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5 questions from our users
Judi Aasked
What is the fat content of this food. I have 3 dogs and one of them has just been diagnosed with pancreatitis, needing flow fat of 7% or less. They all love their Black Hawk chicken & Rice at 12% fat. One of my dogs is 2 years old, another 13 and my sick one is 7. I would like one product for all.
Judi
1 answer
Melissa C.4Legs
Hi Judy, we don't recommend feeding our product to dogs with pancreatitis. You can find out more here https://4legs.com.au/dr-felicity-educational-series-pancreatitis/
Cheers
Melissa & the 4Legs Family
Hazel Kasked
As I live in Singapore, I got these boxes on my holiday. My dog adores the Kangeroo Lite. As she is allergic to most meats, I bought these to try and it worked! I was wondering if these boxes can be frozen for a longer shelf life?
1 answer
Melissa C.4Legs
Hi Hazel, thanks for getting in contact. Yes, you can freeze 4Legs, but please ensure it's used within three days once defrosted and opened. Thanks, Melissa & the 4Legs Family
Jessica Wasked
Does this food need to be cooked?
2 answers
No cooking required, its ready to serve straight from the pack.
Melissa C.4Legs
Hi Jessica, our food is ready to serve right from the packet. Cheers, Melissa & the 4Legs Family
Elizabethasked
Duchess is a Maltese cross with Bichon Frieze breed and weighs between 4.1kgs and 4.6 kgs I note on Kangaroo with Veggies Lite that portion sizes start at 5 kgs. ..should I be feeding Duchess another one of your products? ? It is that she often plays or covers up her food, but she doesn't with your kangaroo food, so I have stayed with it, but she is under weight. I meant to say in my review that there is no "doggie" smell with eating your product.
1 answer
Melissa C.4Legs
Hi Elizabeth, I will pass your question on to our Resident Vet & Dietary Consultant, Dr Felicity Banks, as she will be better able to assist. If possible, can you please contact our Help Desk at [email protected] & Felicity will be able to provide a specific guide for Duchess. To assist Felicity, I will ask some specific questions once you contact help desk such as Duchess' diet including snacks, her age etc. Cheers Christine & the 4Legs Team
Eddyasked
Hi we have been feeding our 4 year old staffy 4 legs for her hole life
Just recently she has started vomiting when we feed her the kangaroo mix,any help would appreciate
Thanks
Eddy
1 answer
Melissa C.4Legs
Hi Eddy, we're so sorry to hear you've had this experience with our product! Please contact Christine in our Customer Service team ([email protected]) so that we can follow up and see if we can get to the bottom of this problem. Thanks again for getting in contact. Cheers, Melissa and the 4Legs Team
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