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84 listings
St.George · includes 2 listings
Latest review: I have been with St George for several years with several million of dollars in lending. I received nothing but bad Service; My Service Manager called [name removed] he NEVER answered my calls not
- Review Summary
- Transparency 1.4 (69)
- TopicsGeneral Transactions (53) · Credit Card Application (30) · Loan Application (25) · Business Banking (15) · New Account (11) · ATM Experience (6)
- Customer Service1.5 (82)
BankWest · includes 2 listings
Latest review: During a pandemic of all times, I couldn’t do any online ordering or access my own money, now I have to swap over all my direct debits to another bank but I’m sure it will be worth it.
- Review Summary
- Transparency 1.6 (60)
- TopicsGeneral Transactions (39) · Credit Card Application (22) · New Account (18) · Business Banking (14) · Loan Application (11) · ATM Experience (3)
- Customer Service1.5 (74)
Westpac · includes 2 listings
Latest review: Do not get a loan through Westpac. Try talking to anyone when something goes wrong. I called the other day, was on hold an hour, not all questions were answered and I think the ones she did answer
- Review Summary
- Transparency 1.6 (97)
- TopicsGeneral Transactions (72) · Business Banking (25) · Loan Application (24) · Credit Card Application (23) · ATM Experience (12) · New Account (11)
- Customer Service1.6 (117)
Bank of Queensland · includes 2 listings
Latest review: Bank stated 2.15% high interest rate each month done everything they have ask to meet the requirement but they keep making excuses to pay up properly when transfers thousands of dollars they say it
- Review Summary
- Transparency 1.3 (32)
- TopicsGeneral Transactions (32) · New Account (10) · Loan Application (8) · Business Banking (6) · Credit Card Application (2) · ATM Experience (1)
- Customer Service1.4 (42)
ANZ · includes 2 listings
Latest review: Have been with ANZ forever. Can't believe how many times I try to transfer my funds (that are in my account and showing as available) and the message comes up telling me it can't happen. Frustrated
- Review Summary
- Transparency 1.5 (141)
- TopicsGeneral Transactions (91) · Loan Application (42) · Business Banking (37) · Credit Card Application (31) · New Account (21) · ATM Experience (11)
- Customer Service1.4 (169)
Suncorp · includes 2 listings
Latest review: Just like to say keep away from this bank, had a small super fund with them and it was not active for a while as i was away so they keep eating into it with fees and life insurance which never agreed
- Review Summary
- Transparency 1.5 (80)
- TopicsGeneral Transactions (41) · Loan Application (30) · Business Banking (13) · New Account (10) · Credit Card Application (6) · ATM Experience (3)
- Customer Service1.5 (88)
Macquarie Bank · includes 2 listings
Latest review: I've been banking with them for four years, as a high income permanent employee. No debts, no defaults, geniune savings. We got conditional approval, went to auction and bought a house. They then
- Review Summary
- Transparency 1.5 (22)
- TopicsGeneral Transactions (19) · Loan Application (8) · New Account (7) · Credit Card Application (2) · ATM Experience (2) · Business Banking (2)
- Customer Service1.5 (25)
HSBC · includes 2 listings
Latest review: Have been with HSBC for 9 months with our home loan. I am dealing solely with overseas call centres, talking to people who sound like robots and can’t process basic requests in English . Always say y
- Review Summary
- Transparency 1.3 (62)
- TopicsGeneral Transactions (51) · New Account (29) · Credit Card Application (18) · Loan Application (12) · ATM Experience (6) · Business Banking (6)
- Customer Service1.2 (76)
Citibank · includes 2 listings
Latest review: Citibank would have to be the worst bank ever, I mean ever. I have been with them for years, but after fraud, they show how lacking in cohesiveness, customer service so bad, and literally no one can
- Review Summary
- Transparency 1.4 (80)
- TopicsGeneral Transactions (38) · Credit Card Application (33) · New Account (14) · Loan Application (7) · Business Banking (6) · ATM Experience (4)
- Customer Service1.3 (81)
BankVic · includes 2 listings
Latest review: The online banking portal is difficult to navigate and I cannot speak for security. However, I discovered BankVic because it is one of the best rates for a no strings SMSF savings
- Review Summary
- Transparency 2.5 (6)
- TopicsGeneral Transactions (4) · New Account (3) · ATM Experience (2) · Loan Application (2) · Credit Card Application (1) · Business Banking (1)
- Customer Service2.3 (6)
Bank of Sydney · includes 2 listings
Latest review: TERM DEPOSIT: They will attract you in with a high interest rate, and then when your Term Deposit matures, they will charge you a $35 fee to withdraw your money and also a percentage of the interest
- Review Summary
- Transparency 1.0 (7)
- TopicsGeneral Transactions (6) · New Account (6) · Credit Card Application (1) · ATM Experience (1) · Loan Application (1)
- Customer Service1.0 (9)
Police Bank · includes 2 listings
Latest review: I've been a member of the Police Credit Union, now Police Bank for more than 30 years, in that time I've never had an issue with the operations or the customer service side (even though branches are
- Review Summary
- Transparency 2.5 (4)
- TopicsGeneral Transactions (4) · Loan Application (4)
- Customer Service1.8 (5)
RACQ Banking
Latest review: So I put in a loan application nearly two weeks ago. The consultant who was supposed to contact me called my mobile (called twice - then hung up) with no voice message or email. I have been trying
- Review Summary
- Transparency 1.5 (6)
- TopicsLoan Application (5) · General Transactions (4) · ATM Experience (2) · New Account (2) · Business Banking (1)
- Customer Service1.2 (9)
Central Murray Credit Union
Latest review: Better than any bank, friendly over the counter service, all the help and advice you want. NO or low fees. Have been with this Credit Union for over 10 years now and should have done it long before.
Border Bank
Latest review: Have been with them for at least five years now. Only really have the credit card and a low balance debit card/savings account that I keep . At the moment 10.76 rate for purchases and they have the
TSB Bank
Latest review: Ive been with this bank for about 30 years. Credit rating A-. This is a good rating. Contact - excellent, usually an answer by a real person within 30 seconds. Email response is equally
Adelaide Bank
Latest review: I like them - pain free and helpful. And they get back to you when they say they will! Highly recommended. good service and a nice range of products - you could do
Delphi Bank · includes 2 listings
Latest review: Foolishly, and after we were warned of [name removed] from a leading senior Professional, we approached [name removed] at the Delphi Dandenong branch for a Home Loan refinance nearly 9 months ago
- Review Summary
- Transparency 2.3 (3)
- TopicsLoan Application (2)
- Customer Service2.0 (4)
Kiwibank
Latest review: Ive been with this bank for about 30 years. Credit rating A or higher. This is a strong rating and means your funds are fairly secure. Contact - poor often takes ages to get an answer over the
Rural Bank · includes 2 listings
Latest review: I found the customer service team absolutely fantastic at Rural bank. They are polite, competent and friendly. The call is not directed overseas, it remains in Australia and you're speaking with NSW