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Reviews

4.3

214 reviews
5
(121)
4
(62)
3
(20)
2
(3)
1
(8)
  • Build Quality
    3.5 (20)
  • Value for Money
    3.6 (20)
  • Ease of Use
    4.3 (19)
  • Cleaning & Maintenance
    3.9 (20)
  • Noise Level
    4.0 (20)
  • Internal Layout
    4.6 (10)
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Logicmaster

LogicmasterSydney, NSW

  • 2 reviews

Problem free!!

published

I have had this model for a few years and it has always functioned perfectly. It is very quiet and the temperature always remains constant in both the fridge section and the freezer.

Phillip

Purchased in April 2017 at The Good Guys Physical store.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 2 person(s)
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Reco

RecoCroydon

  • 4 reviews

Very Happy

published

Stylish and quiet with plenty of space, fantastic features and plenty of space. It goes really well with all of our other Samsung appliances. I am very happy with this fridge.

Purchased in April 2020 at Winning Appliances NSW.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 6 person(s)
See all answers
deb_cdj

deb_cdjPerth, WA

  • 2 reviews

Excellent fridge

published

Minimalist look, easy to clean and maintain. Easy to use- doors open and close easily for both fridge and freezer sections. Consistent performance over the years with good temperature control. Drawers of the freezer could be improved but does the job if you are aware it could fall off if you aren't careful and pull it out too much. Nevertheless, does its job to keep things cold while offering plenty of storage as well.

Purchased in February 2017 at The Good Guys.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 2 person(s)
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1 comment
Samsung
KathSamsung

Fantastic to hear you are enjoying your Samsung refrigerator! We really appreciate the time spent to share your perspective on this product and I will be sure to forward this on to the team for you!

Kath
Samsung AU

Bottom Mount Fridges / Refrigerators

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Lachlan O.

Lachlan O.South East Queensland, QLD

  • 2 reviews

Freezer seal broken after 1 week.

published

Freezer seal broke after 1 week. Found door ajar when home from work and seal hanging off the freezer door. Will not go back into place. Otherwise fridge is average quality.

Purchased in April 2020 at Harvey Norman for $850.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 2 person(s)
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1 comment
Samsung
MickSamsung
Nashwa H.

Nashwa H.Greater Melbourne (Inner), VIC

  • 4 reviews

Perfect

published

Big and perfect for big family good Temperature. Food don’t get smelly and if the fruit is long time inside they stay dry .
Control temperature easy with Buttons on the door.

Purchased in August 2020 at The Good Guys for $3,500.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 10 person(s)
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The reviewer stated that an incentive was offered for this review

JeremyA

JeremyAIllawarra, NSW

Very disappointing - water and ice pooling known issue

published

Put up with an issue of water and ice pooling under crispers for several years. Finally called Samsung as I was sick of emptying and defrosting. They informed that they would send out a service technician to repair the known issue. After calling service technician to organise the repair I was told that they would not repair it as I didn’t have proof of purchase. Despite being the only owner of unit and having had a warranty repair done previously. Couldn’t recommend this product to anyone.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
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1 comment
Samsung
KathSamsung

Jackhammer Noisy

published

I bought this fridge based on glowing reviews how quiet it is. I also checked noise level with Samsung and was told 40dB. Far from it... it’s close to 60dB!
This fridge can be heard throughout the whole house, in rooms far away and with doors closed.
Most of the time now I just turn it off, especially early evenings when other noises start to die down.
No help from Samsung or Harvey Norman, they just pass the buck from one to another.
Once they take your money nobody cares! They said it’s a “normal” working noise.
It’s not! Can’t be.... my 20 years old Westinghouse was much much quieter than this modern piece of rubbish.
I was surprised to discover what is considered “normal” working noise!
I bought a jackhammer that looks like fridge!

Purchased in October 2020.

Noise Level
3 comments
Samsung
KathSamsung
Grand bg
Grand bg
Samsung
KathSamsung

4 years in needing to replace shelving

published

I've owned this unit for spot on 4 years. The draws in the freezer now need replacing and the shelving in the fridge door now all need replacing. It was my concern in purchasing the unit that the draws and shelving felt average. I wish i had of followed my initial feelings and picked a unit that freezer draws were wire and door shelving was of a higher quality. By the time I replace all that needs replacing I've paid 1/3 of a new fridge.
Disappointed.

Purchased in October 2015 at The Good Guys for $1,000.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 5 person(s)
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1 comment
Samsung
KathSamsung
Carolyn Steele

Carolyn SteeleIllawarra, NSW

  • 2 reviews
  • 1 like

Disappointed

published

This fridge looks great - the fridge and freezer are really good at keeping foods as should be BUT - the so called crisper just does not keep fruit and vegetables fresh at all. They are wrinkled and soft after only a few days. Sorry but would not recommend.

Purchased in June 2020.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 2 person(s)
See all answers
1 comment
Samsung
KathSamsung
Bottom Mount Fridges / Refrigerators

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Jessica W.

Jessica W.

  • 5 reviews

Freezer Draw Issues

published

I began experiencing issues with the freezer draws of my fridge approximately a month after I purchased it. The top draw falls off the hinge every time I open it and I have to physically lift it back on to the hinges to close the fridge. This happens every time I use the draw, very annoying.

Purchased in January 2020 at Harvey Norman for $1,113.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 2 person(s)
See all answers
1 comment
Samsung
KathSamsung
Bright sight

Bright sightPerth, WA

  • 8 reviews

Nice and quiet

published

This fridge is worth it and a good value for what you pay for. Storage is good and nice. Reliable fridge for me so far and had no issue with it.

Purchased in March 2020 at JB Hi-Fi Retail Stores.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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Chinthaka J.

Chinthaka J.Western District, VIC

  • 5 reviews

Very quite one

published

The fridge is a nice quite one with low power consumption, easy to keep clean. I feel like, the fridge handle is not strong enough. Freezer drawers are a bit fragile.

Purchased in April 2020 at Harvey Norman for $1,129.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
See all answers
San

SanGreater Melbourne (Outer), VIC

  • 4 reviews

Door seals broke and fridge is still under warranty but doesn't cover

published

bought this fridge in 2015, it is till under extended warranty till 2021. after 4 years the door seals have cracks, i contacted the seller and got a reply that this is not covered under warranty, lol
they said it is a tear and wear issue.i was using cheap Simpsons fridge for 15 years and never had any issues, this is a branded fridge and paid extra for extended warranty but what is the benefit?

Purchased in December 2015 at Masters Home Improvement for $1,400.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 4 person(s)
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3 comments
Samsung
MickSamsung
San
San

Thank you Mick, Jo and Kath from Samsung for organizing a seal replacement very quickly, i appreciate the help you provided. i am not sure why extended warrenty guys didnt fix it before. Anyway all sorted now

San
San

updated my star ratings - awesome service

Aywa

AywaSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Only got this fridge a week ago!

published

Just bought this fridge and finding that the freezer drawers are coming off their rails every time I need to get something in or out of them! Contacted retailer who's now arranging service call. Not happy!

Purchased in July 2020.

2 comments
Samsung
AdaSamsung
Aywa
Aywa
Teresa N

Teresa NHobart, TAS

  • 8 reviews

Perfect Fridge Freezer

published

This is so good that I bought one for my new house, because the other one was left at the old house and I knew I would miss the features of this fridge. Easy to keep clean, flexible shelving arrangement so you can fit bulky things if you need to. Easy to use ice cube tray. Big shelves in the freezer that fit a lot in them. Very good lighting. Always fresh smelling. Quiet. Couldn’t be happier.

Purchased in February 2020 at Betta Home Living.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
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1 comment
Samsung
AdaSamsung

We're happy to hear this particular refrigerator model has fit perfectly in with your lifestyle and needs, Teresa! If any questions arise, please don't hesitate to reach out to us.

Jo
Samsung AU

Bottom Mount Fridges / Refrigerators

Find out how Samsung SRL457MW / SRL458ELS compares to other Bottom Mount Fridges / Refrigerators

Know better, choose better.

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Bellakelpie

BellakelpieSouthwest, VIC

  • 8 reviews
  • 2 likes

Good at first. Then the problems started

published

Purchased in January 2014 at Appliances Online.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 3 person(s)
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1 comment
Samsung
MickSamsung
AGSyd

AGSydSydney

  • 10 reviews
  • 3 likes

Good sized and power efficient

published

We bought this fridge reading the positive reviews and power efficiency rating. We have been using this fridge for about 2 years and it is going very strong. Very spacious for the size. Easy to adjust the temperature for the fridge and freezer. The compartments are well designed, bottle rack is great for wine/beers. Very quiet too.

Purchased in March 2017.

Sam

SamSydney, NSW

  • 9 reviews

Absolutely amazing

published

Perfect fridge for a medium sized family. Larger freezer space .easy to open and close. Spacious compartments. As freezer is bottom mount you don't need to bend your back when u access the fridge only.

Purchased in May 2015 at JB Hi-Fi for $1,100.00.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 3 person(s)
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Damo

DamoSydney, NSW

  • 5 reviews

Love it!

published

So much room in this fridge. Every time I think it's full I find more space.
The bottom shelf let's you adjust the placement so if you have anything big & tall, you can fit it down the bottom no problem.

Excellent cooling system that goes from - 17 to 23 for freezer and 0-7 on the fridge.
Also includes a vacation mode for when you won't be opening the doors for awhile
Every time I open it in the night, the fantastic led lights remind me of close encounters of the third kind!

Buy this fridge!

Purchased in May 2020 at The Good Guys Online store.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 2 person(s)
See all answers
Graeme

GraemeSouth East Queensland, QLD

  • 3 reviews

Good fridge, but....

published

I have had fridge about 18 months when I noticed the freezer seal has split! It became really obvious after wiping the seal down. Also drawer in freezer falls off rails when opened to access back of drawer.

Purchased in June 2016 at Appliances Direct Online.

Build Quality
Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Internal Layout
Household Size 1 person(s)
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1 comment
Samsung
Samsung AUSamsung
Page 1 of 11

Questions & Answers

Jack

Jackasked

SRL457MW / SRL458ELS

My opening is 950 x 1800...what is the best fridge

3 answers
Logicmaster
Logicmaster

Hi Jack
Always check the dimensions on line, however the SRL458ESL would fit as it is 700 X 1700 which gives some space either side for ventilation. They have a new Smart fridge that has more high tech features

Samsung
AdaSamsung

Hi Jack, the model above recommends a 1085mm x 1320mm space.

User Manual > page 14
https://www.samsung.com/au/support/model/RL4014UBASL/SA/

We recommend for you to follow the link below to see what models fit your needs.
https://www.samsung.com/au/refrigerators/

Ada
Samsung AU

Jack
Jack

Thanks for that.
I'm surprised that a 700x1700 fridge requires a 1085x1320 space. Doesn't make sense to me.

Logicmaster

Logicmasterasked

SRL457MW / SRL458ELS

I have a Samsung Model SRL458ELS, I would like to convert the freezer into a fridge as I have a separate freezer. What is the procedure?

Phillip

No answers
Joey

Joeyasked

SRL457MW / SRL458ELS

I’ve just purchased the Fridge today and the noise sounds rather loud for a fridge ? Is this normal as it’s is very annoying.

1 answer
Samsung
AdaSamsung

Hi Joey, we've provided a link below with further information on normal operating sounds of Samsung fridges.

https://www.samsung.com/au/support/home-appliances/normal-fridge-sounds/

If you believe there may be a fault with your unit, please send us a message to this link:
messenger.com/t/samsungaustralia

Ada
Samsung AU

Get an answer from our members and Samsung representatives

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