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Reviews

4.0

64 reviews
5
(40)
4
(10)
3
(1)
2
(1)
1
(12)
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Do not use them for international removals!

published

The salesman was great at the start. Quick response to emails and a very fair price but when that was all approved and signed and money paid I was appointed a moving manager and trying to get information out of him was hard work. I'm not a stressful person but I like to be informed about my times and contacts where my things were getting shipped to. Now my things are in the Netherlands and the shipping company here is holding my belongings and going to start charging me storage fees because Wrigeways has not paid their bills. I now I ring Wrigeways and they put me through to accounts which can not be contacted. Absolutely disgusting!

Cat15

Cat15Far North Queensland, QLD

Great Service

published

Professional and friendly service. We have used Wridgways three times now for interstate moves from Victoria to QLD. We Highly recommend them. We wouldnt use anyone else to transport our belongings.

1 comment
WridgWays
WridgWaysWridgWays

Hi Cat15, thank you once again for choosing to move with WridgWays. We appreciate you taking the time to leave your feedback. Enjoy your new home! Regards, WridgWays



GemB

GemBBrisbane

  • QLD
  • Verified customer

I will never engage WridgWays again!

published

I recently relocated interstate with Wridgways and deeply regret my decision to choose this company.

It has been 30 days since my relocation, some of my possessions are still missing and Wridgways are unable to locate them. I am waiting on a decent status update and no one will return my calls within the promised time frames.

I am now waiting for a response from the Australian General Manager.



I am honestly shocked by the treatment I have received. The lack of communication and disregard for customer service is appalling. They do not value small business and I loathed giving 1 star for this review.

I strongly urge others to seek relocation services from alternative companies.

Office LocationQLD, Brisbane
1 comment
WridgWays
WridgWaysWridgWays
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David

DavidSydney

  • QLD
  • Verified customer

Horrible! Do NOT use this company.

published
Office LocationQLD, Brisbane
2 comments
WridgWays
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David
David
AdamMadd

AdamMaddGreater Melbourne (Inner), VIC

  • 18 reviews
  • 24 likes
  • QLD
  • Verified customer

Was a repeat customer, but they treated us like trash

published
Office LocationQLD, Brisbane
1 comment
WridgWays
WridgWaysWridgWays
Sarah

SarahNoosa

  • 2 reviews
  • QLD
  • Verified customer

Don't do it

published
Office LocationQLD, Brisbane
1 comment
WridgWays
WridgWaysWridgWays
Karen S

Karen SCOOMBABAH

  • QLD
  • Verified customer

Easy hassle free move

published

Moved contents of a 3 bedroom home from Alexander Hills to Coombabah. The 3 lads arrived on time. They got the job done with a minimum of fuss. I didn't have to do a thing....perfect!!

Office LocationQLD, Brisbane
Alvin61

Alvin61Hobart, Tasmania

  • 2 reviews
  • 1 like
  • QLD
  • Verified customer

Great servive for the third time

published

I've had a fair bit of movement interstate in the last few years due to work. For each move, I've used Santa Fe Wridgways from TAS, QLD and VIC. I was worried initially to book services online, without a face to face contact. But I was proved wrong, with exceptional delivery service and a convenient, punctual time. The best part was that I had a designated person at Santa Fe Wridgways to call and check on my delivery. After my first experience, and given my trust in their freight services, I didn’t have to call. If you are looking for excellent customer service and cost-effective delivery, I would recommend Santa Fe Wridgways for your move.

Office LocationQLD, Brisbane
  • QLD
  • Verified customer

Second time used and still happy

published

This is the second time i have used Santa Fe Wridgways going from Perth to Brisbane and returned 7 years later. On both occasions my uplift and delivery were both done on time with minimum of fuss, service i received before, during and after was first class and pleased to say no breakages on either move. Would be more than happy to use again and definitely would recommend to anyone thinking of moving.

Office LocationQLD, Brisbane
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  • QLD
  • Verified customer

Good

published

I moved from a 4-bedroom house in Perth to a 2 bedroom apartment in Sydney. The customer service is good, and the price is competitive. The only draw back is that one of my box is lost, and the insurance value is far less than it should be.

Office LocationQLD, Brisbane
  • QLD
  • Verified customer

Wrigways -- Enablers of a nomadic lifestyle

published

Wrigways moved me from BRIS->MELB (this is the third time they have done this move for me now in five years!).

As always, no problems and very helpful.

Not the cheapest removalist option but certainly the best (and certainly also not the most expensive on the market).

Nothing broken. No delays. No surprises. I even changed the destination address (within the suburb) one day before delivery and there were no concerns!

If (when) I move again I will definitely be using them.

Office LocationQLD, Brisbane
  • QLD
  • Verified customer

Great company, great people - 10 out of 10!

published
Office LocationQLD, Brisbane
Kahu

KahuGold Coast

  • 2 reviews
  • QLD
  • Verified customer

Great Customer Service

published

My move wasnt that big as I had sold alot of stuff however it was enough of a move especially from QLD Gold Coast to Perth WA. I was happy with the level of customer service however slightly disappointed that my upholstered dining chairs werent wrapped and the TV box was quite worn and in tatters by the time we received it. No damage done to the TV however my chairs were damaged and the upholstery pilled. We are also missing a box of stuff which includes important paperwork which I still have not received any feedback or follow up about.

Office LocationQLD, Brisbane
Valentina Cosaro

Valentina CosaroHamilton, NZ

  • QLD
  • Verified customer

International

published
Office LocationQLD, Brisbane
Nik Danilov

Nik DanilovNSW, 2216

  • 5 reviews
  • 1 like
  • QLD
  • Verified customer

They know what they are doing.

published

Moved a number of big boxes and a car from Perth to Sydney. A bit pricier than smaller local movers but totally worth it. Local offices in every city, quick and efficient communication between offices. Was a bit concerned when they first mentioned that they will be contracting CEVA for car transportation as this company is notoriously known for delayed deliveries but everything went quick and easy. Both pick up and delivery teams were very accommodating and easy to deal with. Hope won't be moving any time soon but if I need movers will certainly use these guys again.

Office LocationQLD, Brisbane
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Cosimo

CosimoHappy valley

  • 2 reviews
  • 4 likes
  • QLD
  • Verified customer

Perfect all the way

published

My move was interstate,from point of call in Brisbane could not fault on price and service.l highly recommended them and do not pack your container yourself not worth the money and stress call and compare you will be surprise.very competitive and l will use again when I move.

Office LocationQLD, Brisbane

great service

published

bedroom suite and boxes were being moved I was given a quote which actually was cheaper than other competitors Items were picked up and delivered to address provided
the move was from Emerald QLD to Melbourne VIC I was very happy with the service provided and the complete cost

Office LocationRockhampton QLD
  • QLD
  • Verified customer

Very disappointing. No regard for customer goods or property

published
Office LocationCairns, QLD
1 comment
WridgWays
WridgWaysWridgWays
  • QLD
  • Verified customer

Well done with no fuss

published

Our move was a 4 bed house from Bris-Perth. The move was done in the timeframes as promised. Good friendly teams at both ends of move.

Office LocationQLD, Brisbane
Judith wickerson

Judith wickersonGreater Melbourne (Outer), VIC

  • 2 reviews
  • QLD
  • Verified customer

Great easy move very helpful staff.

published

Moved from qld to Vic and from beginning of getting quote to receiving our household goods we were very impressed with the service. Communication along the way was first class. I would highly recommend your service to family and friends.

Office LocationQLD, Brisbane
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