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103 questions from our users
Heather Mooreasked
Where is the anchor point for the Avan ovation 2007?
2 answers
Sorry! What is an anchor point on a motorhome.
aussieJohn
Sorry can't help you
Lenore ARasked
I have a M5 and the internal house door won't open from the inside. Opens externally ok. Is the interior latch easily fixed?
2 answers
Sorry I don't know.... Merry Xmas
Hi Lenore, I don't know where you are but we had the same problem.
Get in touch with your dealer - I am sure they will correct whatever
you are doing wrong with that locking system. Mark at Penrith would
be our contact. Good luck Aussie John.
Robasked
G'day,
Extremely difficult accessing spare tyre on 2015/16 Avan M4 Motorhome.
Tyre is fitted to a cradle which swings down after loosening 2 bolts which lowers steel hooks.After loosening bolts there is still not enough play to clear hooks which allows cradle to be lowered.I am reasonably fit but deteriorating with age.Is there a trick because it can't possibly be that difficult particularly for those less energetic than myself.
Can anyone help?
Thanks,
Robert.
1 answer
Rob unfortunately it's the pits, mine is the extended version, my problem is I keep losing mine after 6 Times I wired up the hooks, you have too have patience because your passed on to fiat and then back to avan like a game of tennis, still not rectified over 2 years later. The cradle has too be pushed up and someone unhooks it for you...... Lol
Julesasked
Ovation C Class we are looking to buy but dealer told us gps only have europe maps can it be converted for australian maps? Doesn't quite sound right to me if being sold in australia and they do quote australian made and owned
1 answer
It's vehicle manufacturer are the ones who install GPS, avan only build the body and it's misleading, yet avan won't rectify anything to do with the vehicle ie: jack, or wheel carrier or wheel alignment also needs to be rectified. Australian made..... I'd check everything that opens and closes, and everything comes at a cost to you..... Otherwise a great vehicle, oh and because it's front wheel drive get rid of the highway tyres, 4x4 tyres give much better traction, live and Learn.
Barry Emersonasked
I am in the process of purchasing an m5 2017 model, what is "soft floor" and what causes that ?Also in the review it is stated "sink / no drainer " .Can someone elaborate, for my peace of mind, preferably another m5 owner ?
2 answers
Soft floor from incorrect underfloor bracing, or non existent,causing excessive flexing opinion standing on
Very uneasy feeling as if feels like giving way
This is on our 2008 m5 at top of entranceway
They've been very reluctant to rectify and is out of warranty and flooring is obviously affected
We have had two
guruasked
how do we repair a soft floor in front of our fridge on our 2008 avan as avan wont even answer my emails despite sending pictures of the floor any help would be good mark?
1 answer
Did you go direct to Avan Melbourrnes head office. That was the only way I got results.
Most of the dealers are hopeless.
Kittykathasked
We bought our Avan Ovation m6 in 2014. It was advertised as a 2014 model and we were told that's what it was by the dealer. Our compliance plate says 2013, but we were told this is in reference to the Fiat Ducato cab not the motorhome section. We're selling the motorhome and I want to know what year we have? Looking at the 2013 models there are minor differences inside. We purchased the motorhome in May 2014. What konth do the new ones come out? It was advertised as 2014 plates.
2 answers
Yes, unfortunately that's avan for you they do whatever to sell, then you are left holding the bag, fiat, motorhome two separate components..use your documents to describe it..
Thank you..we noticed the 2013 interior differs slightly so really not sure what we have. All I can find out is Fiat cab was 2013..maybe motorhome component was built in 2014..who knows..all in all been a nightmare experience since we got it..
samasked
We are thinking of buying an Avan m8, are there any owners out there that can recommend this motorhome?
and have they had any problems.
2 answers
Motorhomes Australia has a Facebook group where many members have an Avan Ovation. Also you can join Avan Motorhomes Australia as "potential buyers" and gets lots of info there and a great source of feedback on all Avan Motorhomes. Jeff B Jnr the owner of Avan is also a member of the latter group. No matter what you buy you may have problems, it's the after sales service that is the key. Hope this helps.
Mate I would do a through check before taking delivery and I speak from experience, whilst there set out is fantastic, the quality control leaves a lot to be desired and like most dealers once they have your money,....... Lol helps to reduce the heartache, check cupboards hinges etc roof vents, leaks etc, aerial installation otherwise buyers beware there's things that you overlook like part replacement should you have a accident.... Months and months the wait.... So you live and Learn, most things get rectified.......
Kittykathasked
We have an Avan Ovation M6 2014. Our 12v power isn't holding charge even after recharging with generator, and turning the engine on. We have solar and have never lost power before. We lost power completely last night. Any help please. Our batteries were fine a few weeks ago when we left home.
jjulieasked
I have just bought a m5c class . it has a bed that raises to the ceiling. used it 3 imes it will not go. has blown a fuse. any way to use manually?
3 answers
Sorry I don't know, but if it's a fuse look in the main wiring which is usually under the seats dining, or google it for usually comes up... Good luck
Replace the fuse, if it blows again have the wiring checked.
There are instructions on how to raise and lower the bed in the info pack you should have received with your van.
If you don't have the info pack check the instructions on the web or contact any Avan dealership.
Hope this helps, if not please contact me again.
thankyou their was a loose lead all fixed
guruasked
Hi i have an avan m5 with soft floor near the fridge/oven aera. is there anything that can be done year model is 2008?
3 answers
Guru, if you are on Facebook, join Avan Motorhome owners group. I saw a discussion on this subject recently on that site. Motorhomes Australia is another FB group that has great discussions and advice
Regards
Hi Guru, first of all I would check to see why the floor area has become soft, is the fridge defrosting correctly or has water l accumulated in the areas around around the fridge and oven. Once the reason for the soft floor has been established and successfully dealt with then floor repairs can be completed.
Regards
Dave
Sorry you will need to talk to avan or a repairer
martybellyasked
James Skeneasked
What is the expected annual depreciation on a Motorhome? NSW REGISTRATION?
Taroo
1 answer
It's difficult to say as it would depend on the model, number of kms traveled etc. Maybe have a look at dealerships or a CMCA site to ascertain prices.
swrllasked
Where can I buy a bike rack for a single bike for Avan Ovation M5 and can they be fitted easily? Mid North Coast NSW,
2 answers
I have a bike rack for sale. It slides in to the tow bar. I have an AVan M3 and the bike rack holds my 90 Kg postie bike. If you have a tow bar this would fit.
If you would like to contact me my email is [email protected]
Sorry we don't have a tow bar. But thanks for the reply.
swrllasked
Bought a brand new ovation m5 last week. Does it come with roadside assistance? We were not told.
Terryasked
Hi! I have a Avan M5 with a bed over the cabin. The problem I'm having is trying to locate and fix a very annoying squeak that appears to be coming from the overhead bed. I have lubricated all the hinges and tighten all the screws attaching the bed to its metal frame but this hasn't fixed the problems. If anyone has had this problem and was successful in fixing the problem your advise would be greatly appreciated.
2 answers
Terry I have the same noise tried the same as you to stop it .Mine appears to be over the drive side door.Pulled it apart to find nothing could be rubbing there .I think mine is rubbing some where else and echoing above the door.If you are on a smooth road it disappears. There is not to many smooth roads.If you find the problem let me know please.( I will keep check mine if I find the problem I will let you know )
Hi Terry, we had a similar issue, it was the strut linkage that squeaked in our van. I used silicone spay which solved the problem.
Hope this helps.
Cheers
Dave
Blueasked
I purchased a new M4 Ovation in 2012, the M/Home was Supplied & fitted with a Hayman Reece tow bar as part of the sale price . I recently noticed the extension chassis that the bar has been mounted to has pulled away from the sub floor. Have any other owners of Ovations experienced similar .?
Kind regards
Peter
4 answers
Hi Peter,
We don't have a tow bar fitted to our Ovation M5 m/home but would suggest that you contact the dealership where it was fitted it as it's either been fitted incorrectly or has exceeded the towing capacity.
Hope this helps,
D CW
I have a M7 with a towbar fitted 2014 model never tow anything yet.
Tow capacity is 1500kg.Towball weight 150kg.
On some of the earlier models the tow capacity is only 1200kg towball weight 100kg.
I would put a jack under the tow bar and slowly jack the tow bar to see if you have movement in the bolts where the chassis is extended.
Hope this helps
Hi D CW
Thanks for our reply I have been in contact with the dealership they have offered to have a look at it next month . The bar has been fitted as per specifications supplied to Hayman Reece by A Van . The issue is the extension chassis provided as part of the M / Home build has only been tech screwed and liquid nailed to the rear ply flooring .Although the tow bar is rated with a tow ball load weight of 80 kg & towing capacity of 1500kg I can't see how this would be possible considering the final mounting relies on the strength of the ply flooring .
Gwendaasked
The chain has jumped a clog so the bed isn't level. Do you know how to fix it?
1 answer
Hi, we also encountered this problem along with other Avan owners. The dealership replaced nylon bushes with ones made from Teflon and this fixed the problem. In the Avan kit there are instructions on how to rectify the problem but as it will probable an ongoing issue I advice getting the Teflon bushes fitted.
Hope this helps.
Regards
Dave n Chris
gdunnasked
Or Avan overhead cupboard doors have warped and wont latch shut. Any suggestions?
1 answer
Hi, It would depend on how warped the cupboards are, but you could try adjusting the hinges which should help alleviate the twist in the doors.
Hope this helps
Sam wasked
Am after a security door for m3 ovation 2014. Where can they be obtained from and how much? Anyone know?
3 answers
There has been a lot of discussion re this on Avan Motorhome Owners group on Facebook...I believe Avan Penrith
will do it, but I have also inquired there and have got nowhere with it. Good luck
Hi Sam,
Not sure which state you live in but we met some people from Victoria last year who'd had a security door fitted to their Ovation M3 and the cost was $1200. It looked like a Jayco Conquest security door so perhaps make enquiries at your local Jayco dealership.
Hope this helps,
D&C W
Thank you for your help, will check them out will let you know how I get on
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