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6 questions from our users

Peter E Rae

Peter E Raeasked

how many velocity points do I have



No answers
head

headasked

Please tell me how to delete and unsuscribe as they dont listen to my unsuscribe notices

3 answers
BobHatton
BobHatton

The simplest way would be to click on an 'unsubscribe' link on one of the many numerous emails they send you.
They truly are an awful company. I filled up at BP three times and have NEVER received any points for them. No wonder BP are dropping them in 2020.

head
head

Ive tried that no luck

head
head

Don't you think ive tried that, and another one that I'd
S hard to get rid of is mail chimp



head

headasked

I have tried week after week to unsuscribe, nothing just the usual email bombardment,every second day any ideas .as i can't list a reveiw bagging this crappy site?!?!?!

No answers
Peter E Rae

Peter E Raeasked

how do I check my velocity points

4 answers
Kevin
Kevin

log onto your velocity account

Peter E Rae
Peter E Rae

how do I log into my velocity account ?



Burnt-Twice
Burnt-Twice

on their site?

Micol

Micolasked

On the 12th June I was informed by Flybuys I had transferred 2000 points to my Velocity Account and according to the email it had been transferred immediately. It is now the 20th June and continued enquiries have left me believing it is either parties problem. Are there others who are experiencing this problem? If so what have you or do you intend to do about it? Michael

1 answer
Alive
Alive

I did a similar transfer recently and it appeared immediately on my Velocity statement... The value of the Velocity rewards was a lot less that the value of the Flybuys, so I personally won't be doing that again.

Memari

Memariasked

When is the technical issue with the velocity login expected to be fixed? I haven’t been able to login with my details, the website is saying there is a technical issue but surely this needs t be prioritised to asap

2 answers
Rexyv
Rexyv

All reply emails associated with VIRGIN VELOCITY are dead ends.
There is a phone number they prompt to call but ive wasted enough time. No respect is what you get from VIRGIN.

Geoff
Geoff

We have not had issues in the login on Velocity Rewards. All I can suggest is A) phone them or B) you may have issues with your computer or device C) change your password with them that may be also a problem...............Sorry I cannot be of more assistance

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