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103 questions from our users

Heather Moore

Heather Mooreasked

Where is the anchor point for the Avan ovation 2007?



2 answers
Aussie John
Aussie John

Sorry! What is an anchor point on a motorhome.
aussieJohn

Alex
Alex

Sorry can't help you

Lenore AR

Lenore ARasked

I have a M5 and the internal house door won't open from the inside. Opens externally ok. Is the interior latch easily fixed?

2 answers
Alex
Alex

Sorry I don't know.... Merry Xmas



Aussie John
Aussie John

Hi Lenore, I don't know where you are but we had the same problem.
Get in touch with your dealer - I am sure they will correct whatever
you are doing wrong with that locking system. Mark at Penrith would
be our contact. Good luck Aussie John.

Rob

Robasked

G'day,
Extremely difficult accessing spare tyre on 2015/16 Avan M4 Motorhome.
Tyre is fitted to a cradle which swings down after loosening 2 bolts which lowers steel hooks.After loosening bolts there is still not enough play to clear hooks which allows cradle to be lowered.I am reasonably fit but deteriorating with age.Is there a trick because it can't possibly be that difficult particularly for those less energetic than myself.
Can anyone help?
Thanks,
Robert.

1 answer
Alex
Alex

Rob unfortunately it's the pits, mine is the extended version, my problem is I keep losing mine after 6 Times I wired up the hooks, you have too have patience because your passed on to fiat and then back to avan like a game of tennis, still not rectified over 2 years later. The cradle has too be pushed up and someone unhooks it for you...... Lol

Jules

Julesasked

Ovation C Class we are looking to buy but dealer told us gps only have europe maps can it be converted for australian maps? Doesn't quite sound right to me if being sold in australia and they do quote australian made and owned



1 answer
Alex
Alex

It's vehicle manufacturer are the ones who install GPS, avan only build the body and it's misleading, yet avan won't rectify anything to do with the vehicle ie: jack, or wheel carrier or wheel alignment also needs to be rectified. Australian made..... I'd check everything that opens and closes, and everything comes at a cost to you..... Otherwise a great vehicle, oh and because it's front wheel drive get rid of the highway tyres, 4x4 tyres give much better traction, live and Learn.

Barry Emerson

Barry Emersonasked

I am in the process of purchasing an m5 2017 model, what is "soft floor" and what causes that ?Also in the review it is stated "sink / no drainer " .Can someone elaborate, for my peace of mind, preferably another m5 owner ?

2 answers
Peter d
Peter d

Soft floor from incorrect underfloor bracing, or non existent,causing excessive flexing opinion standing on
Very uneasy feeling as if feels like giving way
This is on our 2008 m5 at top of entranceway
They've been very reluctant to rectify and is out of warranty and flooring is obviously affected

PJMG
PJMG

We have had two

guru

guruasked

how do we repair a soft floor in front of our fridge on our 2008 avan as avan wont even answer my emails despite sending pictures of the floor any help would be good mark?

1 answer
Grant
Grant

Did you go direct to Avan Melbourrnes head office. That was the only way I got results.
Most of the dealers are hopeless.

Kittykath

Kittykathasked

We bought our Avan Ovation m6 in 2014. It was advertised as a 2014 model and we were told that's what it was by the dealer. Our compliance plate says 2013, but we were told this is in reference to the Fiat Ducato cab not the motorhome section. We're selling the motorhome and I want to know what year we have? Looking at the 2013 models there are minor differences inside. We purchased the motorhome in May 2014. What konth do the new ones come out? It was advertised as 2014 plates.

2 answers
Alex
Alex

Yes, unfortunately that's avan for you they do whatever to sell, then you are left holding the bag, fiat, motorhome two separate components..use your documents to describe it..

Kittykath
Kittykath

Thank you..we noticed the 2013 interior differs slightly so really not sure what we have. All I can find out is Fiat cab was 2013..maybe motorhome component was built in 2014..who knows..all in all been a nightmare experience since we got it..

sam

samasked

We are thinking of buying an Avan m8, are there any owners out there that can recommend this motorhome?
and have they had any problems.

2 answers
Glenda
Glenda

Motorhomes Australia has a Facebook group where many members have an Avan Ovation. Also you can join Avan Motorhomes Australia as "potential buyers" and gets lots of info there and a great source of feedback on all Avan Motorhomes. Jeff B Jnr the owner of Avan is also a member of the latter group. No matter what you buy you may have problems, it's the after sales service that is the key. Hope this helps.

Alex
Alex

Mate I would do a through check before taking delivery and I speak from experience, whilst there set out is fantastic, the quality control leaves a lot to be desired and like most dealers once they have your money,....... Lol helps to reduce the heartache, check cupboards hinges etc roof vents, leaks etc, aerial installation otherwise buyers beware there's things that you overlook like part replacement should you have a accident.... Months and months the wait.... So you live and Learn, most things get rectified.......

Kittykath

Kittykathasked

We have an Avan Ovation M6 2014. Our 12v power isn't holding charge even after recharging with generator, and turning the engine on. We have solar and have never lost power before. We lost power completely last night. Any help please. Our batteries were fine a few weeks ago when we left home.

2 answers
Glenda
Glenda

Facebook has a groups "Avan Motor Home Owners group Aust" & "Motorhomes Australia" . The members would be able to answer this question. Both great resources. Cheers

Alex
Alex

A battery can be fine today, but a week later dead depending on it's age etc... Get it checked

jjulie

jjulieasked

I have just bought a m5c class . it has a bed that raises to the ceiling. used it 3 imes it will not go. has blown a fuse. any way to use manually?

3 answers
Alex
Alex

Sorry I don't know, but if it's a fuse look in the main wiring which is usually under the seats dining, or google it for usually comes up... Good luck

D & C W
D & C W

Replace the fuse, if it blows again have the wiring checked.
There are instructions on how to raise and lower the bed in the info pack you should have received with your van.
If you don't have the info pack check the instructions on the web or contact any Avan dealership.
Hope this helps, if not please contact me again.

jjulie
jjulie

thankyou their was a loose lead all fixed

guru

guruasked

Hi i have an avan m5 with soft floor near the fridge/oven aera. is there anything that can be done year model is 2008?

3 answers
Glenda
Glenda

Guru, if you are on Facebook, join Avan Motorhome owners group. I saw a discussion on this subject recently on that site. Motorhomes Australia is another FB group that has great discussions and advice
Regards

D & C W
D & C W

Hi Guru, first of all I would check to see why the floor area has become soft, is the fridge defrosting correctly or has water l accumulated in the areas around around the fridge and oven. Once the reason for the soft floor has been established and successfully dealt with then floor repairs can be completed.

Regards

Dave

Alex
Alex

Sorry you will need to talk to avan or a repairer

martybelly

martybellyasked

does the ovation 4 berth have a baby seat anchor point fitted...?

2 answers
D & C W
D & C W

Our Ovation M5 doesn't have anchor points fitted but we think they can be retro fitted by the dealership as an extra.

Hope this helps

Lauren W
Lauren W

Did you ever get an answer to this? Would love to know :)

James Skene

James Skeneasked

What is the expected annual depreciation on a Motorhome? NSW REGISTRATION?
Taroo

1 answer
D & C W
D & C W

It's difficult to say as it would depend on the model, number of kms traveled etc. Maybe have a look at dealerships or a CMCA site to ascertain prices.

swrll

swrllasked

Where can I buy a bike rack for a single bike for Avan Ovation M5 and can they be fitted easily? Mid North Coast NSW,

2 answers
vic k
vic k

I have a bike rack for sale. It slides in to the tow bar. I have an AVan M3 and the bike rack holds my 90 Kg postie bike. If you have a tow bar this would fit.
If you would like to contact me my email is [email protected]

swrll
swrll

Sorry we don't have a tow bar. But thanks for the reply.

swrll

swrllasked

Bought a brand new ovation m5 last week. Does it come with roadside assistance? We were not told.

2 answers
Grant
Grant

As far as I know Fiat has three years roadside assistance.
Ring Fiat head office, customer service .Have your rego and vin number.They should be able to tell you if you are covered.

swrll
swrll

Thank you will do that tomorrow. Much appreciated.

Terry

Terryasked

Hi! I have a Avan M5 with a bed over the cabin. The problem I'm having is trying to locate and fix a very annoying squeak that appears to be coming from the overhead bed. I have lubricated all the hinges and tighten all the screws attaching the bed to its metal frame but this hasn't fixed the problems. If anyone has had this problem and was successful in fixing the problem your advise would be greatly appreciated.

2 answers
Grant
Grant

Terry I have the same noise tried the same as you to stop it .Mine appears to be over the drive side door.Pulled it apart to find nothing could be rubbing there .I think mine is rubbing some where else and echoing above the door.If you are on a smooth road it disappears. There is not to many smooth roads.If you find the problem let me know please.( I will keep check mine if I find the problem I will let you know )

D & C W
D & C W

Hi Terry, we had a similar issue, it was the strut linkage that squeaked in our van. I used silicone spay which solved the problem.

Hope this helps.

Cheers

Dave

Blue

Blueasked

I purchased a new M4 Ovation in 2012, the M/Home was Supplied & fitted with a Hayman Reece tow bar as part of the sale price . I recently noticed the extension chassis that the bar has been mounted to has pulled away from the sub floor. Have any other owners of Ovations experienced similar .?
Kind regards
Peter

4 answers
D & C W
D & C W

Hi Peter,
We don't have a tow bar fitted to our Ovation M5 m/home but would suggest that you contact the dealership where it was fitted it as it's either been fitted incorrectly or has exceeded the towing capacity.

Hope this helps,

D CW

Grant
Grant

I have a M7 with a towbar fitted 2014 model never tow anything yet.
Tow capacity is 1500kg.Towball weight 150kg.
On some of the earlier models the tow capacity is only 1200kg towball weight 100kg.
I would put a jack under the tow bar and slowly jack the tow bar to see if you have movement in the bolts where the chassis is extended.
Hope this helps

Blue
Blue

Hi D CW
Thanks for our reply I have been in contact with the dealership they have offered to have a look at it next month . The bar has been fitted as per specifications supplied to Hayman Reece by A Van . The issue is the extension chassis provided as part of the M / Home build has only been tech screwed and liquid nailed to the rear ply flooring .Although the tow bar is rated with a tow ball load weight of 80 kg & towing capacity of 1500kg I can't see how this would be possible considering the final mounting relies on the strength of the ply flooring .

Gwenda

Gwendaasked

The chain has jumped a clog so the bed isn't level. Do you know how to fix it?

1 answer
D & C W
D & C W

Hi, we also encountered this problem along with other Avan owners. The dealership replaced nylon bushes with ones made from Teflon and this fixed the problem. In the Avan kit there are instructions on how to rectify the problem but as it will probable an ongoing issue I advice getting the Teflon bushes fitted.

Hope this helps.

Regards

Dave n Chris

gdunn

gdunnasked

Or Avan overhead cupboard doors have warped and wont latch shut. Any suggestions?

1 answer
D & C W
D & C W

Hi, It would depend on how warped the cupboards are, but you could try adjusting the hinges which should help alleviate the twist in the doors.

Hope this helps

Sam w

Sam wasked

Am after a security door for m3 ovation 2014. Where can they be obtained from and how much? Anyone know?

3 answers
Sandra T
Sandra T

There has been a lot of discussion re this on Avan Motorhome Owners group on Facebook...I believe Avan Penrith
will do it, but I have also inquired there and have got nowhere with it. Good luck

D & C W
D & C W

Hi Sam,
Not sure which state you live in but we met some people from Victoria last year who'd had a security door fitted to their Ovation M3 and the cost was $1200. It looked like a Jayco Conquest security door so perhaps make enquiries at your local Jayco dealership.

Hope this helps,
D&C W

Sam w
Sam w

Thank you for your help, will check them out will let you know how I get on

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