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KennowaylassSydney, NSW
What happened to good quality potting mix?
A few years ago I bought Yates potting mix at Bunnings. It was like dirty sawdust, no Humus and definitely no nutrition for precious plants. I have not bought their products since but they're not the only culprit. Bought other big name brands just as bad. I despair because they are treating us gardeners like fools hoping we wont notice what they're shoveling up to us. Wrong!!! We noticed.
Purchased in January 2021 at Bunnings Warehouse for $8.00.
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ArchieThornton NSW
- 2 reviews
- 1 like
Do not buy Yates Potting Mix with Dynamic Lifter
I had always regarded Yates garden products highly until recently.
The Yates Potting Mix with added Dynamic Lifter that I purchased from Bunnings was terrible!
Ironically, the Yates product was the most expensive of potting mix products available here.
It appeared to be purely fine woodchip mulch with no soil, water retention qualities or nutritional value for my plants.
I lodged a complaint with Yates and was contacted by a Customer Representative and asked to supply images of the product, barcodes, receipt etc.
The Customer Representativ...Read more
1 comment
Yates R.Yates
Hello Archie,
Thank you for contacting the Yates Consumer Advice team recently with your complaint. ... Read more
The voucher and product we offered was dispatched on the same day you notified us of your preferred choice of product. This occurred on July 17, less than 48 hours ago, and we also confirmed this with you on that day. The items will take 7-10 business days to be delivered to your address by Australia Post. It is very concerning to see the claim here that product was not sent. We are sorry that you feel that this is the case. We do stand by our products, and if you ever find a product is not up to scratch, we are ready to investigate and offer a fair and efficient resolution. So please don't hesitate to get in touch with our team if you have any concerns of this nature in future. Find out how here: https://www.yates.com.au/about/contact We look forward to hearing from you again soon. YatesSimilar opinion? Write a review on ieatwords.com.au!
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Yates R.Yates
Hello,
Thank you for your message and we would like to investigate this immediately to find out what has occurred. If you have a sample of the soil that you can send us we can run some tests with ou... Read more
r team and discover what may be occurring to cause this matter.