99 Bikes QLD, Browns Plains

A very professional dealing from start to finish. Promptly greeted at door and my bike taken upstairs to the mechanics. Discussed what was wrong and they listened then they offered up some other ideas that it could be, asked for a few more days to look at it and I said yes. Got a call the next day as the work was done. Again talked to about what was done with a different mechanic, very imformative.

Efficient and friendly service from Jeremy when I picked up my order. He did a last check of the bike, told me basics about the gears, showed me how to take the front wheel off, and even chucked it in the boot for me. Great guy.

I was shopping for a Xmas present for my son. No idea about bicycles types or sizes. I was helped out by an awesome young man who really knew his stuff and made our shopping trip fun.

I purchased a kids push bike from a dept store went to 99 to assemble it and found it had damaged forks, returned it to the other store got a refund and went back to 99 and purchased an assembled push bike which was exactly was my grandson had asked Santa for. Bonus is we’re now members and get a free service in a few weeks time
Thanks for great service and being helpful and friendly

Had a great experience buying a bike for my Son today, they made him feel comfortable and got a bike that he is now in love with!

Just picked up riding again after a long time, could’ve been daunting but I found the customer service and product knowledge was exceptional. Will definitely be returning to shop in store

Took my wife to store checking out upgrade to new electric bike. Alex was more than helpful and explained all that Heather needed to know. Left store with big grin on her face . Will be back soon to order her new bike. Thanks Alex and store members. 10 out of 10 again.