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Westinghouse WBM4304SB
CAHLyneham 2602, ACT
Not happy
Bought this westinghouse wbm4304sb fridge about 5 years ago. Freezer section died earler this week. Not happy that i had to spend my evening throwing out food. I expect my fridges to last up to 10 years.
Purchased in September 2021 at Harvey Norman for $1,000.00.
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Vegetable crisper Freezing contents
We have had Westinghouse fridges for many years and found them to be most suitable (20yrs for the first one) . It was then replaced with another Westinghouse, another great fridge but did not last as long, this was replaced with another Westinghouse in Dec 2015, whilst the fridge in general works fine, the vegetable crisper turns everything into a frozen block, this can only be fixed by turning the temp down to its lowest setting, not good for the rest of the food in the fridge. will not buy another one!!
2 comments
I have replied to Marina, but there has been no further contact from Electrolux, is this normal Electrolux customer service???
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MatthewAU
Solid fridge
Our fridge is great for the size and how quiet it is. we've only had it a week but it seems to keep everything at a consistent temperature.
The only problem is that the handle was delivered loose. I'm not sure if this is covered under warranty. If a CSR from Electrolux could help resolve this issue I'd love to give 5 stars.
1 comment
ELECTROLUX ..Westinghouse
Hi Matthew,
Rumana from Electrolux here.
We would love the opportunity to discuss the concerns you have raised. Can you please email me your contact details at [email protected] attention Rumana... Read more
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Pamela 1AU
- 5 reviews
- 5 likes
Lies
Researched thoroughly to buy AUSTRALIAN made fridge,and was assured by The Goodguys that this fridge is. Thought fridge was not working properly,when it was delivered, contacted Goodguys told me turn control up. Made no difference, food still spoiling. Called Electrolux who sent technician who said fridge faulty, needed replacement. Still waiting 4 days later without a fridge. Electrolux COULDNT CARE LESS! The fridge is made here but Compressor is made in China! Steer clear of Westinghouse/Westinghouse! Their attitude is disgusting!
4 comments
ELECTROLUX ..Westinghouse
Hi Pamela 1,
Michaels from Electrolux here.
If the issue you have raised is still not resolved at this time, can you please email me your contact details at [email protected] attention Michaels? We would really like to try to assist you.... Read more
Thankyou for your contact Michael, had a call from Ben this morning to discuss my concerns. I expressed my disappointment in the handling of this faulty fridge by Electrolux and reiterated my opinion.... Read more
I'm afraid the staff we have spoken to by phone seemed disinterested in dealing with our problem. Still awaiting claim form for food spoilage as promised, Ben was going to follow that up for me. Don't complain without good cause. My question is - What if this fridge proves to be faulty as well? Appreciate your message, thanks - PamelaStill waiting on claim form for food spoilage. Waiting - waiting!!!!
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jbSYDNEY
- 2 reviews
- 1 like
Noisy!
NOISY
That is the main drawback of this fridge.
When the compressor starts up it is like someone started a diesel engine. It then calms down and gets quieter, but the other problem is the compressor duty cycle feels like 70% on 30% off.
The fridge is installed with plenty of space around it, it is not trapped in a heat box.
I'm basically looking to ditch it asap and find a quiet fridge of the same or similar size.
If you only cook in your kitchen if your kitchen is not open-plan to living room then you'll be ok with the noise. Otherwise? forget it!
Oh also, if you pull the door handle by "lifting" it instead of pulling it, it comes right off!...Read more
apart from noisy, space and decent shelving, looks nice Noise, Long duty cycleSimilar opinion? Write a review on ieatwords.com.au!
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ELECTROLUX ..Westinghouse
Hi Mick B,
Thanks MarinaMarina from Electrolux here.
We are sorry to hear you are experiencing problems with your Westinghouse WBM4304SB, if you wish to discuss this further please feel free to contact me at [email protected] attention Marina ... Read more