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Reviews

4.7

134 reviews
5
(109)
4
(14)
3
(7)
2
(2)
1
(2)
  • Build Quality
    4.7 (23)
  • Value for Money
    4.4 (23)
  • Ease of Use
    4.6 (23)
  • Cleaning & Maintenance
    4.5 (23)
  • Preheating Speed
    4.5 (20)
  • Even Heat DistributionYes (21) · No (1)
  • Safety
    4.6 (20)
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Peter

PeterSydney, NSW

  • 4 reviews

Good BBQ, terrible patio cart

published

The BBQ works fine, although the patio cart makes it very difficult to move around without risk of damaging your back and/or feet. The location of where you lift the cart from is too far from your body and is directly above the legs of the trolley, meaning you have to do the "Weber shuffle" to move it. I have been in contact with their customer service area who said lift it higher, and that it was not meant to be moved with the gas bottle in it. Both are poor responses, as lifting it higher does not help, and selling a patio cart that houses the gas bottle which you have to remove each time you want to move it seems unrealistic. This is a fundamental design flaw, beware.



Purchased in December 2021.

Build Quality
Ease of Use
Cleaning & Maintenance
Value for Money
Even Heat DistributionYes
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2 comments
Weber
Weber Barbecues A.Weber
Peter
Peter
Andrew P

Andrew PSydney, NSW

Buying another one

published

I was given the Family Q for my 50th birthday by wife. I am a Weber fan having previously owned a 6 burner summit gold and have a Weber kettle. We use the Family Q at our caravan down the south coast of NSW. We use it on our deck for all our cooking. It is great for cooking breakfast, great for steaks and sausages and we have cooked many big roasts. It is excellent for legs of lamb, whole chickens and stuffed turkey rolls. It ignites first time and keeps its temperature well. Unfortunately, after 6 years of ownership it was stolen a few weeks ago . Very happy with the way it cooks and I am just about to get another one to replace it.

Purchased in January 2021 at Chatswood.

Build Quality
Ease of Use
Cleaning & Maintenance
Safety
Value for Money
Preheating Speed
Even Heat DistributionYes
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Margarita

MargaritaMelbourne

  • 7 reviews

Awesome

published

Bought my Weber Family Q Premium on Boxing Day. It was without discounts but I saved on a number of accessories. I chose it after a lot of reading and talking to many people. My family is very happy with the purchase. we have been using it for over a month now almost every evening and on weekends when friends come to visit.

Date PurchasedDec 2018
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brumac01

brumac01

  • 2 reviews
  • 1 like

not happy

published

i received a webber q family for xmas, very disappointed that it doesn't come with a, tempreture gauge. you would think for the price you pay it would come a gauge. i was looking at other bbq brands similar to wwbber and they come with tempreture gauge. luck for webber my wife purchased it other wise i would have choisen another brand.

Date PurchasedDec 2018
Mick

MickKorumburra victoria

good product, poor response from Weber.

published

Bought as package with cart and what I thought had everything. Paid good money. Excellent for cooking however was disappointed that I did not get trivet in package and solid bbq plate. After purchase I completed Weber review company site did not hear a thing. Thought paying nearly $800 for package would have everything.

Date PurchasedDec 2018
1 comment
Weber
Weber Barbecues A.Weber
Craig59

Craig59Greater Melbourne (Metropolitan), VIC

  • 7 reviews

After Sales Customer Service Exceptional

published
Date PurchasedAug 2018
Beardy Bonce

Beardy BonceSydney, NSW

  • 17 reviews

Best BBQ I’ve owned yet

published

Purchased in January 2018... started off cooking the traditional steaks etc.... now stepped up to joints and full roast dinners. It’s very easy to use. I’ve just bought the igrill mini which takes all the guess work out of it.
I bought the natural gas version (3200).
Really easy to clean .... can’t fault it so far.

Date PurchasedJan 2018
Shaz

ShazGoogong

  • 2 reviews

Best BBQ

published

I have cooked beef, pork, chicken and fish on this BBQ and each time it is perfect! It heats up quickly and is easy to clean with the brush after each use. It cooks for 4 people comfortably - including veggies. I bought the warming rack and the flat hot plate to go with it but I find I hardly use those. I do use the aluminium trays with a baking rack for the more tender meats or for those cuts which require longer cooking at lower heats. I also use some wood chips for smoking as well - and also the big blocks of wood which I find actually give a smokier flavour. I use it regularly regardless of the weather. Always gives a nice char and flavour to anything I make.

Date PurchasedSep 2016
Delboy

DelboyPerth / Western Australia

Why two wheels?

published

Well, last week I purchased a Weber family Q. I have cooked on it three times. Let me say straight up its brilliant!
I however have to move it away from the house as it can be a little smokey, and that's fine until you try moving it.
Why, oh why did they not put four wheels on? For the life of me I can't see what good two wheels serve. Its extremely difficult to move around. How much harder would it have been to put four wheels?

Date PurchasedOct 2018
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wombarra

wombarraIllawarra, NSW

  • 30 reviews
  • 1 like

Best BBQ I've ever used!

published
Date PurchasedSep 2011

Cannot understand why I keep burning everything after following instructions carefully.

published

Tried doing steaks on the open plate and didn't like the burnt taste so purchased a solid one. OK lets try a roast. Got the trivet etc and followed the instructions only to find everything burning. What am I doing wrong never had such a problem before. Maybe it is just trial and error who knows. Also found assembling instructions a bit confusing.

Date PurchasedOct 2018
1 comment
Weber
Weber Barbecues A.Weber
Tom E

Tom ELara

  • 6 reviews
  • 1 like

Unbelievable Roasts

published

Purchased this when we moved into our new home. cant get over how well it does roast. We hosted Christmas at our place and did roast pork and roast turkey on it and turned out amazing. The Family Q had plenty of space to fit it all in. Cant wait for summer to begin using it again

Date PurchasedNov 2017
Kelly

KellyLemon Tree Passage

  • 5 reviews
  • 2 likes

He cooks dinner !!!

published

Purchased as a Christmas present for my partner and has had non stop use since we cook Saturday morning breakfast ( purchased extra flat plate for this )
Sunday night roasts
Mid week sausage sangas
So easy to use
Easy to clean just take plates of and wash
Easy to wipe down exterior
I purchased the cover as well but has only been used once as we use this bbq way to often even in winter it has been great
best part is I went from cooking dinner 7 nights a week to 4-5 nights as now we have this he loves to cook dinner so it’s definitely worth it !

Date PurchasedDec 2017
Denii

DeniiAU

  • 4 reviews

A must have for a small court yard

published

So suitable for small courtyards Love my Webber ❤️❤️ No need for oven either. Small gas bottle for ease of handling. Cooks both steaks and a roast cut of meat perfectly. . Easy cleaning. Atrractine small compact unit, not cumbersome ether, not taking up room in a small space

Date PurchasedAug 2017
Zoe

ZoeSutton Forest

  • 5 reviews
  • 4 likes

No need for an oven

published

Easy to use and clean. Roasts are so juicy snd tender that I will never use my oven again to cook meat. Temperature control is excellent and to date I haven't burnt anything. We have even bought a second one for my parents who now use it everyday with ease

Date PurchasedJan 2018
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Brodie

BrodieGreater Melbourne (Metropolitan), VIC

  • 8 reviews
  • 1 like

Great all around cooking

published

I have had numerous BBQ's over the time - mainly the cheap bunnings variety given how much difference can exist - it's a metal plate and a heat source? Wrong wrong wrong - the weber just seems to cook food more evenly with the lid design, it runs on a fraction of the gas and the cleanup is significantly easier (not to mention no rust!)

Date PurchasedMar 2018
Michael

MichaelSydney

  • 2 reviews
  • 1 like

Grill plates falling off due to warped BBQ cook box

published
Date PurchasedNov 2017
Jim

JimARMIDALE

  • 4 reviews

Great cooking but dangerous desgn

published

The bbq cooks well and with different plates is very flexible. The issue us the design of the wheels to move the barbecue as most people will want to do. One end is fine but the other is a trip hazard as there are no wheels and just a stand to slide along. You need to be physically strong to lift the BBQ to move it. When a simple jockey wheel could solve all of these problems.

Date PurchasedJul 2017
1 comment
Weber
Weber Barbecues A.Weber
BillyJ

BillyJMurrumbateman

  • 7 reviews

Didn't know BBQing could be so much fun!

published

Best BBQ ever. The Weber Family Q replaced a cheap 3 burner flat BBQ. During summer I use it daily, for cooking the best sausages, roast chicken, pizzas, lasagna, bacon and eggs; you can cook most things. I recommend buying a half hotplate for cooking the onions to go with those sausages and also for breakfast. I was so impressed with the Family Q, I bought the Weber Baby to take on the camping trips.

Date PurchasedDec 2016
RAM

RAMDromana

  • 3 reviews

Good but gas knobs turn on with cover

published

Of real concern twice now i have found the gas on due to cover turning knobs. Happened to my fathers also. The knobs are too easy to depress. Recommend always turning your gas shut off valve off every time...
The BBq is very good though but wonder if anyone else has had this concern. Could cause a real issue with gas accumulation under the cover.

Date PurchasedJan 2016
Page 2 of 7
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Questions & Answers

Colin C

Colin Casked

Family Q Premium (Q3200AU)

I need to covert my webber Q from natural gas to 9kg bottle gas. The serial number is AH 1367498

3 answers
Ted
Ted

Sorry I'm unsure....just give an approved Weber retailer a call and ask

Josh
Josh

Weber state on there website they dont sell conversation kits for the saftey of there customers. It will also void any warranty on it.

Weber
Weber Barbecues A.Weber

Hi Colin, thanks for your question. We can organise conversions for your barbecue. This is organised through our head office as (depending on the conversion) there needs to be a technician involved as well as the parts. Can you please contact our head office on 1300 301 290 to organise this.

Josh, thanks for jumping in on this conversation. That's not true; we do sell parts to customers. As mentioned above, depending on the type of conversion will depend on whether a technician or gas fitter is required, so there is a process to go through before we can send out parts.

The statement you're referring to applies to US barbecues- in Australia and NZ, it's a different process and we do allow conversions. Hope that helps clear that up!

Naomi N.

Naomi N.asked

Family Q Premium (Q3200AU)

Hi there, we have a Weber Q3200 we are wanting to put a new lid on it. Does the latest lid (with only Q label) on the top fit ok? Also can we just swap the thermometer straight over?? Cheers :)

1 answer
Weber
Weber Barbecues A.Weber

Hi Naomi, thanks for your question. If you have a Q320 (older model), then the new Q3200 lids will fit as the cookboxes are the same size.

The thermometers are different shapes, so you'll need a new one to fit the new lid. If you want to purchase one, please contact us on 1300 301 290 and we can organise the order over the phone through our head office.

Lou

Louasked

Family Q Premium (Q3200AU)

I am keen for a built in Weber.
Is the Q3600 the only option?
Also why is the Q3600 significantly more expensive than the Family Q models.
Does this relate to durability, size, materials....?

Lou

1 answer
Weber
Weber Barbecues A.Weber

Hi Lou, thanks for your query. In terms of built-in barbecues, we also have a Summit range here: https://www.weber.com/AU/en/barbecues/premium-gas-range/summit-series/summit-e460-ng-built-in/7261024.html?cgid=221#start=1

The difference in price relates to the stainless steel housing, as well as the re-designed burner system, to fit the built-in specifications. If you need any more information on these barbecues, please let us know.

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