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Craig
- 15 reviews
- 1 like
- Triple Grill LP Gas
- Verified purchase
Extremely dissapointed
I spent weeks reading reviews and researching information on the Ziggy 3 burner. I was keen on a Weber Family Q Premium, as we already own a Weber Baby Q and it’s great. Stupidly, I went with the Ziegler and Brown 3 burner and the entire purchasing and operating experience has been nothing short of pathetic.
BBQs Galore customer service. From the first step in the door of the Rockingham store it was clear the young lady who served me knew less than I did about this bbq. From trying to sell me a roasting dish, which is for the 2 burner AND ...Read more
the 3 burner cast iron dish, to eventually telling me she doesn’t know much about the model. First impressions count and I should have walked out. I ended up buying one plus many accessories including the warming rack. The warming rack. This is a piece of poor engineering and design. Concept of a warming rack is good, just that this one, once fitted, means the available cooking space is reduced by around 80% because you can’t get your hand under to turn meats over. Waste of money, don’t bother. The cast iron baking dish. This is ok, but it holds a 2kg chicken and not much else. Too small for a full meal and a better design would have been square and larger not a small rectangle. Another poor bit of design. It seems the fogging up if the temperature gauge is a common theme amongst owners. I’ve sent several emails asking why and how to fix this. No responses at all, ever. Terrible customer service on a new product.Purchased in August 2021 at Barbeques Galore for $1,100.00.
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lussylargoMetropolitan Adelaide, SA
- 5 reviews
- Triple Grill LP Gas
- Verified purchase
The best food you will have on the Ziggy!
My husband cooks all sorts of meat on the ‘Ziggy’ everything always tastes better on there it’s easy to clean and start ignition, uses minimal gas and looks stylish! We love it even for a big family with 4 adult kids and their partners does the job!
Purchased in September 2021 at Barbeques Galore for $610.00.
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NormGreat Southern, WA
Don’t go there
Worst $1000 I’ve ever spent. Just collecting dust now. Wont seer a steak. Only heat is in the centre of the plates. Seer one side of the steak then the other side on a different plate, as all the heat is gone. Ive gone back to a $160 bunnings special. Zeigler doest have the heat to cook for 3 people. As only half of the centre plate gets hot. But rappidly loses it.
Purchased in March 2021 at Barbeques Galore for $1,000.00.
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Wish I had stuck with a Weber
I purchased this BBQ at Christmas time 2018, and just wish I had stuck with a Weber. When you light the BBQ, the first burner has flames that come out the front of the BBQ and burn the temperature regulator knob. I have emailed them 3 times and spoken to barbecues galore twice and have only ever received one response telling me they would forward the problem to the appropriate department. Weber has amazing post purchase support. The grilling plates are also very average quality. I wish I had never purchased a Ziegler and brown BBQ.
Purchased in December 2021 for $900.00.
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MalGoldfields, WA
- 2 reviews
Poorly made
One of the grills falls down on its corner into bbq. Very disappointed. My first siggy and last. The grills don't cook evenly. Heats up quick and not too bad for roasts and pizza. Just collecting dust now.
Gone back to my Weber "Q"
Purchased in October 2021 at Barbeques Galore for $800.00.
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Amber RossIllawarra, NSW
- 2 reviews
- 1 like
Love it!
Absolutely love this BBQ, it heats up nice and hot, cooks food thoroughly and evenly, easy to clean. Just awesome! Love it! Pizzas cook really well on it. We now follow a vegan diet but that doesn’t stop us from cooking some delicious meals on it.
Purchased in January 2021 at Barbeques Galore.
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Wazza
- 2 reviews
Great BBQ let down by trolley
BBQ is great cooks the best steaks and is a breeze to operate and clean but the trolley is flimsy at best wheels kept falling off had to glue wheels into trolley then wheels still didn't turn its like having a sports car with the motor out of the family sedan
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RDGSummerland, CA
- Triple Grill LP Gas
- Verified purchase
So close - yet so far - CHANGE THE DAM GRATES
I am a dedicated Ziggy purchaser. I have ;the single, double, triple and the awesome Turbo. The Triple has been a serious disappointment. Bought it with all the accessories - trolley, cover, warming tray, pizza plate, the lot! The cooking grates on the Triple are the worst ever. I brought the Triple and Turbo to America. Shortly after getting the Triple up and running, I noticed the cooking grates were rusting. RUSTING! Hard to believe in today's world, but sadly yes. On a trip back to Australia I went to the BBQ Galore store and compl...Read more
ained. Promptly provided a new set of grates with a caution to season them with "nut oil" not olive. "She'll be apples then." Ha. No amount of seasoning will fix this problem of cheap grates. Less than three months after carefully seasoning the grates with hi-temp grape seed oil, Rust conquers cheap China metal! I'm selling it, if I can and going back to Weber.Similar opinion? Write a review on ieatwords.com.au!
BBQ offers good performance but grill plate quality is rubbish
Purchased my Z&B triple burner bbq about a year ago.
Really love its overall performance. Heats up well & great for pizza, steaks & Roasts, however the grill plates are really awful. They are starting to rust badly & pieces of rusted cast iron peeling off. I was told that the grills were of a superior quality & not the poor quality Chinease Bunnings crap. This is totally wrong. The grills are very poor quality. Probably outside any warranty period but I’m sharing this as a warning to other potential purchasers.
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George SAU
- 11 reviews
Hasn’t stood the test of time
I bought the triple grill about a year ago with high hopes, but unfortunately it’s already looking worn and tired after minimal use.
I was drawn to the aesthetics of the triple grill as much as I was to the functionality. For a barbecue that has won design awards it is very disappointing that it now looks like I picked it up from a junkyard after only a year.
I even splurged for the matching cover however the materials seems to be unsuitable as it wore a dull spot into the lid of the barbecue. This then seemed to spread and now the enti...Read more
re unit looks just awful. In contrast, my near 30 year old Weber kettle still shines up looking almost new. Z&B are obviously aware of this as their warranty explicitly excludes fading or discolouration. How a known fault can be legally excluded from a warranty is beyond me. They didn’t even bother responding to my email when I contacted them regarding the poor condition of the unit. From a cooking perspective it is quite good. Heats up fast and maintains temperature well. Although there is a large cold spot at the front. Cleaning the inside of the unit is difficult as the triple burners make it impossible to wipe it down and are not easily removable.Similar opinion? Write a review on ieatwords.com.au!
GeorgieSydney
- 5 reviews
Easy to use
Had an old bbq that was incredibly hard to use, and was hardly ever used. We recently got a ziegler and have used it many times a week. So simple to use, great quality and very easy to clean. Holds up very well against wind. Christmas is gonna be great this year!
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Shopaholic36The Land Down Under
- 9 reviews
It's not a Weber and that is a good thing.
I had been shopping for a weber for a few months and then I came across this Z & B. I decided to with this bbq instead of the weber as I really liked that you could control the temperate and had the option to cook with the lid up. Also I really hated the weber design of folding the pastic tables into the bbq. Here they slip out and can be dropped down. I have had it now for 7 months and so here a the positives:
Quick to get to high temperate. 4 minutes and you are at 250C.
The Red hood is still in great shape and I dont use a cover and hav...Read more
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angelinaPerth
- 14 reviews
Fantastic
It is a great product to use. easy and a large space to cook a whole meal.
With a custom steel plate, it can be a teppanyaki stove and can be used to cook fried rice and all the other dishes.
It has a trap to collect oils, however it often overflows easily. need to have a backup to catch spilling oils
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Jeremy STownsville
- 4 reviews
- 3 likes
Cooks well but there are some problems
The 3 burner cooks steaks, roasts and even frozen items you would oven bake very well.
I have not had any heat issues although I am in the Northern Territory so evening temps have not been lower than 25 since purchase.
Cart wheels are rubbish however what do you expect from China although for $250 you would think they should be better. The rest of the cart is satisfactory and at least mostly steel.
My complaint is the center burner control knob on mine failed out of the box, second one lasted only a month or so. The small spring plate insid...Read more
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patricia
- 9 reviews
Great bbq trolley rubbish
Bbq is very good trolley is rubbish small wheels keep falling off had to drill hole and bolt through frame thought that would work but no after awhile wheels unscrew through plastic block ajd fall off that i hve bolted tricked me again will hve to glue in place it won't get me
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TonyCentral Queensland, QLD
- 5 reviews
- 2 likes
Great BBQ/Oven
Triple Grill performs well for my style of cooking, Has great temperature control and is a miser on the gas, will have to take care of hot plates etc as quite heavy and easy to scratch/mark, as for the mobile cart............Rubbish! small castor wheels continuously fall off as they only drop in (and out) and I have come quite close to personal injury or damage to the grill on several occasions already, they will require fixing/fastening or replacing. Extra condiment rack is too large but still quite handy. All considered a good package but don't bother with the trolley it is quite dangerous.
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GregWyong
- 2 reviews
Piece of Crap
I've used a lot of BBQ's and this one is definitely the worst I've ever had the misfortune to use.
Don't get conned by the salesmen at BBQs Galore - it's their own badly designed product - buy the Webber instead.
If you want a traditional BBQ with a hot plate, forget about buying the Ziegler - you can't get the plate hot enough to cook eggs, bacon and other food that is impossible to cook on a grill.
There must be a heap of BBQ Galore employees on here commenting, because there's no way anyone with any knowledge of BBQing would say the Ziegler is any good.
Don't buy one, you'll be severely disappointed.
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MattSydney
- 5 reviews
Great little BBQ
Chose this over the Weber and happy I did so. Great little barbie, heats ups real quick and the heat is even all over. Looks good with a bit of colour too. Have done pizzas and a chook plus your usual barbie feeds and everything has turned out great. Was easy to set up and position, and looks good without a cover.
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Justin JPerth
Switched from Weber, not looking back!
Switched from a similar sized Weber Q and have been very pleased. Cooking heat is 8/10 but very consistent across the grill. Came with several accessories that I do use often, like the wok plate and raised Vege/Roast tray... which I cant say about previous BBQ bundles I have purchased.
No issues with safety or storage.
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TaraPerth, WA
- 8 reviews
- 12 likes
Triple Grill Z & B
We bought this barbeque because our old faithful finally went to that barbeque yard in the sky (or out on the street). My husband is a Chef so wanted something that would do the trick but didn't need to be over the top. He built a beautiful jarrah benchtop so we do not have the one on a stand or wheels - it is the bench top model - and chose chilli red which looks really great. More importantly though is the cooking side of things. He likes the way it cooks but says it struggles a bit to generate enough heat when the lid is open, so for us being only 2 people and cooking with the lid closed it is perfect.
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Questions & Answers
Philasked
The centre plate suffers from uneven heating on my Ziggy triple grill,also the flame height hardly varies from lo to high,any ideas or should I junk it and get something else?
1 answer
My triple grill is useless. I wish I would have bought a Weber Family Q. The uneven heating, thermometer fogging, useless roasting dish (stupid piece of engineering) and their (BBQs Galore) poor customer service should be enough for anyone reading this to realise that the Triple Grill from Zeigler and Brown is a waste of money. Buy a Weber.
dave masked
i have converted my triple to lpg
they talk about adjusting the aeration.
how is this done ?
thz anyhow
fahimasked
Hi. i have been very happy with my Ziggy until now. I had the lid closed and a flare up cause damage to my lid. The enamel is affected and is black and bubbly.
No answers
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Tim P
I received a call from the retailer where I purchased this bbq.
I now believe my rating should be changed to a 5 star rating Cheers !!They have advised me that the cast iron hotplate & grills wil all be replaced under the Z&B warranty.
Fantastic after sales service from a quality manufacturer.... Read more