuss anything further please
... Read moresend us a private message or we can have someone give you a call. No worries. Cheers - Tyresales.