Wireless1 Online Store (page 3 of 4)

I bought headphones. I purchased them online, so I had no chance to check them. After checking them I found that the sound is a very bad quality. I went to the shop to exchange them for a better model. They decided, that the headphones were not faulty. So, when I exchange for another item, I was charged aditional 15 % because the box was open. There was no information online about that policy. How could I check the phones online?

Have purchased 2 routers from them. The first was a number of years ago and they offered the best / cheapest price for the router I wanted. That lasted for a number of years before it started to act up.

So late last year I shopped around again and was about to purchase from Kogan when I recalled Wireless1, and once again they had a better price for the router I was after. But this time the router came in faulty. After speaking the manufacture and getting reference # I called Wireless1. Wireless1's customer services was not the best but after a couple of calls got the okay to send my faulty router back to them for a replacement unit. That happened without a problem. So overall I was content with Wireless1.

Ordered a TP-Link Archer D7 modem router from wireless 1 using Pay Pal. Transaction completed with minimum fuss first thing on Monday morning. Unit was delivered by Australia Post Thursday afternoon. Excellent service competitive price and how internet purchases should be.

Ordered $400 Headphones last Wednesday, expected Friday but nothing and got email Monday morning 9am advising delivery. 8pm and still no delivery, wasted a day off work

fast shipping, and regarding to the warranty, staff are kind to deal with, recommend this store, will shop here before ebay

I ordered the Logitech G933 on Sunday which was listed as in stock. It even said 'order now and it will arrive by Wednesday by the latest'. On Tuesday at 5:15pm I got an email from them saying that the item is not in stock and that they have ordered new items from their supplier and that it will be delayed by 'a couple of days'. The item is still listed as 'in stock' on their webpage.

Was a bit apprehensive after reading all the negative reviews, but delivery was quick and salesperson was responsive on e-mails.

Ordered a modem router and it was the wrong one,

I called them up and asked for some assistance, within a couple of minutes they identified the problem and everything was resolved.

I purchased online a TP-Link Archer D7 router modem.. A short note of thanks to Wireless 1 for your prompt processing of my order and it's despatch, which was delivered expeditiously. Thank you to the whole Team for making this a very easy transaction and a pleasure to deal with your Company.

I purchased a managed switch from wireless1, it was dispatched within 24 hours and arrived the next business day. Great service, very helpful and friendly when confirming switch technical specs and stock level on the phone.
Postage was cheap and lightning fast!!
Would recommend as an online retailer any day.

I bought some headphones as a gift and after finding out they were the wrong ones I asked about returning them and paying the difference for the more expensive model (more than double the original price). But because the box had been opened and with a policy on not accepting headphone returns for 'personal hygiene reasons' (not noted anywhere during the original sale information) they simply refused the return. I thought interest in customer satisfaction, return/ongoing business and a sale at more than twice the original might weigh more heavily than an arbitrary in store policy, but clearly customer satisfaction isn't a wireless1 priority. I recommend shopping elsewhere.

Ibought tp-link powerbank but it was not charging appropriately even after 8 hrs of charging. Powerbank only showed two points so i bought it back to wireless 1 and after checking they refunded my money without hassle. The staff is really helpful

Bought a refurbished tablet unluckily it was a faulty product but they provided great service and was extremely helpful it allowing me to get it working again with the required parts.

I purchased a WiFi Router online from Wireless 1 and have to say that service was exceptional - great price with free shipping, very very quick delivery and product just what I ordered, brilliant, well done Wireless 1, many thanks!

After looking at some of the reviews, I was reluctant to purchase from Wireless 1. However, considering they had the best price for ASUS PCE-AC68 Wireless Network card and the fact that they are a Google Trusted Store (I felt my money was safe in any case), I decided to go ahead with the purchase. Placed the order online Wednesday evening after 6 pm (had called around 5:30 pm and confirmed stock availability) and received the delivery today morning. Very pleased with the delivery and the service. Hope I will buy from them again and also hope the issues mentioned by some people are things of past.

May 15, 2015

I purchased a modem router from Wireless 1. Pricing was cheap and the quickest online delivery to SA from interstate I have ever experienced. Item was safely packed for shipping. A very satisfied customer.

Bought a modem router from wireless1 online. the item is received afer 3 days. the modem router has been working fine for the pass 12 hrs.