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Reviews

4.6

142 reviews
5
(118)
4
(9)
3
(4)
2
(3)
1
(8)
  • Product Quality
    4.8 (117)
  • Return Claim MadeYes (3) · No (122)
  • Warranty Claim MadeYes (6) · No (121)
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Basil

BasilAinslie 2602, ACT

Service above and beyond

published

I would just like to thank you for your extra service during the Covid time. Not only did a staff member come to our house to collect a part I hadn't dropped off at the showroom, but the same fabulous employee also delivered our mended blind to our door when it was ready, saving us another trip to Fyshwick. Many thanks.



Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Elena

ElenaDickson 2602, ACT

  • 2 reviews

Disappointed and still waiting!

published
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Excellent service and product.

published

The person who did the initial service and quote was very helpful and efficient.
Administration was accurate and when I had to change the product, this was fixed and adjusted accordingly.
Installation was smooth and easy.



Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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100% Happy

published

I was most impressed with the professional work on my sails and awnings carried out by the team at Watson Blinds.

They also took great care with our backyard dogs and that courtesy was very much appreciated.



Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Watson Blinds & Awnings
Zunaid G.Watson Blinds & Awnings
Sharon

SharonCalwell 2905, ACT

  • 2 reviews

Great service and communication

published

I have just had my whole house finished with Watson Blinds - they only took a couple of weeks and look fantastic. Communication was great and the product is wonderful. Thank you Craig and Watson Blinds team.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
CAC

CACNgunnawal 2913, ACT

  • 2 reviews

Plantation shutters look brilliant!

published

I had plantation shutters installed on a glass panel beside the front door. The salesman and the installer were friendly, courteous and efficient. The shutters look very smart and are easy to use and clean. I am extremely happy with them. I have used Watson Blinds before and am very happy with the service provided.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Attention to detail, great service.

published

We have had two jobs completed with Watson Blinds and another two jobs on order. The service has been really good so far and we are very happy with the installation and product quality and finish. They have also been quite flexible with coordinating the installation (of one job) and final check measure (of another job) by the one person, within the one visit. We are both working full time and this is appreciated.
We are also happy that the prices quoted are transparent and independent of address.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Jill

JillChapman 2611, ACT

Excellent after sales service

published

A small piece has broken off the side of one of our beautiful zipscreen blinds so the up and down buttons did not function properly. Alex and another guy fixed it in a jiffy for no charge as it was in warranty. Thanks!

Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Trisha

TrishaSouth-Eastern Region, NSW

  • 2 reviews

Bring on the cats!!

published

I got double roller blinds - privacy screen and a blockout screen. The privacy screen lets me see out during the day whilst leaving me with good light in the house. The blockout will be great in summer, with the blind having blockout on the back. The blinds make the rooms feel larger. I am really glad I went with them. Now, when I bring the cats home will be the ultimate test!!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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PeakInDarien

PeakInDarienCampbell 2612, ACT

  • 2 reviews

Faultless service and lovely blinds

published

After Watson's fitting most of our house with blinds three years ago, we decided a few weeks ago to do the blinds in one last room. They were able to find the matching colour straight away. Everything was clearly explained, and the service, both from the person who came to measure, and the one who fitted the blinds, was exemplary: friendly, helpful, discreet and efficient. Thank you Watson's!

Product Quality
Warranty Claim MadeNo
Happyjacks

HappyjacksWanniassa 2903, ACT

  • 2 reviews

Trouble free and easy

published

We knew what we wanted and Watson's explained the details clearly and gave us clear options. From the beginning it was all clear and straight forward and the measure and installation went through smoothly so that we now have a welcome addition to our home. Great service and excellent product.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Gungahlin Resident

Gungahlin ResidentGungahlin 2912, ACT

Love my new door

published

found door on line - quick measure up and quick delivery- great service. Was impressed at how they proceeded with the installation given the corona virus but ensured both me and the installer would be safe

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Minimal updates. Not within expected time frame.

published

I was given a 2-3 week timeframe from the date the order was placed. At about the 4 week mark, I had to be the one to chase up the status of my order. Installation was done in a timely manner though. Just disappointed it took longer than expected with no updates provided. I had blockout blinds installed which seem to be fine so far.

Return Claim MadeNo
Warranty Claim MadeNo
Simon

SimonCanberra 2600, ACT

Recommended.

published

Watson's was recommended to me by a few people. They have lived up to their excellent reputation in my opinion. I looked at other companies and had confidence with this mob.
Thanks.

Product Quality
rossgb

rossgbCanberra

  • 2 reviews

New blinds fit well and were well installed

published

We had a good experience choosing our new blinds at the showroom and at the site measure step. After that the blinds were ready when forecast and the installers were on time and fitted them well, with no mess.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Responsive service and quality product (awning)

published

Watson's have been in business for 50 years and we have purchased awnings on three separate occasions. Watson's provide a responsive service and quality awning products. We are pleased with the awnings.

Product Quality

Totally satisfied

published

Very pleased with the helpful showroom staff, installation and product. Used Watson's for the first time some years ago, and have never bothered to go anywhere else. Always satisfied by their work.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Great, but simple blinds.

published

I dealt with at least four different Watsons staff members, from the initial telephone contact through to the installer. Everyone was very polite, helpful and pleased to be of service. Everything took place in the time promised and also on time.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Very Satisfied Customers

published

Hi Watson Blinds & Awnings
We are pleased to offer our thanks and appreciation for:
- the initial measure-up,
- the installation and
- the actual product as well and will be back intouch shortly to arrange for a similar installation in our other bedroom. Yours sincerely
John & Charmian Crimmins

Return Claim MadeNo
Warranty Claim MadeNo

Great Product and Service

published

Obtaining the quote was easy and fast, came out when they said they would.
Dealing with the staff for the ordering and check measuring was excellent and never a delay in them responding.
Install was quick and professional and turned up when they said they would.
Like the final product and very happy how it all turned out, looks great.

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Questions & Answers

Karla

Karlaasked

Do you respond to email complaints?

No answers
Richard L.

Richard L.asked

Do you sell spare parts for roller blinds?

No answers

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