Terrible customer services! Called 5 times, sent 2 emails still have not received email confirming of cancellation to stop my son swimming class. Cant believe it has a painful procedure like this.

firstly I want to say the negative reviews on here must be made up because the equipment is very good the gym is very well maintained and the staff were extremely friendly. I believe that competitors are putting fake reviews on here so they'll go to the gym in the area and it's very disappointing. So please do not listen to what they are saying if it's negative. I have been going here for a year and a half and I love it. There's probably nothing I would change about it.

For about the 5th time in as many months I have tried to use the swim/sauna/spa at this facility. Every time I The spa area is dirty, and barely lukewarm, also the jets not working hardly at all. Staff are always polite but disinterested. Make excuses, no one seems to care. They should be ashamed as this facility used to be great.

The Coaching Zone at Windy Hill has helped me achieve some amazing results. The Coaches provide all the support you could ever ask for and the workouts are great. Love it.

All facilities within this so called 'fitness centre' are AWFUL. Gym equipment is old, rarely works and the space is extremely tight. I guess it doesn't matter all that much because they clearly don't have many members due to how terrible this place truly is. Sauna is a disgrace and the pool hasn't been re-tiled or had any form of upkeep since I was in primary school... over 20 years ago

Trying to cancel a membership is a chore in its own right. Promised call backs, time and time again. No wonder there are plentiful negative reviews around, people really hate this place..

I attend WHFC for the aqua aerobics classes. The pool is quite small but adequate enough for what I require. However the cost is becoming an issue. As a student I have $0 spare cash but in an effort to get healthy have made a commitment to doing the classes. So far I’m at $40 for 2 classes. For your average person that’s fine, but I rely on my concession for most things and WHFC doesn’t seem to do concession prices :/ still, I find the instructors pleasant, front of house staff a bit useless (but they’re young). 3/5 rubber chickens.

Great facilities, friendly service and community atmosphere. Wouldn't go anywhere else for my health and fitness! Coaching Zone @ Windy Hill has changed my life!

The swimming instructors are friendly and great with children. The reception staff are helpful and the facilities are good. My child really enjoys attending.

Disgusted that Windyhill have been taking payments from our account 6 MONTHS after cancelling our membership. We are $1200 out of pocket due to lack of communication within staff. Highly disappointed that I need to fight to win back hard-earned money that has literally been STOLEN.
It also took Windy hill 11 weeks to organise for a PT to finally contact us after signing up to a PT program and this was due to prompting from us.
I think management definitely needs reshuffling as it seems lack of communication is an issue in all areas.

OK gym, but when you want to cancel your membership they direct you to the contract which says you must give 30 days notice and depends on the billing date so can end up being more than this. Rude when you point out the unfairness of this.

Signed up for the gym and everything seemed good but a week into it I get more paperwork trying from them trying to make me pay more. The staff at the reception are very rude and they have a bad attitude. Not happy!!

Windy hiĺl was badly maintained with terribly dirty change rooms and showers with chewing gum stuck all over them! and for the same price as a city gym. The staff could be a bit rude sometimes and the people who went never wiped down the equipment! Gross!, Now I pay 40 cents more per week to go to an awesome gym in the city which is clean, has hairdryers and irons, provides tissues, coffee, tea, towels and irons and has friendly staff and brilliant facilities!

I have been a member of Windy Hill Fitness Centre for the past 6 months and have thoroughly enjoyed my experience there. The staff and team are always so friendly and always willing to help you out if needed. If you are looking for a great gym, I suggest Windy Hill.