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WRB5004WA (White), WRB5004SA (Stainless Steel), WRB5004SB (Stainless Steel)DTB1968Greater Melbourne (Metropolitan), VIC
- 7 reviews
Fingers crossed
Had to call in an electrician this morning after our 22 yr old 2-door American assembled Whirlpool fridge almost caused a fire. We had noticed a smokey kitchen and an overpowering chemical burning smell. The safety switch in the mains was triggered and our electrician advised us that the old models have an unhealthy design with a board covering the rear at the base which limited ventilation. Dust had accumulated and clogged up the blades of the fan which could not turn but electricity cont to flow, causing heat and what we smelled. Had the ...Read more
safety switch not triggered, a fire would have erupted. My stubborn husband ignored my brother-in-laws' advice and mine to get rid of this old model on the basis of poor energy efficiency as he wanted to retain this as the "stinky" fridge which could store food with odours that did not appeal to him, like seafood. Well, it almost cost us our house. Off we went to Harvey Norman, wary that Westinghouse has closed its manufacturing doors in NSW to move to Thailand. We wanted a single door fridge only unit so that left limited choices. So despite my review on WRM4300WB last yr, we took the plunge on WRB5004SA with a 2 yr warranty as the other models appear to have equally flimsy hinged joints. Fingers crossed, esp with a made in Thailand product and hopefully I do not have to make another post to amend the star rating for at least 5 yrs
2 comments
Customer Care at Electrolux called me to my surprise, offering me a replacement fridge which arrived within a week. This time, the fridge arrived first, and later, a technician came to install the ha... Read more
ndle and screws - we realized that the whitish screw tops were just to cover the metallic screw bores and on our earlier model, had not been properly installed. The door seal on this is better. Like the other reviewer Susan, we found the door seal of the first faulty model too tight. Thank U A week later, our 12.5 yr old staff room fridge failed. Our split system refrigeration mech sugg it would not be worth repairs so given the positive experience, I decided to replace it with a Westinghouse WTB2800WG but decided to add on a 3 yr commercial extra care warranty with Online Appliances. This makes it our 6th Westinghouse fridge/freezer but 2nd Thai model - if there are any probs with the Thai models, I will post a review but so far, we have not had any probs in the first few wks and both are running smoothly and quietlySimilar opinion? Write a review on ieatwords.com.au!
RupertBrisbane
- 2 reviews
- 1 like
Fantastic so far but only a few weeks of operation.
Big 500 litres of fridge and going great. Runs at 50 watts which tells me that the newer stuff really is more economical, because the older model Westinghouse all fridge we have just replaced was about double that power consumption at 104 watts. It was 21 years old and still going strong, even had the original door seal and never a service call in all that time. So for this reason we decided to invest again in the Westinghouse all fridge thing. As there are only a few of that type of fridge on the market it was really a no brainer. Complaints o...Read more
f excessive door suction, which is true, don't worry me. I like it, tells me there's no leaks. But after a minute or so entry is allowed, and if instructions followed regarding the floor supports its steady as a rock on the floor. Really no issues at all, but as curly says "day ain't over yet". So time will tell, I post my critique early in order to qualify for the competition, wicked I know. Rupert. (not stupert) Update: fridge still working fine some months in, suction on door not quite as dramatic now, but crisper drawer starting to be difficult to pull out push in. Can't really figure out what the problem is as all looks ok. Still not a deal breaker though.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Rosaasked
The door has dropped a little. Can this be fixed? Can I do myself or do I need a service person. The fridge is not even 2 years old
Rosa
No answers
Karen Lasked
Help the door alarm is going off for over an hour now. Have read and applied all the troubleshooting methods in the book have tried some online tips. Nothing. Beep. Friggin beep. Am home sick from work with a headache. About to kill this fridge it’s one week old. Tried to call the 1300 number sat on hold for 30 mins. Grrrrrr. Any one know how to stop 5ge beep
1 answer
Have you completely closed the door, or does the fridge think it's properly closed? Is there a small power cord (eg phone charging cable) hanging in the seal?
Perhaps the sensor inside has gotten stuck somehow and it thinks the door is still open? Maybe have a look at that to see if it's working properly and that it registers that the door is in fact opening & closing?
If all else fails you can always unplug the fridge...at least it won't beep then! But your food won't stay cold, either...! Perhaps just unplug it for an hour at a time...
Anyway, good luck. If it's something that's fried electrically that's causing it to beep incessantly then I suggest you wear earplugs or earmuffs inside until it's fixed!
Frankasked
I have the model WRB5004wa very pleased but seems like it runs quite often. Example in middle of night with no one opening or closing. Any suggestion?
1 answer
Frank, thanks for the question. I wouldn't be to concerned about that, as it's my understanding that fridges and freezers cycle on and off all the time, 24/7. My noisy 15 year old fisher and paykel freezer sure does . I put a Aldi fridge/ freezer temp gauge inside the big Westinghouse to get the 3 degrees I wanted and it has the light scale indicators showing 2 and a half led lights luminated ( meaning two brightly lit and the third less so). I would think the ambient temperature in the room has a huge bearing on how hard the fridge works, you know if the rooms warm the fridge will work to keep temp inside right. Also I find that good fridges of any size can start freezing tucker if turned up to high. So relax and grab another beer you deserve it.
See ya
Rick
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DTB1968
I emailed U on 16/3/17 at [email protected] but did not receive any reply or tel call. So I am posting this - This is part of my email
Hi ELECTROLUX OR WESTINGHOUSE CUSTOMER CARE ... Read more
I bought with some hesitation, another Westinghouse fridge on Monday though your manufacturing plant has relocated to Thailand The purchase was made on Mon and it arrived 2 days later 15/3/17 Model WRB5004SA Please refer to the pix of the attached door where of the 6 screws, 5 are faulty I do not wanna end up with another fridge door worse than the one I had to replace for the WRM4300SB Try emailing Westinghouse for resolution, says my header of my other product review I would like a new fridge, a new door ... ASAP The fridge had not been turned on Please don't make me wait 3-4 wks for a new door I would like a brand new perfect replacement Please advise me (mobile number was provided) HUMBUG - I did not receive any call. I contacted Harvey Norman where superstaff [name removed] tried her best to resolve my disappointment with their Westinghouse rep - I have been told that I cannot refund the fridge as it is out of the packaging - nor will they give me a new unit - I can only keep my fingers crossed that there are no other construction defects in other parts of the fridge not visible to me. I have been advised to use the fridge and wait for up to 6 wks to get a new door The design of the fridge door of this model is different - 5 of the 6 screws are jutting out, only one was inserted correctly. However, the demo model on the floor had the screws fitted properly X6. We own 3 other Westinghouse models, Aussie made - screws not visible on the side Cannot comment on other functioning as have not switched it on. My family and I are annoyed and unhappy. Stay tuned