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Reviews

4.6

73 reviews
5
(63)
4
(2)
3
(0)
2
(2)
1
(6)
  • Product Quality
    4.3 (8)
  • Return Claim MadeYes (0) · No (8)
  • Customer Service
    4.1 (8)
  • Warranty Claim MadeYes (0) · No (7)
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Untrained staff

published

Upon building a new home, went to ABC Blinds in Ozborne Park and was met by untrained and unproductive staff members who refused to listen to what my wife and i wanted,talked over us and disagreed with anything we had to say,

The staff member was also confused with what another staff members writing,to which we originally dealt with and proceeded to insult us over the way our quote was wrote out by her,to which we had nothing to do with

Absolutely, rude,untrained,unprofessional staff that forced us to go with curtain world in the end,would not recommend for a new home

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Ralph and Audrey at Wangara, best in town

published

I have been using ABC Blinds for many years now and have found there sales and service team the best in town, nothing is too hard and if its a small or larger project they are reliable, on time and trustworthy, special mention to the on road sales representative Ralph and Audrey at the Wangara Showroom

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWangara
Warranty Claim MadeNo
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Carole Wallace

Carole WallacePerth, Western Australia

  • 7 reviews

Very, very disappointed.

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationOsborne Park
Warranty Claim MadeNo
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Talked me into it

published

From the showroom to the measure and fitting, abc always delivers its word with great quality and range. Staff are always professional. thank you

Customer Service
Product Quality
Return Claim MadeNo
Store Locationwangara
Warranty Claim MadeNo
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looking for help

published

I would like to thank Karen from abc blinds Osborne Park for her customer service.She helped to sort a problem out with an accessory I had been struggling to fix .10 out of 10

Customer Service
Product Quality
Return Claim MadeNo
Store LocationOsborne Park
Warranty Claim MadeNo
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Rachael

RachaelPerth, WA

  • 2 reviews
  • 1 like

Over the moon

published

I ordered some shutters from ABC online and needed to confirm a few details such as measurement particulars. The support Hayley provided when phoning was fantastic! The cost of the shutters were a bargain and the quality didn't disappoint. We would definitely use the company again.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWangara
Warranty Claim MadeNo
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Sarah Jean

Sarah JeanPerth, WA

  • 2 reviews

Too lovely

published

Thank you to Hayley for excellent customer service and helpful information! We just had a shutter installed and lit looks amazing. We have now ordered again. I would highly recommend !

Customer Service
Product Quality
Return Claim MadeNo
Sarah

Sarah

  • 2 reviews

EXCITED !!

published

The whole process was made so much easier by the staff at ABC blinds, The lady on the phone talked me through the order and updated me on it all ! thank you so much for everything and I cannot wait for them to be installed.

Customer Service
Product Quality
Return Claim MadeNo
Store Locationwangara
Warranty Claim MadeNo
See all answers
Lee

LeeSydney

  • Verified customer

Great service, cost and delivery!

published

As a professional Interior Designer I am always delighted to find a supplier who is helpful, happy to please and will answers all my testy queries. The ladies at ABC Express Blinds do all this and more. In addition, the quality of the shutters I ordered where great, fitted perfectly and arrived safely and to the anticipated time frame. I would thoroughly recommend ABC Express Blinds for their product and their customer service.

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Excellent Customer Service

published

I placed an order for some blinds and thought my measurements were correct, with my tape measure they were however they were roughly 30mm off, I rang and spoke to a lady called Hayley, she assisted me and gave me several options to suit me and my timetable (ie work, where I live etc....) I dropped the blinds off today and the great service continued with Hayley, she greeted me and took the blinds and explained everything and I did wait but she kept me in touch every step of the way. Please pass on my sincere thank you to Hayley and the lady who fixed my blinds. Excellent Customer service from Hayley who went the extra mile. thank you so much.

Vanessa

VanessaLeeton

  • Verified customer

Excellent Service

published

I have ordered blinds from this company a few times and I have always been very happy with the cost, product & delivery. The blinds come with easy instructions and in no time your new blinds are up! I have always been impressed with the service and especially with my latest order when they contacted me to let me know my delivery was going to be a day later than expected, that's great service! I will order again and have told many people about how good this company is to deal with :)

GREAT QUALITY!

published

I was very happy with my purchase! Easy to install, excellent quality blinds and so affordable, I researched a few companies around Perth and ABC Express Blinds were half the price! They have great customer service and are always willing to help. I had a small issue with my blinds they came face fit and i needed them recessed Hayley was so helpful & went over and beyond to help fix this for me, they made me another set and delivered in 5 working days. I highly recommend ABC Express Blinds!

Very Prompt Manufacture and Delivery

published

I was very pleased with the whole process. I found it very easy to order online. The products were supplied as ordered and arrived at my delivery address within 8 days of placing the order.

Good Job ABC

published

Second time we have installed ABC blinds and both times we have had a good result. Would recommend .
Had zipscreens installed by YAS --good job, well done, easy to deal with .

Wouldn't buy from anyone else A+++++

published

We did our whole house and Absolutely brilliant service, product and ease of ordering ... Have recommended you to everyone i know.. The only blind i got from Bunnings has broken..

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abc express are excellent

published

Wonderful service. Delivered 7 days to your door. Second time I have ordered from them. Great work guys! Highly recommend them.

Rhonda

RhondaSydney

  • Verified customer

Exceptional Service

published

This is the 3rd order from ABC and they are the most helpful people i have met. The service and Quality of blinds is excellent and the Customer service is exceptional. Only 1 ctn of my order arrived I emailed Taylah and she responded immediately and delivery was sorted. Taylah is most helpful and i would not hesitate to recomend ABC Express Blinds. Thankyou

Durian

DurianPERTH

  • 3 reviews

Couldn't ask for more

published

Great service and great products at reasonable prices!

Had a hiccup with a defected item and was sorted promptly and efficiently.

GREAT SERVICE

published

I ordered Blinds for new office fit out and required ASAP, ABC Express blinds delivered before expectations and exactly what was ordered.

linoliv

linoliv

  • 23 reviews

Excellent value and great customer service.

published

This was my third online order and the price was far better than any other company's. The website is easy to use and the price changes instantly as you add in the details. Despite this, I made an error this time and swapped my width and length measurements. Upon speaking to Hayley on the Monday before Xmas, she went above and beyond what I expected by ensuring my corrected order was fulfilled incredibly quickly & without fuss, which was much appreciated.

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Questions & Answers

Keith M

Keith Masked

I would like to speak directly with the Manager of ABC Blinds Wangara. I am very upset with a customer experience I endured today and would like to know an Email address to which I can send my complaint. Thanks Keith [email protected] [number removed]

2 answers
Mr k boden
Mr k boden

Good luck i had the same problem i had to wait 6months for mine and they came damaged and the
Manager told me that i must have damaged them and he won't fix them I'm a pensioner and live in
a retirement village they soon took my money.stay clear of abc blinds.cheers ken .

Mr k boden
Mr k boden

Good luck i had the same problem i had to wait 6months for mine and they came damaged and the
Manager told me that i must have damaged them and he won't fix them I'm a pensioner and live in
a retirement village they soon took my money.stay clear of abc blinds.cheers ken .

Petenleemccarthy

Petenleemccarthyasked

I ordered 3 Maya blinds approximately 3 weeks ago. I can not get on your site for some reason? . I would like to check on my order. Name is McCarthy.I have left a message on Beths`s phone. Thanks Peter and Lee

1 answer
ABC Express Blinds
ElaineABC Express Blinds

Hi Mrs Mccarthy

I'm pretty sure i have spoken to you now if not please call me on 1800016611 :)

Kind Regards
Beth

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