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In the market for blinds but not using ABC again
Recently moved and want to recreate the shutters that I had in my previous house but will not be using ABC blinds again. The whole experience from the initial order until the eventual install was appalling. Terrible communication from ABC with me making many phone calls, instillation date came and went THREE times with time taken off work each time. Eventually when installed they looked great and the couple that installed them did a great job but we're also very unhappy and told us that their work load was too high and they too were messed about with customer fitting times and dates. Shame as the eventual product was really good but not tempted to use ABC again.
1 comment
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GGAJPerth
- 7 reviews
Good service but quality still need improvement
Ordered just 2 blinds but after 2 weeks still yet to arrive. Promised to be delivered by yesterday but I haven't receive anything.
*** update ***
Arrived, in the end the service was pretty good.
But just the blind quality is not really great. Material is too thin & flimsy, easily get twisted. Guess what you pay is what you get for the cheapest quote I received.
1 comment
ElaineABC Express Blinds
Hi GGAJ,
My name is Jenni and I was hoping you could give me a call on 08 93035230 so we can try to make amends for the issues you have experienced . We love to hear from our customers and act on any ... Read more
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Thanh N
- 2 reviews
ABC Blinds no 1
This is the second time I have my blinds from ABC blinds and like there service and blinds they have installed in my house and have recommended to my friends and they had there's blinds installed by ABC blinds as well and like it too. Well done ABC blinds...
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Just perfect!
I never wrote a review before but in this case I just had to. Our blind arrived within 3 days and that's before Christmas. The quality is exceptional. We are very happy and I wished I would have had their blinds before.
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Great service & value for money
Recently received our third order and are very happy with the product, delivery time and after sales service. Wouldn't hesitate to order again.
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Dan B
- 3 reviews
- 4 likes
Great store, great service, fantastic after sales support
The blinds we purchased were of tremendous quality and were custom made and delivered in no time. If there were any problems these were fixed ASAP.
Highly recommended
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Excellent customer service and product
Blinds ordered are made to dimensions and fits nicely.This was our 4th order and again the product is above expectations.
The customer service by Hayley is pleasant and prompt.
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good service fair price
We had ralph come and quote on some blinds he was very helpful in advice and looked after us on price.he since done many family members and friends houses to.
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residence constructions
- 2 reviews
value for money
We have used ABC blinds for many years in our building company and the rep Ralph Caccamo has a lot of experience on what will make the room complete.I am very happy with the service and manner of Ralph.We will continue to use ABC blinds as the product is good value for money.
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Rianna
- 2 reviews
Horrible
Customer service is horrible. Staff don't know what products are included with which builder. Staff couldn't tell us prices or extras etc... actually useless. Would not recommend anyone to go there.
1 comment
ElaineABC Express Blinds
Hi Rianna, my name is Elaine and I am a Manager at ABC Blinds & Awnings and I was hoping you would give me a call on 9309 7700 so that we can try to make amends for the issues you have experienced wit... Read more
h us. We pride ourselves on how we treat our customers and are quite alarmed to hear of your plight with us. I look forward to hearing from you soonSimilar opinion? Write a review on ieatwords.com.au!
Terrible after sales service
A warranty job after my blinds snapped 3 times was delayed by weeks 3 times with poor excuses and no communication. I had to ring them.
1 comment
ElaineABC Express Blinds
Hi SR, my name is Elaine and I am a Manager at ABC Blinds & Awnings and I was hoping you would give me a call on 9309 7753 so that we can try to make amends for the issues you are experiencing with us... Read more
. We pride ourselves on how we treat our customers and are quite alarmed to hear of your plight with us. I look forward to hearing from you soonSimilar opinion? Write a review on ieatwords.com.au!
A.jamesWanneroo
- 2 reviews
The true professionals. Always meet the client need.
From the showroom to the measure and fitting, abc always delivers its word with great quality and range. Staff are always professional
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This is the third time i am back.
Over the years we used ABC 3 times, our daughter also just got her blinds installed and we only can say
go and see the cannington team. Great service, great price, great installation.
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Loved the blinds!
I loved the blinds, I received them in one week and your staff were great! Will be using them again.
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Matt KMelbourne
Excellent service and speedy delivery
They give fast responses to queries, excellent value for money, and the delivery was very prompt! I'm very happy with it overall!
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Great Customer Service
The customer service I have received so far has been excellent - I have rung a few times before I ordered my roller blinds and each time they have been polite and very helpful. Can't wait to get my blinds and order for the rest of the house once I get the measurements for the windows! Thank you!
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MargaretPerth
Could be more happier
Abc express have been an absolute pleasure to go through. I purchased my blinds last week with the wonderful help from Hayley and Carissa. I couldn't be happier with my blinds.
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thrilled with my purchase
We are very happy with the blinds provided by ABC Blinds it has been an smooth easy process and the results are fantastic. We will be ordering more in the near future.
December 12th 2014 Update:
Had my second lot of blinds fitted and yet again I am thrilled they look even better than I thought Thankyou Hayley for all your help and assistance.
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BernadettePerth, WA
- 2 reviews
Fantastic
Excellent service!! [name removed] was ever so help over the phone. Received my blinds yesterday and couldn't be more pleased. Highly recommend this company!
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Great Service
Ordered blinds first time online and was really surprised with the quality and delivery. Will certainly recommend this company and look forward to doing it again. I was a little apprehensive at first but the site was easy to follow and all the measuring and installing details were there to follow.
Update:
This is the second time I have ordered blinds online and once again everything went extremely well, from the ordering to receiving the product. I am pleased with the look and the improvement they make to my home .I will be making a third order.
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Questions & Answers
Keith Masked
I would like to speak directly with the Manager of ABC Blinds Wangara. I am very upset with a customer experience I endured today and would like to know an Email address to which I can send my complaint. Thanks Keith [email protected] [number removed]
2 answers
Good luck i had the same problem i had to wait 6months for mine and they came damaged and the
Manager told me that i must have damaged them and he won't fix them I'm a pensioner and live in
a retirement village they soon took my money.stay clear of abc blinds.cheers ken .
Good luck i had the same problem i had to wait 6months for mine and they came damaged and the
Manager told me that i must have damaged them and he won't fix them I'm a pensioner and live in
a retirement village they soon took my money.stay clear of abc blinds.cheers ken .
Petenleemccarthyasked
I ordered 3 Maya blinds approximately 3 weeks ago. I can not get on your site for some reason? . I would like to check on my order. Name is McCarthy.I have left a message on Beths`s phone. Thanks Peter and Lee
1 answer
ElaineABC Express Blinds
Hi Mrs Mccarthy
I'm pretty sure i have spoken to you now if not please call me on 1800016611 :)
Kind Regards
Beth
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ElaineABC Express Blinds
Hi Sue, my name is Elaine and I am a Manager at ABC Blinds & Awnings and I was hoping you would give me a call on 9309 7753 so that we can try to make amends for the issues you are experiencing with u... Read more
s. We pride ourselves on how we treat our customers and are quite alarmed to hear of your plight with us. I look forward to hearing from you soon