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4 questions from our users

Marc

Marcasked

Can i use the t5 without cleaning Walls? I just want to clean the floor.



1 answer
Bakka
Bakka

Yes you can but it will require some fine tuning . You may have to fiddle with the Position of the weight ring first then try adjusting the Zodiac 3 position pressure flow lever where your system attaches to the skimmer . If you have a skimmer plate with a adjustable flow rate valve you can try to alter the flow pressure that way as well. End of day it is not an exact one solution fits all so best of luck .

Jack

Jackasked

Just bought my t5 working well on the walls, floor but not picking up leaves.. Got it on the lowest suction. 1. Any ideas?

3 answers
Bakka
Bakka

They are only designed to suck up smallish leaves. The rubber diaphragm is not very large or robust so you may try a more efficient plastic diaphragm ( talk to your local pool shop who should have one) Only proplem is this May void your warranty if still under 2 yrs old.
Also just make sure that the cleaner head sits flush to the pool surface all the time ( you can easily check this by observing it in the pool when not operating ( may also have to adjust the position of the “weight ring” or even fit a second one.
That’s about all I can offer. Good luck.

Jack
Jack

Thanks for that, it's cleaning beautifully, just not the gum leaves, guess I'll just have to hook them out myself. I can switch over to the manual vac every one in awhile..



Mike
Mike

This autumn has been an incredible pain. My T5 duo would only work for sometimes as little as 10 minutes before stopping. Even the small leaves would get stuck. Thank goodness autumn is over. Already dreading next year. Ill check out the plastic diaphragm mentioned above.

brisdude

brisdudeasked

I have been looking at many Zodiac pool cleaners to purchase but can't believe all the bad reviews I am so glad I looked on this site first before I made a purchase they all seem to be rubbish. Or does anyone recommend one?

1 answer
Zodiac
Customer C.Zodiac

HI Brisdude, Thank you for reaching out. There are alot of different Cleaners available at Zodiac and it depends on which pool you have. We have local Dealers that can help or a dedicated Team that can help you over the phone. Zodiac is a global company and sells quality products. The reviews on here reflect a very small percentage of the cleaners that we sell worldwide. Many of the posts on here have had the issues resolved once we have spoken to them. Our number is 1300 763 021 if you would like to speak to one of our team. Thanks.

Ross

Rossasked

I recently purchased a zodiac T5 duo and it is now showing signs of deterioration on the disc set plus a sticky residue . Can you advise please?



3 answers
bella
bella

I found that in the first year of having aT5 Duo a number of parts broke down and were replaced under warranty but, once the warranty period expired Zodiac didn't want to know about it. If its still under warranty contact Zodiac or your Zodiac dealer.

Zodiac
Customer C.Zodiac

Hi Ross, the sticky residue on the disc is a sure sign that the water chemistry is not right. When the cleaner is left in the pool water and particularly when the water chemistry is not balanced, it can have an effect on the cleaner. We recommend to remove the cleaner from the pool after each use and to test your water chemistry at least once a week for the well-being of both swimmers and your pool equipment.

ChristopherJ
ChristopherJ

I suggest the best solution to your problem is to replace the T5 as soon as feasible. I don't know about sticky residue (haven't seen it in 30 years of pool ownership) but the skirt will deteriorate and tear along the moulding lines till it falls apart. Then the body will start cracking etc etc

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