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Reviews

(105)
(16)
(2)
(6)
(15)
  • Build Quality
    4.6 (10)
  • Value for Money
    4.2 (9)
  • Safety
    4.6 (9)
  • Ease of Assembly
    3.9 (9)
  • Main User(s)
    • Child (Under 5) (7)
    • Adult (6)
    • Child (5 - 11) (6)
    • Child (12 - 18) (2)


  • Verified purchase

Responsive and helpful service!

published

  • Verified purchase

A great addition to the family!

published

We found the thunder relatively easy to put together with the help of the videos supplied on YouTube. Both our children, 2.5yrs and 1yrs old both love going on the trampoline with either myself or their father. Mr 2.5yr old is quite happy to jump around solo too (and so are we to be honest!). It is very stable and not to heavy to move with two people if needed. We were concerned about the entry/exit having no zip but at this stage we don’t leave the kids alone so it hasn’t been an issue. Once older, I know they’ll have no problems climbing up the ladder to get in independently (and not have to replace a broken zip!).

1 comment
Vuly Play
Vuly P.Vuly Play
JoN

JoNBrisbane

  • Verified purchase

A source of imagination.

published
Ash B

Ash BPerth

Lots of fun

published

All my kids and neighbours give this trampoline a good work out! it is used daily and had been very study & safe. Only complaint is the shade cover ripped very quickly! We will have to pay to replace it already and it is only a couple of months old.


Best trampoline on the market. The whole family loves it!

published

As we are quite a tall family I foresee this tramp lasting until my kids have fully grown
Entire family uses it including Mum and dad
3-4 kids at a time
Kids have sleep outs on it, using the shade cover
Great design, heavy duty and durable. recommend to everyone


  • Verified purchase

Great trampoline. The kids love it!

published

My children love playing on the trampoline especially my eldest during the school holidays. They are 8 years and 2 years old. They both use the trampoline either by themselves or together. Either way they seem to have lots of fun. I feel that the trampoline seems very safe and stable for them to bounce on.


GREAT QUALITY TRAMP!!

published

Our 4 boys use the Large Thunder trampoline, ages 10, 8, 6 and 2. They love it, we add in a large yoga ball and a couple of smaller balls for fun. All 4 boys go on at the same time, it's very stable and with the nets couldnt be safer. The only issue we have with it is trying to move it when we mow the yard.


Kids loved it!

published

My kids loved the trampoline and it is big enough for them and their friends. Setting up takes a bit of time and it would have been good to promote the offer of having it set up by a professional for a small fee. I wouldn't have mind paying for that!! Overall definitely worth every cent!

  • Verified purchase

great product

published

great product kids love it and so do I. We spend lots of time on it as a family. My daughter has a vision impairment and this is great to help her with special awareness in the safety of the netted enclosure. I feel confident in letting my 1 year old and 6 year old play whilst I hang out the washing. So safe

1 comment
Vuly Play
Vuly P.Vuly Play
Abbie

AbbieMackay

  • Verified purchase

No regrets

published
1 comment
Vuly Play
Vuly P.Vuly Play

Trins

TrinsWollongong

  • Verified purchase

disappointed

published

We have had Our vuly thunder for almost 4 years and sad to say that it hasn’t held up very well at all, considering the cost of the trampoline.
Issues we have had are, the Poles have rusted and snapped,
The entrance to the trampoline has deteriorated and is falling apart.
Other parts to the trampoline broke within 6 moths of having it (these small parts were replaced free of charge by vuly)
The trampoline has only had light use by our child (got it for his 3rd birthday) we pretty much have buyers remorse as we expected the trampoline to last much longer than it has.
Very disappointed in the product

1 comment
Vuly Play
Vuly P.Vuly Play

Alison

AlisonBrisbane

Warranty claim on frame negated

published

I purchased a Large size Vuly Thunder in 2014.
The trampoline has been a great source of enjoyment for my daughter however the frame starting distorting and came away from the net.
I provided the receipt and photos that show very obvious frame damage (10 year warranty)to be told by Jack then followed up by Ben that I would be offered a $169 new net plus postage.
I have now lodged a complaint with small claims.
It is such a shame that a “local” product and team have such poor service and warranty conditions.

1 comment
Vuly Play
Vuly P.Vuly Play

MazL

MazLSYDNEY

Great trampoline but terrible follow up and service beware of the warranty clauses

published
1 comment
Vuly Play
Vuly P.Vuly Play

BelK

BelKSydney

Loving our Vuly!

published

Bought this for our kids after they couldn't get enough of it a friend's house and haven't looked back! It has been exactly what we needed to get the kids away from the TV - they just love bouncing, rolling and laying around in their new trampoline! The basketball hoop is a massive hit with our son and the mister has been great during the recent heatwave. Putting it together was pretty straight forward and the construction is very sturdy and safe. So glad we finally got a Vuly!

MinaR

MinaRSydney

  • Verified purchase

Great Trampoline

published

My son who has ASD loves the Vuly Thunder he is using it whenever he can..He jumps, plays with the basketball hoop and lies in it...It took my husband 3 hours to put together, the instructions were very clear and the video was informative it all made sense. I would highly recommend it to other families. The Vuly Thunder has a great sturdy design and is so much safer than our previous one ...

The trampoline is absolutely perfect my son has autism it is a favourite in our house a lot safer th

published

The trampoline is absolutely perfect my son has autism it is a favourite activity in our house he can spend hours and hours jumping and laying around we also got the shade cover and mister with the trampoline. This trampoline is a lot safer than the last trampoline worth every cent.


Kel

Kel

  • 2 reviews
  • Verified purchase

Great purchase!

published

Great product, easy to follow instructions! Very sturdy and heaps of fun! Great customer service, looking forward to our shade cover arriving soon. Pay more but worth it for piece of mind and knowing it will last. Dog proof too, there’s nothing to chew! Definitely recommend to anyone considering one.


Angel

AngelRedcliffe

  • Verified purchase

Perfect!! Kids love it!

published

The thunder trampoline goes above and beyond. Absolutely love all the safety features with the net and the secure door to get in and out of. The leaf springs are amazing for bouncing really high. And most of all the kids absolutely love playing on their trampoline. I rate this a 10/10!


Perfect excellent service and product.

published

Really pleased with my purchase. At first i was hesitant because of the cost. But it was for my grandson and i needed him tho be safe. It came within a few days from ordering. The quality is excellent, just waiting for the roof accessory as they were out of stock and then the kit will be complete.


emzlt

emzltUpwey

Love it!

published

Our boys (and us) are very happy with our purchase of a new Vuly Thunder. Great bouncing fun for all the family and we can really tell the difference between the Vuly and our previous brand of trampoline. We especially like to make obstacle courses jumping between the different pictures on the mat.


Page 2 of 8

See all Vuly Thunder reviews

Questions & Answers

Lee H.

Lee H.asked

Anyone having problems with springs deforming and snapping?

5 answers
gloria m.
gloria m.

no deforming but 3 springs snapped so far. Waiting for vuly to get back to me re solution.......cannont keep happening

Lee H.
Lee H.

I’ve gone through 12 springs snapping so far. I have 4 more that are bent out of shape.
I’m at the point where I’m just going to junk it and buy another brand.

card
card

i have gone through 14 springs over 5 mths, its a defective design as the weight is not transfered over entire spring but flexs on where spring bends over the circle frame. Always breaks on that spot.


Tony M

Tony Masked

Hi Vuly. 'Meg', in May 2018 wrote of an incident involving her Vuly which was blown 150m into a neighbours property, apparently hitting and injuring a horse. She asked for options for tying the trampoline down, but your official response did not provide anything workable. My question is like Meg's: given the propensity for any trampoline to get airborne in strong wind, can you advise of recommendations for tying/securing the Thunder to the ground? I have a Vuly Thunder (L). I'm tipping the most obvious means for securing it is c/- the lower arm of the Joiner Poles. But, this leaves the Net Poles insecure in a strong wind. I concede the chance of them coming loose is minimal but, still, presume there's an official way for ensuring them. So, as the manufacturer of this product, what advice can you offer?

No answers

Tony M

Tony Masked

Same q as Brad in Dec '16 - how to connect trampoline mat to the leaf springs. (Vuly Thunder, L). We're at that part of the construction process trying to connect the remaining leaf springs, after successfully connecting the 14 leaf springs alongside each joiner-pole. As with Brad, I've watched Vuly's videos; read instructions - all to zero effect. Nothing official appears to reside online to actually address this issue. Tried the wooden block solution from dragonlore - didn't solve it. The other solutions seems drastic: surely Vuly, the manufacturer, can speak up & provide advice.

As Brad suggested - seems either the mat is too small (or leaf springs too short/small?). Either way, having nil success connecting the leaf springs. Help (especially from Vuly) would be appreciated?

4 answers
Tony M
Tony M

So, an update on yesterday's question. I came up with a frankenstein version of the various suggested means of connecting the leaf-springs to the mat, using a length of wood wedged under the connector's bar, in conjunction with two ratchet-straps tied back to a lawn-roller (probably weighs around the 100kg mark) at right-angles to the clip I was trying to connect the leaf-spring to. (Difficult to put what I ended up doing into words). I found the connector was next to zero use in most cases - like many others have said, what I seemed to be achieving most times was getting the active end of spring close, but still about an inch beneath the mat clip. It was only by using the wood-insert in conjunction with the (tensioned) ratchet-straps pulling on the neighbouring clips that I could gain any success. Even then, on about 25% of the clips I still needed to use every ounce of weight and man-power to get the springs connected. I am 100% certain that how I had to manage this is nothing that Vuly would envisage, and it was certainly not sensible nor, in many cases, safe. I lost count of the number of times I was working directly in the line-of-fire had my jimmied-up tensioning process failed. (And I've worked as a professional safety and health advisor for close to 20 years, so trying to get things done 'safely' is my bread and butter).

All up, I guesstimate clipping all the leaf-springs in pace took in the vicinity of eight hours (with two people working the issue. So, 16 hours of actual time devoted to this one phase of the assembly process) which is, obviously, nowhere near the 'one hour assembly time' Vuly claim. So, either something was very, very wrong with how I attacked my issue, or there was/is something fundamentally wrong with the components Vuly provided for me to assemble.

Given the number of similar complaints about this sole aspect of the Thunder's assembly process, I'm inclined to lean towards the latter - but, happy to take advice about this, from experts in this field.

And on that, I'm also happy to offer my side of the story about what I found worked to get the springs connected, to anyone who's facing the same issue (took enough photos as I worked through this to help explain what I was doing). Get hold of me through facebook - search for Tony McAuliffe - originally from New Zealand, now living in Newfield, Victoria.

Also, at this stage, waiting for Vuly to make contact with me but, given the time of year I reckon I'm in for a bit of a wait.

Erin L
Erin L

The same has happened to me!!!!! There had to be a bad batch. We have 4 of us and we all think the mat is too small I have been trying for days to get the leaf springs to attach to the mat

Matt P.
Matt P.

Just put up the thunder XL today. Encountered similar issues with the leaf spring things very difficult to connect to the mat.
Solution for us: We took off all the leaf springs except the ones on either side of the joiner poles. Then one by one we started putting the leaf springs back on paying careful attention to spreading the tension evenly, ie: put one on one side then one on the opposite side and so on. Made a huge difference and made it actually quite easy. Big difference from earlier - I was tempted to put everything back in the box and send it back!
Hope this helps someone - it would have helped me earlier!


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