Vodafone (page 3 of 100)

The network is so bad that i am thinking to close all services from them,
The worst part is that they not doing anything about it. I am using a 4G phone still sugnal strength is lowest

We have had a terrible experience from Vodafone postpaid mobile service. We have been their customer for almost 9 years. But when we finalized the account they charged us one-month extra mercilessly for a 2 days delay in cancellation. Will never ever use their services anymore

Poor customer service and no way to complain about that

I have been a Vodafone customer for 13 years and moving out after experiencing a bad network coverage for long time. Customer service is absolutely incompetent. I have opted for a $5 roaming service and had to move out to a local network - but charged by Vodafone even though network was 0. When raised the same with technical team - after 48hours a reply received " everything looks good -no issues".

Okay so where should i start from ?
I order a sim from the website 4 weeks and it never arrived...4 times calling the support and no care then at the end they said go to the sotre
After going to the store no help and eventually they give me the sim ....i get back and the sim doesn't work...DO NOT GO TO VODAFONE or you will have lots of anxiety and stress...absolutely bad company

Purchased 2 samsung phones to get unblocked. Was firstly told that it was a free service to get unblocked. Then told that it will now cost $50 per phone to get unblocked. Very upset about that. Then i am trying to unblock the phone as per instructions and it does not work. Then i have to fill out form and wait up to 48 hours for some clown to call me back. If i ran my business like this i would not have a business. For some reason it is quite ok for them to run their business like that. Stay away

Very bad network and customer service very bad please not use vodafone. We paying for nothing very bad service if u call customer service the are very bad service never fix u r problem one u done u r contract

Contact Vodaphone this morning to transfer my phone number to Amaysim, I spoke to a rude customer support person with strong Indian accent, bad customer service experience. Leaving Vodaphone for good.

Vodaphone have called from the number above 4x times in 24 hours to upsell a plan. Stop calling Vodaphone. I would give a zero star rating on this alone if I could.

Anyone that is thinking of going to Vodafone I highly recommend against it as they now believe it is ok to take money from your account when ever they please, even when there is nothing owing on your phone and you have changed to another service provider. Oh did I also mention that they refuse to refund it?!
I will never ever mention this service provider to anyone that is in the market for a new one.
If it was possible to give 0 star rating I would.

Network coverage is okay.I didnt
experience frequent dropouts.But the price is expensive while there are many better options in different service providers.
Download speed is okay. Sometimes can be slow. Overall okay.

Terrible service. Phone did not arrive took weeks to get resolved. when it was finally resolved, bill was incorrect overcharging me. Takes forever to get something resolved. Complaints not documented properly.

Don't recommend Vodafone. Consultant scammed me over the phone into agreeing to sign a contract for 36 months when i specifically said 24. All for comission. This is with Fair trading. No mail or email sent. Cheaper and more reliable telcos out there. Left after 10 years and won't evet go back. Unreliable in many areas, especially south west sydney. Vodafone lies about upgrades to towers. Download speed is sufficient when they actually have coverage. Would strongly not recommend. Networks that use telstra lines are significantly better.

Vodafone has charged me $1000 for using internet for 10 Minutes in Qatar, while travelling. The customer service representative told me its $5 per day for roaming usage around the world. Later, on they wave off $197 and still I had to pay $800, where is was not my fault at all. Fake advertisement.

Data speed wise, its a ripoff. There were times I couldn't open a basic webpage and speed can be really really slow, even in sydney CBD. If you are looking for even a basic internet speed data plan, avoid Vodafone. What is the point of more data if you cannot even open a simple page when you need it. I had to reset network setting frequently just to make it work. I was never able to update any apps in iphone just because the download speed was so bad. Once I switched to Telstra, I realized how bad vodafone is for data speed. I would have given it -10 negative ratings if I could.