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16 questions from our users
Christine R.asked
My Uniden camera has come up with a disk lost error and red little man running at the bottom of the screen. What is causing this? Need help please...
1 answer
Uniden A.Uniden
Hi,
Please send through an email to our customer service team on [email protected] who will be able to assist you further.
Thank you
Steve R.asked
Hi, My Uniden GDVR8A42 beeps, power light flashes and is no longer working.
1 answer
Uniden A.Uniden
Hi,
Please send through an email to our customer service team on [email protected] who will be able to assist you further.
Thank you
Meddyasked
Power light flashing. Any recommendation pls.
1 answer
Uniden A.Uniden
Hi,
Please send through an email to our customer service team on [email protected] who will be able to assist you further.
Thank you
Lambleyasked
Installed uniden 10 series last week. Can not replay and disk lost shows on screen. Email for your answer [email protected]
1 answer
Uniden A.Uniden
Thank you for providing the details.
I have escalated your case for a technician to get in contact with you.
Should you require any further inquiries please don't hesitate to contact Uniden Support at [email protected]
mikeasked
Why is my 4340 ticking & hence the system not working?
2 answers
Uniden A.Uniden
Hi Mike,
Thank you for your review.
Sorry that your experience with our Uniden product was an inconvenience.
Can you please provide a contact number or email?
I can arrange for a consultant to get in contact with you.
Any feedback from this problem? mine is doing the same.
Malasked
I had to unplug my unit over the weekend, after plugging back in I am now also getting a Disc Lost showing on my screen and no longer recording. Also has a ticking sound coming from the unit. I see it seems to be a common issue, is there any way to fix it?
2 answers
Uniden A.Uniden
Hi Mal,
Thank you for your review.
Sorry that your experience with our Uniden product was an inconvenience.
Can you please provide a contact number or email?
I can arrange for a consultant to get in contact with you.
Is there an email that i can send it too? really don't want to put email on a public page
Andreaasked
Hi! Have a gdvr4340. All of a sudden disk is lost.... how do I fix this. Making a ticking sound too...
6 answers
The disk is quite possible dead based on that ticking noise. I believe you can replace it and re-format it from the admin menu. Can you get into the admin menu still? if so check if a format option is available.
To replace it, it is probably a 1Tera byte (1TB) disk so maybe $100 or so to replace. You should buy a "Surveillance Hard Drive" and not an el cheap drive. But if you do not have the techncial skills you will need to find someone technically minded to do this.
Yes, I can get to the formatting still. I will give that a go and also phone Uniden as I think it is under warranty - thank you for your response!
Uniden A.Uniden
Hi Andrea,
Thank you for your review.
Sorry that your experience with our Uniden product was an inconvenience.
Can you please provide a contact number or email?
I can arrange for a consultant to get in contact with you.
Staceyasked
Keep getting disk lost error, how do I fix this?????
1 answer
Uniden A.Uniden
Hi Stacey,
Thank you for your review.
Can you please provide a contact number or email?
I can arrange for a consultant to get in contact with you.
chance dasked
Got uniden gdvr4340 great little system have just moved and when i hooked up system comes up with disc lost unable to record or playback however can see live on mobile devices and when on monitor any suggestion to correct the disc would be much appreciated
1 answer
Uniden A.Uniden
Thank you for your review.
Sorry that your experience with our Uniden product was an inconvenience.
Can you please provide a contact number or email?
I can arrange for a consultant to get in contact with you.
Deon H.asked
why and how do i fix this disk lost error ???? i have tried everything and it continues to fault ?????? just about over it, nothing but problems from these units
1 answer
Uniden A.Uniden
Hi Deon,
Thank you for your review.
Sorry that your experience with our Uniden product was an inconvenience.
Can you please provide a contact number or email?
I can arrange for a consultant to get in contact with you.
Nick Yasked
Keep getting disk lost error, how do i fix this? I've tried formatting but the disk is not even available in the menu to select to format it shows nothing
1 answer
Sorry I have no idea. I had nothing but problems with mine. None of which I could resolve.
Margaret Gwatkinasked
Hi there we rebooted our system to facor reboot and now its doesn't work at all. Any ideas?
1 answer
What was wrong that gave you reason to return it to factory default? That may provide a hint on what is now wrong. For example a dead hard disk.
Mick Dareasked
Error dsk lost 12 hours after rebooting. What do I do call Uniden and climb through my roof and return the item. Or will they just replace the DVR component
No answers
Rosieasked
Keep getting error message “disc lost” on Uniden 4T/8T security system, why does this happen, had nothing but trouble since I bought it .
1 answer
Sorry, but I have no idea why this would be happening. I'm wasn't able to sort out the problems with the one I bought.
Maybe you should contact Uniden support. Good luck with that.
VAFasked
Hi, i installed my GDVR 42/82 in accordance with instruction. I downloaded the App on my phone ( Samsung ) and registered the device but it doesn't work! It give me message "the device is offline". Please help
1 answer
Check your home internet connection as it needs a wired connection to the router/modem. Can you see it on your network? UNIDEN Customer support can help far better than I. Cheers
ongasked
Need extension wire of 5 meter each for 2 cameras. Where can I get its.
1 answer
For this system you need an AHD (Analogue High Definition) cable. Default cable seems to be 18m and the next size up is 100m. I would think you could put x2 cables together (18+18=36m). Connection for video is BNC. UNIDEN sell cables through their online shop and were cheaper than Jaycar. Maybe a security cam installer could make a shorter cable if you needed?
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