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Woolworths Rewards Questions & Answers
18 questions from our users
Raymond H.asked
how do I go about cancelling a rewards card for a deceased person?
1 answer
Sorry to hear that Raymond, I’d personally email Woolworths rewards directly as I’d say they wouldn’t monitor this often.
Laurel Wasked
I can't link my woolworths rewards card to my on line shopping.
Message is (incorrect password)
This is the password I use for my on line shopping and don't want to change it.
No answers
Willem V.asked
We went to BWS and spent $65.oo, but did not get the 2000 points. We activated y our proposal the day before. What is happening to our points? My name is Willem vandenbrande card no [Number Removed].
store [Numbers Removed]
Awaiting your reply.
1 answer
Personally Willem, is try looking for an email to send to them, I’m unsure how often they’d check these reviews.
Michelleasked
Hi I have activated my latest rewards 2000 points for $50 spent at BWS.
The total was $49.99 Rounded up in cash. Will I get the 2000 points? If so how long before it registers on my FF card?
No answers
Praew Pasked
How can I check that I’m a member of woolworths if I lost everything, like card, member number, and password???
Juanita S.asked
Has anyone else stopped receiving emails from Woolworths rewards ? Usually I get 6 to 8 emails a month but then nothing at all for the last 7 weeks. Ive contacted them and they say to just wait . But I think Ive been unsubscribed from their end. Im curious as to whether this has happened to anyone else.
Juanita S.asked
Why have I not received emails from woolies rewards for a few months ?
5 answers
Ring them and ask
I have Dave. They tell me to simply wait for an email. Normally I get 8 emails a month. Since October Ive received none ? Very odd.
im getting them quite regularly
John S.asked
How many points have I earned
2 answers
With WW not many as I only returned to them 10 days ago.
With another supermarket over 37000 in 6 months, a lot of these being bonus points. They seem to have a far better rewards system than WW
More than me probably.
scottieasked
I accidentaly unsubscribed to receiving specials via email. how can i resubscribe please ?
3 answers
contact woolworths rewards & ask them or ask at a store asking here wont give you the correct answer
Contact them directly
Thks fred.
Will try again as I had No luck when I rang them previously.
Jenny Sasked
I want to get a second card so my husband has one. Please send requirements
Jenny
1 answer
You can order a card through your account just log in & order an additional card i have just done it or enquire at the service desk in store
valdaasked
how do I activate my new rewards card I cant seem to find the log on page it is a replacement as I misplaced my 25year card
1 answer
log on to the web site sign in & activate it i just did mine took under 5 minutes its really quite simple
Karenasked
Why didn’t I receive the correct amount of points earned to my overall current points available. It was just a measly 80 points that was to be added and wasn’t but that’s $80 of loyalty to Woolworths and its reward program and that’s the first time I have double checked my dockets, where I made 2 transactions in approximately 5 minutes apart?
Kay Lasked
If my rewards card wasn't swiped can I still claim my points on those shops?
2 answers
You need to call the rewards line on 1300 101 234 and ask them to add the points for your shop.
Peter R.asked
I can't read my card could I please have a new card
2 answers
You can email [email protected] and they should reply with advice on how to proceed.
I have been in touch with the Rewards people the past few days, getting replies from them via this email address.
pretty simple really go on line & get a new card
Ann R.asked
hi, the offer was if i spent $150 each week for 4 weeks i would get 20000 points. i have not received my points. what can i do about this. i purposely made bought more than i needed to get the reward. very disappointed. is there anyone i can speak to about this
alanasked
I have been texted that I have rewardsof 27100 points.as part of the deal the sender (Woolworth) requires my credit card details .other sensitive info is also called for.
Is this genuine Woolworth text.
Amy Wasked
I have received an email concerning my 27100 points. I am to spend immediately at the rewards shop before they expire. Is this a scam email as they want my credit card details?
2 answers
I would phone them and ask about the email. If they sent it they will be able to find it on their system. If it's not there it is a scam. I don't think they send anything like this at all. Hope this helps. Regards
Hi unfortunately i am unable to answer the question as i do noy own a credit card sorry!!
Sueasked
Can i get a replace my everyday woolworths card?
2 answers
Yes, grab a form from the supernarket
Don't waste your life. Their rewards system seems plagued with errors and the frustration dealing with 'monkeys' at the rewards centre is exhausting and not worth the pittens!
Just view your account from their web page and there is no way to tally your spend & expected points and bonus points with their line items. It's alot of mental gymnastics .. not worth it!
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