Spendt 2.5 hours on the internet trying to delete my mobile phone number on my profile. Eventually had to have a operator do it for me. So much for there NEW IMPROVED IT system!!! IT system kept on locking me out for no apparent reason.

Big rip l had $10 last year l rolled my points over for an extra year only to find in 12 months of spending $$$ in Woolworths l still have only have $10.00 ?.

I redeem my points next shop only to be told l need to spend $10 to get $10 off my shopping.

Next time l shopped at Woolworths l spent $16 only to be told l need 2,000 points to get $10 off.

From now on l will be shopping at coles. With coles what ever money you earn is yours you don't have to spend money at the supermarket to use your credits shame on you Woolworths.
[contact details removed]

The Woolworths rewards line has not fixed an issue where my Woolworths points and not being transferred across to Qantas. 6 months of calls and no results because they are always needing to 'check with IT' but no one rings you back to let you know

Activated promotion spend $65 per week for 2 weeks. Spend nearly $114.00 the first week. Pension was meant to be 21/12 now 24/12 missing cut off by one day only. Asked for extension of one day - told NO can't be done. Very unfair!!! Not for pensioners at all!!!

I was sent a promotion offer twice, however, when I went to use it twice I was told it was only available once and it was just a 'technical glitch'. Does not seem right to not honour offers made.

Why do big stores want us to shop with them but do not provide an easy way to find an email address to write to their customer service regarding a complaint about their reward card system.

Woolworths rewards is actually decent and worth it, unlike FlyBuys. FlyBuys is full of irrelevant offers, whereas woolworths rewards actually gives you relevant offers and decent savings. The $10 off per 1000 points is superior in every way to what Coles has on offer, and they seem to have fixed the issues that all the 1 star reviews from 2015 are complaining about.

Great shop,plenty of variety unlike competitors and great specials.Most shopping done at Woolies .Also like BWS next door.All in one shopping experience

Worst rewards program. I was sent 2 cards with 2 different numbers and the promotions come on 1 card and then my rewards were applied on another card which didn't help

I must admit I love my rewards card but I had received an email for a promo receive 4000 points 2000 first week spend over so much I missed the first week but the 2nd week I spent the amount to receive 2000 gave the woman my card to scan ..
Unfortunately I never received my 2000 points very disappointed so I don't chase those promos anymore if I receive an email yes I always activate just in case I need to do a bit more shopping but I won't go out of my way not after that disappointment.

I have found the Woolworths rewards program to be a complete disappointment. I have had flybuys for a long time now and every year receive close to or over $250 in rewards even though I only spend $50 - $120 per week. At Woolworths however I have only received $30 max and that’s a good year. Woolworths rewards don’t offer all the bonus points that Coles does and it can be quite difficult to rack up enough points to save a decent amount of money.

Points quickly add up, especially if you activate bonus offers. Card quickly scanned by checkout staff, or you can use your phone to add your rewards card while they scan. $10 off comes off automatically when you reach the required amount.

The Woolworths/Quantas competition is a sham and you guys should be ashamed of yourselves!!!
Those products are not free if people don't think to cancel any further deliveries as they certainly will be paying hundreds for something that is suppose to be a gift.
The scam is paying for postage which takes a copy of your credit card details to send more at it's full price!! Seriously!!

i love how all you have to do is swipe it everytime you shop just set what reward you want and go

My loyalty had been rewarded to the sum of over $800 in 2 years. We are a small family of three and my average grocery bill at woolworths is $250. To benefit from the program you need to be loyal and activate the offers. Don't buy things you don't need just to collect points, that's false economy. A little admin has resulted in over $800 in savings.

Hi, I entered a recent promotion and was awarded $20 bonus. Last week I did not need much so only bought a few items and the discount was not applied. I have just had an email to say that my bonus is now $10. Where did the other $10 go? It was only 2 weeks ago so surely there is not a time limit to redeem it? Confused and a bit annoyed.

Ive had a Woollies rewards card for 7 yrs, ever since they came out, i shop there every week and show my card. Last week i received a voucher via email for the extreme sum of 40cents to come off my shopping at the checkout.......... lol. I printed this email out and went to woollies and showed the manager and the checkout person and then i cut up my rewards card in front of them and left.