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kiwizzGreater Melbourne (Outer), VIC
- 2 reviews
Stay Away!
Other than the camera quality (which is pretty good) this is a pretty poor product. The Google integration doesn't work, their support can't fix it (only suggest there are too many devices on the wifi..... or its a bandwidth problem, which it isn't). Recording triggers and AI features don't work properly, no firmware updates for over a year, only way to view video is via Internet Explorer or their buggy Android app. Have to reboot every now and then as it just stops working. Would not recommend this until they fix (most of these issues are likely resolvable via proper firmware update). Will be returning within the year if they can't get the advertised features working.
Purchased in September 2021 at JB Hi-Fi Retail Stores for A$600.00.
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VicGreater Melbourne (Metropolitan), VIC
- 4 reviews
- Verified purchase
Uniden GXVR 55840 security camera system - Don’t waste your money on this junk!
We’ve brought the Uniden GXVR 55840 security camera system last December and have had problem with it ever since;
The product doesn’t perform as advertised. For example, sometimes the system detect motion but sometimes it just doesn’t detect it when someone was clearly was there (same camera, same setting but no detection) - Very poor performance.
Their customer service is very poor. We’ve contacted them several times and they kept on promise to get back to us to resolve the issue but they still haven’t done anything about it after two months...Read more
- it looks like they kept dragging on until warranty run out. Don’t expect much from this product or their customer service as you’ll be really disappointed. You’ll not get much from their 24/7 support as advertised either - often, it’s long wait on the phone. Technical issue will be forwarded to head office and cross your fingers that they’ll get back to you.Purchased in December 2021.
2 comments
Yeah, sure...
We’ve recorded several live videos of people walking around to see if the system detect it or not and it’s clear that the system hit-and-miss people walking around: sometimes it detect ... Read more
and sometimes it doesn’t. This happens to all the cameras, not just one camera. I.E the product doesn’t work as advertised.Similar opinion? Write a review on ieatwords.com.au!
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Uniden A.Uniden
Hi,
Please send through an email to our customer service team on [email protected] who will be able to assist you further.... Read more
Thank you